--- title: Reviewbox Reviews meta\_title: 'Reviewbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Reviewbox works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Reviewbox Reviews & Product Details We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundreds of retailers, and we provide comprehensive visibility into your e-commerce product presence through four different solutions: Reviewbox (reviews + questions), Pricebox (buybox + price), Searchbox (SEO + organic search), and Copybox (product content). Conversations: Our conversations solution will ensure you never miss an important review again. You’ll gain instant visibility into your reviews and questions across all major retailers. - Global Amazon and Bazaarvoice coverage with text translation - Integrated Q&A submissions on Amazon and most major retailers - Sentiment analysis, topic assignment and other advanced voice-of-customer insights Digital Shelf: We provide a sophisticated solution that consolidates your content, pricing, and search to help optimize your digital shelf and ensure a consistent brand experience. - Visualize trends across all your retailers - Identify price and content issues as they occur in real-time - Set and enforce content guidelines - Track content compliance across your retailers - Track 1P retail status and 3P prices for first-mover analysis - Monitor your paid and organic search rank - Discover and track your competitors * * * Seller [Reviewbox](https://www.g2.com/sellers/reviewbox) Discussions [Reviewbox Community](https://www.g2.com/products/reviewbox/discuss) Languages Supported German, English, French, Italian, Japanese, Spanish Solution Type All-in-One Overview by Alison Boyer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/reviewbox/pricing) ## Top-Rated Alternatives [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![Reviews.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reviews.io") Reviews.io 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ View All Alternatives ](https://www.g2.com/products/reviewbox/competitors/alternatives) ## User Insights Average based on 28 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Norma P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Norma P.") NP Norma P. Customer & Digital Experience Manager Mid-Market (51-1000 emp.) 4/6/2021 "Best App for Real Time Customer Feedback" 5/5 What do you like best about Reviewbox? Gathering feedback on a daily basis. Real time feedback is crucial to uncover product issues, tackle and improve them. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? I absolutely love the app. I'd love for product to be listed by title as opposed to ASINs. This app helps you gather, share and implement customer feedback- it's amazing! Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: This is the best app if you want to stay on top of your product performance Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? Reviewbox helps you discover trends and patterns, product and packaging issues. We Am Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 4/21/2021 "Staff reviews and progress monitoring." 4.5/5 What do you like best about Reviewbox? Easy to upload tasks and review progress. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? It has no antivirus to protect information. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: Use this tool it is the best. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? Learning more about various products. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Global Webmaster Enterprise (\> 1000 emp.) 12/11/2018 "Great tool to manage Amazon CGC" 5/5 What do you like best about Reviewbox? My customer service team like the ability to manage all reviews and Q&As from a single portal. Makes our response time much faster. We are receiving higher reviews now that people see that we respond to their reviews and their product questions. It has made a difference in our CTR to sales figures. It is far more time saving than having to sort through page by page of our products. The other great feature is the out of the box analytics and reporting tools. Makes my reporting job to the ELT easier. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? I think the reporting tools are not as robust as we are used to with the other R&R tool, but they are getting much better and listen to my inputs for improvements. As more of the tools become available in the user portal it will make it a better tool. The info is available now but you have to open a ticket to get the data pulled by them. As they see the needs of us users they will add these features to our portal. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: Make sure you do a deep-dive in your investigation phase. Reviewbox does things differently than other R&R programs but when you look deeper they are very logical in setup. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? We have reduced the amount of time that an unanswered question sits unanswered on the Amazon.com website. We are receiving higher reviews now that people see that we respond to their reviews and their product questions. It has made a difference in our CTR to sales figures. Review collected by and hosted on G2.com. Show More 12/18/2019 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Mid-Market (51-1000 emp.) 12/11/2018 "Great tool - Outdated Dashboard and Layout" 3.5/5 What do you like best about Reviewbox? I love the service that they provide. The account reps that I have worked with have been excellent and I very much would recommend them just based upon this! Review collected by and hosted on G2.com. What do you dislike about Reviewbox? I dislike the dashboard that is in place. It is very "old" feeling and not as user friendly and easy on the eyes as other dashboards and 3P tools we use on a daily basis. