The customer support has been really helpful and acted promptly every time. Madox was great and this time Jenson was a star! Review collected by and hosted on G2.com.

I feel the price is a bit steep but I have migrated from Shopify using Judge.me which is very cheap in comparison so maybe I was spoilt by their prices. Review collected by and hosted on G2.com.

Quick to help and respond via live chat. Allow more flexibility than other platforms. The team are always helpful and escalate if they can't resolve themselves. Review collected by and hosted on G2.com.

They don't offer product review aggregation so we cannot show reviews from other sources Review collected by and hosted on G2.com.

Incredibly supportive and helpful with migration from another review tool (Judge.me), and they have the integration from their reviews to Google Store Ratings and Google Shopping. Thank you Trilok! Review collected by and hosted on G2.com.

Nothing yet! So far it has had all the features I was looking for! Review collected by and hosted on G2.com.

Great flexibility and more importantly, technical support (especially Daniel) has been very responsive, helpful and effective, whichi really makes a difference! The platform is very easy to use, good interface and product grouping is amazing. Review collected by and hosted on G2.com.

Nothing in particular, although the multi-language features need improvements. Review collected by and hosted on G2.com.

Simple to use, efficient and powerful dashboard with all in one ecommerce tool Review collected by and hosted on G2.com.

It’s hard to find fault with the software itself, but I do think they could improve the AI support system. Review collected by and hosted on G2.com.

Product and the approachability of the team is excellent! Review collected by and hosted on G2.com.

Price as always, but then also I believe that good quality has its value! Review collected by and hosted on G2.com.

Migrating my Etsy reviews was easy, and their team provided expedited support and service throughout the process. Review collected by and hosted on G2.com.

Each of the additional features is offered as a separate product that you have to purchase individually. I’d prefer to see more of those benefits bundled together in a single package. Review collected by and hosted on G2.com.

Fast help when I need it, and I was able to import my historical data from Feefo Review collected by and hosted on G2.com.

Nothing as of yet - technical issues have been handled quickly Review collected by and hosted on G2.com.

I've had a few previous review apps, none come close. easy to use, plenty of integration and it looks sleek on our website. However the biggest upsell is the support. Honestly second to none. Quick to respond, and super knowledgeable. Want to give a personal shoutout to my main man Trilok who has helped us over the years, any small issue, exploring options he's always there providing good help and tips, quick too. Review collected by and hosted on G2.com.

not having Trilok.

But honestly nothing.

(maybe make it a tad cheaper idk, the economy guys). Review collected by and hosted on G2.com.

Response time was extremely quick when needing to import reviews. I made some errors on my sheet and they allowed me to reupload it multiple times without it seeming like a hassle. Jenson was very friendly and very efficient.

There was a small error with their live chat which meant I kept getting connected to someone who was out of office and it would not let me reconnect, but I am sure this was a system error and nothing to do with service. Review collected by and hosted on G2.com.

Only downside was the system error I encountered, where the live chat sent me to someone who was out of office and provided me no way to reconnect. Review collected by and hosted on G2.com.