TD
Tobi D.
Mid-Market (51-1000 emp.)
"Worked well for me for four years and will use it again"
4.5/5
What do you like best about Reviewr?

Flexibility - platform is highly customizable and allows me to to have what I need in the application, evaluation, etc. Review collected by and hosted on G2.com.

What do you dislike about Reviewr?

Navigating can be a bit challenging until you learn where to go to find things. Not all areas can be updated by me, the admin, but the support staff at Reviewr is really responsive and tweaks things that I ask for quickly. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Reviewr - Customer service is just OK"
3.5/5
What do you like best about Reviewr?

I liked that you can add your own users, reviewers, the application is fairly simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Reviewr?

There are some items that I could do on my own, but I had to depend on customer service support quite a bit. Some areas I could edit, but email responders and triggers were set up by customer service. I often received responses more than 24 hours later, and it would be too late for my request, as we were working on deadlines and due dates. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Platform, Intuitive"
4/5
What do you like best about Reviewr?

Intuitive and streamlined software. Can be scaled for 50 or 150 evaluations. Customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Reviewr?

Wish it had more robust reporting. There's no way to see if an assigned judged open their invitation email or it bounced. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"We love Reviewr!"
4/5
What do you like best about Reviewr?

The personal attention we've received from Reviewr has really helped us adapt their software to some fairly unique needs. Austyn had made herself available 24/7 and we couldn't do what we do without her. Review collected by and hosted on G2.com.

What do you dislike about Reviewr?

They don't maintain a voicemail inbox, but Austyn is always available, so we've worked around that. Review collected by and hosted on G2.com.