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: Be mindful of the statistics you are looking for and date ranges. These guys work very well for accounts around the 100-500 SKU count mark. Bigger than that, it has proven to us to be a bit of a pain on daily emails, however with certain tweaks this could be fixed! Anybody who chooses ReviewBox to be a part of their software suite will be happy with the customer service and help provided! Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? Review tracking, Hijacker alerts, Pricing changes. We use ReviewBox on a daily basis for business needs and will continue to use them as their platform grows. Review collected by and hosted on G2.com. Show More Response from Debi Campbell of Reviewbox [Editedit](https://www.g2.com/survey_responses/reviewbox-review-1338711/official_response/edit) Thanks for your review! Our product team listened and we have just released an updated dashboard for a better UX. Let us know what you think! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CR Christopher R. Senior Account Manager Mid-Market (51-1000 emp.) 12/11/2018 "Great people, useful tool" 3/5 What do you like best about Reviewbox? Hillary and Jim were awesome to work with. They're really good at listening, helping out with technical issues, and taking feedback. Overall, They were really personable and easy to work with. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: Keep in close contact with your sales rep. Ask a lot of questions and take the time to get used to it. It's a very useful tool if you use it correctly, so don't give up just because it wasn't a turnkey solution. It's something that, especially for Vendors, is a very useful tool. There aren't very many tools out there for Vendor Central, and this is one of the better ones. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? Vendor Central has THE WORST reporting tools. You never know when you get questions or reviews or what your rank it. Reviewbox helped solve all of those things. It was really useful for the review and question reporting, especially. Review collected by and hosted on G2.com. Show More Response from Debi Campbell of Reviewbox [Editedit](https://www.g2.com/survey_responses/reviewbox-review-1338564/official_response/edit) Thanks for your review! Our product team listened and we have just released an updated dashboard. Let us know what you think! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller FC Fiona C. Product Marketing Specialist Small-Business (50 or fewer emp.) 12/11/2018 "Price is comparable to others" 5/5 What do you like best about Reviewbox? It's much affordable compare to the previous service we used. I also like the fact we're able to get our review alert much quicker than our old service provider. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? Couldn't think of one at the moment, our point of contact generally be able to answer our question pretty quick. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: If there's a chat function within the platform for support purpose, that would be helpful since many platform are using it. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? To get to answer any comments quicker. We're able to provide better customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matt H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt H.") MH Matt H. Social Marketing & Digital Content Manager Consumer Goods Mid-Market (51-1000 emp.) 12/11/2018 "Reviewbox has been great for us!" 5/5 What do you like best about Reviewbox? The ability to easily respond to reviews on Amazon and to close them out on the Reviewbox platform. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? I wish that there was a way to use a checkbox next to each review and just select each of the ones you have responded to and do a mass close. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? We are having the ability to respond to customer reviews. Brand defense at our company is very important and we are achieving a large part of it because of Reviewbox. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/11/2018 "One of the only tools that can aggregate useful data from Amazon " 4/5 What do you like best about Reviewbox? The simplicity and speed of populating data on your screen as well as reviewbox being a all-in-one solution with data from reviews, questions, SEO, buybox and etc. in one platform. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? The UI interface can be designed to be a bit more updated for users to be easier to read data points. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? I have trialed and tested all of the available platforms that claim to aggregate data from Amazon and Reviewbox is the only one that can do it all in one platform. One of the primary benefits is that I don't have to manage multiple platforms, jumping from one to another depending on what you want to analysis, but have everything housed under one tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 12/11/2018 "Fully Flexible, Accessible, and Agile" 5/5 What do you like best about Reviewbox? Their level of service is high all the way up to their CEO. Pain points are taken seriously and fixed quickly. They are very open to suggestions and work to develop new features based on said suggestions to improve their platform. