Reviews.io Reviews & Product Details

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Seller

clearer.io

Discussions

Reviews.io Community

Languages Supported

German, English, French, Italian, Dutch, Spanish

Overview by

Rich Ball

Pricing

Pricing provided by Reviews.io.

Essentials

$29.00

300 Review Invites Per Month

Start-up

$99.00

1500 Review Invites Per Month

View More Pricing Information

Top-Rated Alternatives

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Reviews.io Media

Reviews.io Demo - Display Google-Seller Ratings

According to Google, stars next to ads can increase CTR by as much as 17% - and that’s just the start. ‍ A strong Seller Rating can improve your Quality Score, lower CPC rates and send conversion ready traffic to your store, ultimately driving revenue for your business.

Reviews.io Demo - Smarter Review Collection

REVIEWS.io flow is a powerful tool that allows you to design unique email sequences for more effective review collection. It’s all based on your choice of trigger events and time delays, so sequences can be built entirely around your business needs.

Reviews.io Demo - Switch Review Provider

No matter what platform you’ve used in the past, it’s a simple process to transfer existing content over to REVIEWS.io. Publish imported reviews in a matter of hours and add value to your strategy with our powerful solution.

Turn reviews into dynamic, shareable social proof. Our social proof tools make it easy for customers to add photos and video to their feedback, bringing added authenticity and depth to review content. They also make it easy for you to turn that content into branded, engaging visuals and cre...

Reviews.io Demo - Manage Reviews Across Third-Party Platform

Don’t leave your online reputation to chance. REVIEWS.io gives you the controls to monitor and manage customer feedback across multiple review sites, all from one single location. ‍ Actively encourage review collection on all the major platforms for a consistent trust score - wherever your cus...

G2 reviews are authentic and verified.

Here's how.

Robin Leon S.

Owner

Small-Business (50 or fewer emp.)

12/15/2025

"Powerful review platform with outstanding customer support"

5/5

What do you like best about Reviews.io?

What I like most about Reviews.io is the excellent customer support and the flexibility of the platform. The support team is very responsive, easy to reach and genuinely helpful. Requests and questions are handled quickly and professionally. In addition, the backend offers many clear and well-structured settings, which makes it easy to customize reviews, integrations and display options to fit our business needs. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

At the moment, there is very little to dislike. Some processes, such as imports or synchronizations, can take a bit of time until they are fully visible in the frontend, but the support team is always quick to assist and resolve any questions. Overall, this is a minor point compared to the value the platform provides. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Reviews.io helps us actively manage and strengthen our online reputation by collecting, displaying and managing authentic customer reviews in one central place. This builds trust with new customers, improves conversion rates and gives us valuable feedback. The easy integrations and detailed backend settings allow us to align the review strategy perfectly with our shop and marketing channels. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for the thoughtful feedback, we’re really glad to hear that the platform’s flexibility and the support team’s responsiveness have been useful for you.

We appreciate your note about imports and syncs taking a little time - that kind of insight is always useful.

It's great to know that REVIEWS.io is supporting your review strategy and helping you to build trust with customers.

Verified User in Computer Hardware

Small-Business (50 or fewer emp.)

5/11/2025

"TRILOK IS THE GOAT OF REVIEWS.IO"

5/5

What do you like best about Reviews.io?

I've had a few previous review apps, none come close. easy to use, plenty of integration and it looks sleek on our website. However the biggest upsell is the support. Honestly second to none. Quick to respond, and super knowledgeable. Want to give a personal shoutout to my main man Trilok who has helped us over the years, any small issue, exploring options he's always there providing good help and tips, quick too. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

not having Trilok.

But honestly nothing.

(maybe make it a tad cheaper idk, the economy guys). Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

2/18/2026

"Quick and Easy imports"

4.5/5

What do you like best about Reviews.io?

Response time was extremely quick when needing to import reviews. I made some errors on my sheet and they allowed me to reupload it multiple times without it seeming like a hassle. Jenson was very friendly and very efficient.

There was a small error with their live chat which meant I kept getting connected to someone who was out of office and it would not let me reconnect, but I am sure this was a system error and nothing to do with service. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Only downside was the system error I encountered, where the live chat sent me to someone who was out of office and provided me no way to reconnect. Review collected by and hosted on G2.com.

Amanda S.

Customer Service and Sales Support

Small-Business (50 or fewer emp.)

9/12/2025

"Direct and easy way to manage and optimise reviews"

4.5/5

What do you like best about Reviews.io?

