This is written by a user, so I know the tools and see the problems head on..

Frankly the tool is really simple out of the box and does what it says it's going to do. Makes it incredibly easy for prospects to book directly from our website and route to the proper AE.

Our inbound lead turnover time is almost instant. The best part is the ownership rules and matching the correct calendar based on previous ownership OR funnel type.

Prior to RevHero, we were huge Chili Piper customers for a few years. They were the name we saw on LinkedIn, seemed like the best option and went with them.

Unfortunately the calendar routing issues were a plenty... Like. Bad. Honestly it got to the point we down right said the tool was creating more issues than it was solving. We had so many routing issues. Prospects would book a meeting, then be routed to the wrong calendar, and ultimately we would have to move/reschedule that meeting.

When we switched to RevHero it was a complete 180.. The amount of mismatched opportunities and routing errors likely cut in half if not more.

Sure, there is the occasional routing issue due to ownership, but it's a fraction of what it was previously.

Easy to implement, easy to use, easy to integrate and the support is FAR better. Our VP of Marketing has gone on record to say RevHero is more of "An extension of our team".

When you can save money, have more access, easier implementation, better support and it does what it says? Yeah. I'm in. Review collected by and hosted on G2.com.

The only issue I've seen is the fact that the team's round robin calendar has different buffers and blocks for booking than my personal calendar.

So it can create back to backs. BUT, I've been told that's a settings problem (by our internal administrator) and it's being fixed.

So wouldn't consider it a problem. Review collected by and hosted on G2.com.

Easy to Use, Customizable routing capabilities and Calendar bookings built into forms. Review collected by and hosted on G2.com.

There are limitations with it's reporting capabilities. Review collected by and hosted on G2.com.

The Customer Support RevenueHero provides is fantastic. From implementation to enablement and ongoing, we have had amazing support provided with very quick responses. Our primary contact, Bhargav, is always so willing to jump onto a meeting and problem solve with us when we're either not understanding a feature or coming across some use case problems. Review collected by and hosted on G2.com.

Revenue Hero does have a few limitations when it comes to the use case of our business. One of our biggest challenges was users not being able to adjust meetings on other's calendars. That requires admin level permissions. Although, we have been told this is a feature currently being worked on! Review collected by and hosted on G2.com.

There's a solution for everything in RevenueHero when managing large sales teams with a meeting handoff needs. The interface is clean and easy to understand. But most of all, support is really outstanding. They are here everytime you need it from onboarding to consolidating the tool in your organization. Brilliant. Review collected by and hosted on G2.com.

Maybe a translated interface and a revamping of users/admin management ! Review collected by and hosted on G2.com.

The customer success team is truly invested in our success. I have been both grateful and in awe of how much support and hand-holding the RH team have provided us to ensure that RH is not just integrating properly but optimized for our workflow and our objectives.It takes a little bit of time to understand how to use it, but with the customer success team's help, I quickly got up to speed and was able to implement an integrated solution with Hubspot for demo requests in just a few hours. The new workflow is far superior to the one we had in place. The sales team uses RH daily and loves it. As an admin, I have been able to "set it and forget it!" Everything is working flawlessly. I am sure I will have more use cases for RH soon! Review collected by and hosted on G2.com.

No downsides at all. I and the team love the way RH integrates easily with Hubspot and our workflow. Review collected by and hosted on G2.com.

All the features we needed are there and in addition what makes the difference is their proactive support, they literally answer everything within minutes and are super helpful, meaning that not only they answer rather they propose solutions or even predict what might happen and what we need to take care. Review collected by and hosted on G2.com.

None . Review collected by and hosted on G2.com.

The customizability of the platform is fantastc. solves the specific problem we were running into.

The segmentation, matching, and distribution of leads has helped us generate more revenue.

We use it ALL DAY. It was super easy to implement, integrate and use.

Also, their support team is top tier. Shoutout to Sanjit!! Review collected by and hosted on G2.com.

If I had to say I disliked anything I would say a cleaner integration into hubspot would help but I think this is more of a hubspot issue. Regardless it just takes a few minutes to work though it, and their suppor team makes that easy. Review collected by and hosted on G2.com.

The technology is great, but the customer experience and support is out of this world. They are extremely dedicated, responsive, and helpful with any request. Review collected by and hosted on G2.com.

I am not a power user of the tool yet, and sometimes can get lost in the navigation, so I end up clicking around a bit. It's not a big deal though. Review collected by and hosted on G2.com.

Our CSM has been incredible. They are really great thought partners in the design of the system. I feel like I can come to them with any design question and get a super fast, super thoughtful response.

The platform accounts for every possible routing scenario you could imagine. That's ultimately why we chose Revenue Hero in the first place. Review collected by and hosted on G2.com.

It's very easy for routing to get complex. The nav bar takes a little bit of getting use to. Review collected by and hosted on G2.com.

The tool works great for booking meetings. It integrates well with HubSpot & gives us extra reporting, we've never had any issues.

But the support is great. Whenever we encounter an issue the team is ready to help us solve it almost immediately. They're really helpful & easy to work with. Review collected by and hosted on G2.com.

The platform can be a little tricky to get your head around. Sometimes making changes aren't entirely obvious or intuitive. But this is more than made up for by the support you receive. The team are seemingly available 24/7 to help, and somehow remember details about our company from months and months ago. Review collected by and hosted on G2.com.