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? UX could use a little work, but is a bit nitpicky. functionality is all there. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: The product is only going to get better from here. Jim and his team are constantly improving and take criticisms seriously. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? Amazon does not give us all the information we need all in on place. Reviewbox gives us all the tools we need to strategically improve our Amazon Business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Peter M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter M.") PM Peter M. Director of Operations Consumer Electronics Small-Business (50 or fewer emp.) 6/12/2018 "Right Service at the Right Price" 5/5 What do you like best about Reviewbox? Provides reviews received daily on all channels where we sell. Is a simple service but at the right price point which is hard to say about many other services which, generally offer more, but at severly high price points. Other services that offer a lot at higher price points are great for merchants that use all those services but if you want a simple, easy-to-use, product review tracking service this is it. Review collected by and hosted on G2.com. What do you dislike about Reviewbox? The user interface is not great looking but works and is intuitive. UX/UI experts will not be happy but the value will be what drives you to use Reviewbox. Review collected by and hosted on G2.com. Recommendations to others considering Reviewbox: Do your homework on other solutions, but in the end you'll most likely choose Reviewbox. Reason being is that it's hard to get all the things you want in 1 software provider and so you'll find you need to piece-meal it out among many. That is just the nature of multi-channel selling in 2018. You'll come back to Reviewbox because of the price, service and because it works. Review collected by and hosted on G2.com. What problems is Reviewbox solving and how is that benefiting you? We're able to track all reviews across all marketplaces and reply to customers daily. We've realized greater customer engagement through being able to comment directly on reviews and have allowed customers to realize our customer service is top notch. Review collected by and hosted on G2.com. Show More Response from Debi Campbell of Reviewbox [Editedit](https://www.g2.com/survey_responses/reviewbox-review-736006/official_response/edit) Thanks for your review! Our product team listened and we have just released an updated dashboard for a better UX. Current UserValidated ReviewerSource: Organic ## Questions about Reviewbox? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Reviewbox ](https://www.g2.com/products/reviewbox/discussions/new) GU Guest User What is Reviewbox used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-reviewbox-used-for) [ View all Discussions ](https://www.g2.com/products/reviewbox/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/reviewbox/pricing) Reviewbox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/reviewbox-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37977201d87a1e5d23ba9ccdc81da014/powerreviews.png "Product Avatar Image") PowerReviews 4.4/5(196) [ Compare Now ](https://www.g2.com/compare/powerreviews-vs-reviewbox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice 4.2/5(809) [ Compare Now ](https://www.g2.com/compare/bazaarvoice-vs-reviewbox) ##### Categories on G2 [Review Management](https://www.g2.com/categories/review-management-software)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools) ##### Explore More [Is Wipro worth it as an Oracle E-Business Suite reseller for a large enterprise implementation, or does Capgemini Services offer more specialized EBS expertise at comparable cost?](https://www.g2.com/discussions/is-wipro-worth-it-as-an-oracle-e-business-suite-reseller-for-a-large-enterprise-implementation-or-does-capgemini-services-offer-more-specialized-ebs-expertise-at-comparable-cost)[Which mobile crash reporting tools integrate with project tracking platforms for automated issue creation?](https://www.g2.com/discussions/which-mobile-crash-reporting-tools-integrate-with-project-tracking-platforms-for-automated-issue-creation)[What is the best all-around 3D modeling and rendering package for a freelancer who needs a single tool for client work rather than assembling a separate pipeline?](https://www.g2.com/discussions/what-is-the-best-all-around-3d-modeling-and-rendering-package-for-a-freelancer-who-needs-a-single-tool-for-client-work-rather-than-assembling-a-separate-pipeline) [What is the best all-in-one event lead retrieval and lead scoring software for a B2B team doing multiple trade shows and wanting to prioritize follow-up automatically?](https://www.g2.com/discussions/what-is-the-best-all-in-one-event-lead-retrieval-and-lead-scoring-software-for-a-b2b-team-doing-multiple-trade-shows-and-wanting-to-prioritize-follow-up-automatically)[Best app for company reputation management](https://www.g2.com/discussions/what-s-the-best-app-for-company-reputation-management)[Which yard management system integrates best with WMS and TMS platforms for a mid-size warehouse that needs the three systems to share data automatically?](https://www.g2.com/discussions/which-yard-management-system-integrates-best-with-wms-and-tms-platforms-for-a-mid-size-warehouse-that-needs-the-three-systems-to-share-data-automatically) [Show MoreShow Less](javascript:void(0);)