Getting a notification email for every new product review or product question. We respond to each and every question and review for over 1200 products. Before Reviewbox it took me several hours a week to comb through them just to find new comments. Now I can respond to customers in less than 24 hours. Review collected by and hosted on G2.com.

Haven't found anything to dislike. Customer service is great and it has really opened up my day to use toward more sales. Review collected by and hosted on G2.com.

There are so many positives to mention. The software allows us to easily monitor detailed information from our listings. If we have questions, they are fast to respond and always eager to help. The software is always evolving to include more functionality and everything that they offer is well thought out and give great visibility to insights on how our products are being sold, priced and reviewed. We have several thousand listings and the daily email and the reports that are available make it very easy for us to keep track of how our products are being received by consumers. The Pricebox feature allows us to monitor seller history, who has the buy box and what prices are winning the buybox. If you are looking for a solution for monitoring reviews, these guys are really good at what they do and I highly recommend them. Review collected by and hosted on G2.com.

There isn't anything to dislike. We have been using Reviewbox for over 18 months and Jim and his team are always available to assist with specific requests and they are always adding more functionality to their offerings. Review collected by and hosted on G2.com.

Prior to using Reviewbox, we had no idea what reviews or questions were being posted on Amazon about our products. This has given us an easy to use, daily view into what customers are asking and saying about our products. It allows multiple people to view the comments and has allowed us to be on top of what is being said. It is a fast, easy and effective way for us to manage and respond to reviews and questions. Review collected by and hosted on G2.com.

No dislikes to speak of! I have no suggestions on how to improve it. Review collected by and hosted on G2.com.

With the level of detailed data we get from Reviewbox, we're able to much more easily identify opportunities for product improvements across all our SKUs. It makes finding actionable insights and meaningful customer experience improvements an order of magnitude easier than it used to be. The Reviewbox team has been very responsive in addressing any questions or improvements we've requested. Review collected by and hosted on G2.com.

I wouldn't call it a dislike, but I'd like to see more intelligence built into the platform in terms of helping us find opportunities, alerting us to issues (e.g. sudden drop in review scores), etc. Review collected by and hosted on G2.com.

Reviewbox is easy to use and only took around 10 minutes to set up. I no longer have to spend hours searching for new Amazon reviews. Reviewbox makes sure we have full awareness to all of our reviews the second that they happen. This allows us to get back to customers ASAP and make them happy. Review collected by and hosted on G2.com.

Nothing! Reviewbox is a great software and the founder Jim is a great guy that is constantly innovating! Review collected by and hosted on G2.com.

We set up the slack webhook so our entire organization can see reviews in real-time. It's great for us to keep a pulse on what consumers are saying about us and our products, especially immediately following the launch of new items. Review collected by and hosted on G2.com.

As the company grows it will be great to see the UI/UX continue to improve. It has already consistently gotten better over time, and I trust we will keep seeing new releases. Review collected by and hosted on G2.com.

Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox. Review collected by and hosted on G2.com.

Can't think of anything (and requiring me to use 40 characters to say so is a waste of at least 20 characters). Review collected by and hosted on G2.com.

The daily email notifications with a link directly to a response form and a link to the product listing. Review collected by and hosted on G2.com.

Exporting of your catalog for updating is not as flexible as I would like. Review collected by and hosted on G2.com.