Reviews.io allows us a more direct connection to customers and their reviews - I like that the reviews connect to each customer's profile and even the specific orders and products that the review relates to. This makes it easier to directly address customer concerns, but also makes it easier to link the feedback to the product-page on our website and use it to help drive future sales. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Only a very minor quibble, but it would be useful for customer profiles to be linked togethetr so that repeat customers don't end up getting spammed with repeat review emails. This would be especially useful in instances where One company places several orders, but under different emails and recipient names. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Really glad to hear how linking reviews to customer profiles and products is helping you to address concerns and drive future sales.

Thanks also for flagging the point on repeat customer profiles - feedback like this is always valuable.

It's great to know that the platform is giving you a more direct and efficient way to connect with your customers.

Nina N.

Founder & CEO

Small-Business (50 or fewer emp.)

12/4/2025

"Best customer support ever!"

5/5

What do you like best about Reviews.io?

The customer support was fantastic! I had problems integrating customer reviews into my shop and was glad that I didn't have to talk to a chat bot, but could chat with real people who responded quickly and friendly. They helped me implement the reviews on my shop and set everything up for me until I was satisfied. The reviews on my website are trustworthy and clear, and they help me generate more sales. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

nothing, great tool and even better customer support Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Response from Ruby Branston of Reviews.io

edit

Really glad to hear that the team could step in and help get everything integrated the way you needed.

Having real people to talk things through with can make such a difference, so it’s great to know that experience landed well for you.

Thanks for sharing your thoughts and for trusting us with your reviews setup.

Michael D.

CTO, eCommerce Manager

Small-Business (50 or fewer emp.)

12/23/2025

"A Trustworthy Platform That Delivers"

4.5/5

What do you like best about Reviews.io?

Trustworthy platform

Great overview and integrations

Easy for customers to review

Easy to integrate with Industri standards like Klaviyo etc.

Ultra fast online customer support Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Small marketshare / low brand awareness in Denmark, currently Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Before we had a hard time getting a product review, and often only got for a single product, for the whole order.

Reviews.io made it easy for our customers to review multiple products.

We also had a hard time directing customers to the actual review submission "form" - across several of the biggest eCom platforms. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for sharing your experience. It's great to hear that the integrations and support have made it easier for your customers to leave reviews - especially across multiple products.

We also appreciate the note on brand awareness, and we’re glad that the platform is already making a difference for your team.

Federica B.

Ecommerce marketing manager

Small-Business (50 or fewer emp.)

2/13/2026

"Great Value for Money with Innovative Features and Excellent Account Support"

5/5

What do you like best about Reviews.io?

Currently, they offer value for money compared to other platforms, and they are as innovative as anyone else on the market. We are very pleased with their account support. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

From a marketing perspective, the widgets available to integrate into Klaviyo are a bit limited. Review collected by and hosted on G2.com.

Mia R.

Social Media Exec - Customer Experience

Mid-Market (51-1000 emp.)

12/19/2024

"5 star company"

5/5

What do you like best about Reviews.io?

The platform is so easy to navigate around and use and not overly complicated. The team are always on hand for support and efficient in their responses at all times. Honestly the best review platform out there! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The AI responses are quite repetitive but understand this will probably improve over time Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/20/2026

"Powerful Integrations, Easy Review Requests, and Truly Helpful Support"

5/5

What do you like best about Reviews.io?

Lots of integration options, great that you are able to send review requests through the platform itself. Really helpful support Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Would love more options for the time breakdown. As we like to review custom periods for our KPIS and can currently only look at 7 & 30 days, and 3 & 6 months Review collected by and hosted on G2.com.

John Y.

Ecommerce Operations

Mid-Market (51-1000 emp.)

2/5/2026

"Simple to Use, Great Integrations, and Turns Customer Feedback into Social Proof"

5/5

What do you like best about Reviews.io?

Simple to use, great integrations, and it helps turn real customer feedback into social proof that drives confidence and conversions. I like how it can pull reviews from various platforms Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Some of the products are very code-heavy and end up requiring support to help fix issues, rather than letting you make adjustments easily on your own. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Turning real customer feedback into visible social proof is exactly what REVIEWS.io is built for, so it’s great to see that working for you! We appreciate you calling out the integrations as well.

Thanks for the note on the more technical areas - and we’re glad the team’s been able to step in when needed. We appreciate you for sharing such a thoughtful review.