Revers.io is the leading omnichannel SaaS after-sales management platform that connects all the stakeholders into a single source of truth. Our mission is to help simplify the after-sales experience for both customers and employees, by automating manual tasks, improving traceability of the logistics chain while reducing operational costs. Revers.io facilitates customers' return and repair process, transforming a potentially negative experience into a loyalty lever by enabling instant processing of after-sales requests through self-care, and providing customers with complete automation and traceability. The solution also reduces the workload on customer service teams by automating tasks and centralizing data for reliable and rapid responses. With a 360-degree view on returns, companies can focus on what really matters: customer satisfaction. Revers.io is currently deployed with some of the world's leading retailers: FNAC-Darty, Carrefour, Auchan, Boulanger, Leclerc, La Redoute, Maisons du Monde, etc.