1. [Home](https://www.g2.com/) 2. ... 3. [Review Management Software](https://www.g2.com/categories/review-management-software) 4. [ReviewGrid Discussions](https://www.g2.com/products/reviewgrid/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6b331454e899037b16d27211adce1e01/reviewgrid.png "Product Avatar Image") ](/products/reviewgrid/reviews) [ ReviewGrid ](/products/reviewgrid/reviews) 0 ratings ReviewGrid is a review management and customer engagement platform that helps businesses get discovered, build trust, and turn authentic customer experiences into opportunities for growth. Today's customers rely on other people's experiences before choosing a business. ReviewGrid makes it easier to collect authentic reviews and put them to work across multiple marketing channels. \*\*More Than Just Review Collection\*\* Every business gets its own branded, searchable review profile with a dedicated URL. The profile showcases written, video, and audio customer reviews, business information, FAQs, and links to its website and social media. It creates another opportunity for potential customers to discover the business through search engines and make confident purchasing decisions. \*\*Simplify and Automate Review Requests\*\* ReviewGrid helps businesses collect reviews through personalized email invitations, automated reminders, and integrations with WordPress, WooCommerce, Shopify, and APIs. Businesses can also import existing Google reviews to showcase alongside reviews collected through ReviewGrid. \*\*Turn Reviews Into Marketing Content\*\* Customer reviews shouldn't sit unnoticed on a single website. ReviewGrid offers customizable website widgets and creative tools that turn customer feedback into branded, shareable content. Businesses can trim video reviews, add music and subtitles, and customize backgrounds to create engaging testimonials for social media, websites, and other marketing channels. It's a powerful way to extend the reach of authentic word-of-mouth recommendations. \*\*Manage Feedback and Strengthen Customer Relationships\*\* ReviewGrid gives businesses the ability to manage and respond to customer reviews directly from their dashboard, helping them acknowledge positive feedback, address concerns, and demonstrate their commitment to customer satisfaction. If a business believes a review is fake, spam, inappropriate, or violates review guidelines, it can report the review. The reviewer is notified by email and can respond through their own dashboard. Either party can contact ReviewGrid for assistance with a dispute. Reviewers can also update their feedback, creating opportunities to resolve concerns and strengthen customer relationships. \*\*Your Reviews. Your Profile. More Opportunities to Grow.\*\* Unlike platforms where reviews are displayed only within a third-party listing, ReviewGrid gives every business its own branded review destination—not just another collection of testimonials. With a dedicated, searchable URL, businesses gain another opportunity to be discovered, showcase authentic customer experiences, and guide potential customers back to their website. It's a way to turn customer feedback into greater visibility, stronger credibility, and more opportunities to win new business. Show More When users leave ReviewGrid reviews, G2 also collects common questions about the day-to-day use of ReviewGrid. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All ReviewGrid Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about ReviewGrid yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/reviewgrid/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6b331454e899037b16d27211adce1e01/reviewgrid.png "Product Avatar Image") ### Have you used ReviewGrid before? Answer a few questions to help the ReviewGrid community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freviewgrid%2Fdiscuss%3Fsmall_ask%3Dreviewgrid) No