--- title: Reviewbox Reviews meta_title: 'Reviewbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how Reviewbox works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 28 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Reviewbox Reviews **Vendor:** Reviewbox **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 28 ## About Reviewbox We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundreds of retailers, and we provide comprehensive visibility into your e-commerce product presence through four different solutions: Reviewbox (reviews + questions), Pricebox (buybox + price), Searchbox (SEO + organic search), and Copybox (product content). Conversations: Our conversations solution will ensure you never miss an important review again. You’ll gain instant visibility into your reviews and questions across all major retailers. - Global Amazon and Bazaarvoice coverage with text translation - Integrated Q&A submissions on Amazon and most major retailers - Sentiment analysis, topic assignment and other advanced voice-of-customer insights Digital Shelf: We provide a sophisticated solution that consolidates your content, pricing, and search to help optimize your digital shelf and ensure a consistent brand experience. - Visualize trends across all your retailers - Identify price and content issues as they occur in real-time - Set and enforce content guidelines - Track content compliance across your retailers - Track 1P retail status and 3P prices for first-mover analysis - Monitor your paid and organic search rank - Discover and track your competitors ## Reviewbox Reviews ### 1. Great people, useful tool **Rating:** 3.0/5.0 stars **Reviewed by:** Christopher R. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Reviewbox?** Hillary and Jim were awesome to work with. They're really good at listening, helping out with technical issues, and taking feedback. Overall, They were really personable and easy to work with. **What do you dislike about Reviewbox?** The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central. **Recommendations to others considering Reviewbox:** Keep in close contact with your sales rep. Ask a lot of questions and take the time to get used to it. It's a very useful tool if you use it correctly, so don't give up just because it wasn't a turnkey solution. It's something that, especially for Vendors, is a very useful tool. There aren't very many tools out there for Vendor Central, and this is one of the better ones. **What problems is Reviewbox solving and how is that benefiting you?** Vendor Central has THE WORST reporting tools. You never know when you get questions or reviews or what your rank it. Reviewbox helped solve all of those things. It was really useful for the review and question reporting, especially. **Official Response from Debi Campbell:** > Thanks for your review! Our product team listened and we have just released an updated dashboard. Let us know what you think! ## Reviewbox Discussions - [What is Reviewbox used for?](https://www.g2.com/discussions/what-is-reviewbox-used-for) - [View Reviewbox pricing details and edition comparison](https://www.g2.com/products/reviewbox/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A43%3A21+-0500&secure%5Bsession_id%5D=d7e462f5-3a3d-412e-97e8-82006495ce66&secure%5Btoken%5D=b403ec798ede70cb7bda45301d8700fe64f818214ae6fc74c5eeea8b4f904480&format=llm_user) ## Reviewbox Features **Integration** - Export - APIs **Analytics** - Reports - Dashboard **Collection** - Review Forms - Personalization - Engagement - Community Q&A **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Administration** - Data Storage - Integrations **Moderation** - Reviewer Validation - Response Types **Use Cases** - E-commerce - Retail **Generative AI** - AI Text Generation **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Administration** - Insights - Content - Sampling **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Display Options** - Badges - Third-Party Integrations - Social Media Integration - Website Integration **Generative AI** - AI Text Generation - Generative AI ## Top Reviewbox Alternatives - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews)