# Best Enterprise Inbound Call Tracking Software ## How Many Inbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 94 ### Category Stats (Aug 2026) - **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings _Last updated: August 01, 2026_ ## How Does G2 Rank Inbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 7,100+ Authentic Reviews - 94+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Inbound Call Tracking Software ![G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/inbound-call-tracking/grids.png?focus%5B%5D=3063&focus%5B%5D=15703&focus%5B%5D=3330&focus%5B%5D=5826&focus%5B%5D=3326&focus%5B%5D=3329&focus%5B%5D=5647) Highlighted products: Invoca, Infinity Call Tracking, CTM, Revenue.io, CallRail, Marchex, and ResponseTap. Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=invoca&focus%5B%5D=infinity-call-tracking&focus%5B%5D=ctm-ctm&focus%5B%5D=revenue-io&focus%5B%5D=callrail&focus%5B%5D=marchex&focus%5B%5D=responsetap&segment=enterprise) **Sponsored** ### GTM Workspace - Powered by ZoomInfo Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=627&secure%5Bchosen_at%5D=2026-08-07T01%3A26%3A02Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=577&secure%5Bresource_id%5D=627&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Finbound-call-tracking%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Frevenue-io%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Finbound-call-tracking%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=d216de405197ca22b280e7eb8b193dc931cb2cdff9b3f04ba9992d569159624d&secure%5Burl%5D=https%3A%2F%2Fwww.zoominfo.com%2Foffers%2Foutbound-call-tracking%3Fcamp_id%3D7017y000023UKOSAA4%26utm_source%3DG2%26utm_medium%3DG2clicks%26utm_campaign%3DWorkspace_OutboundCallTracking_NB-All_G2_NA_US%26utm_content%3DFT%26offer%3Dfree_trial&secure%5Burl_type%5D=custom_url) ### [Invoca](https://www.g2.com/products/invoca/reviews) Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon, as well as: • 6 of the top 10 US health systems • 4 of the top 6 US mortgage lenders • 5 of the top 10 US property & casualty insurance companies • 5 of the top 7 US telecommunications companies To see more customer results, visit www.invoca.com/customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 926 #### How Do G2 Users Rate Invoca? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.2/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.7/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Invoca? - **Seller:** [Invoca](https://www.g2.com/sellers/invoca) - **Company Website:** www.invoca.com - **Year Founded:** 2008 - **HQ Location:** Santa Barbara, CA - **Twitter:** @Invoca 4,204 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10eb86be2549c90566d2b5d62a7baaeb2f5da1276c058e401b43f5cc99e87fd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F210676%2F&secure%5Burl_type%5D=linkedin_company_website) 387 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Hospital & Health Care - **Company Size:** 38% Small, 33% Medium #### What Do G2 Reviewers Say About Invoca? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **intuitive usability** of Invoca, which facilitates quick adoption and effective performance tracking. - Users find Invoca to be **intuitive and easy to use** , enabling rapid adoption and improving team efficiency. - Users appreciate the **intuitive analytics** of Invoca, enhancing visibility into marketing performance and improving conversion rates. - Users commend Invoca's **knowledgeable and responsive customer support** , enhancing their experience with proactive assistance and tutorials. - Users value the **attribution accuracy** of Invoca, enhancing visibility into leads and improving marketing performance insights. ##### Cons - Users find the **learning curve steep** due to a lack of user-friendly design and inadequate training resources for new users. - Users find Invoca's **missing features** frustrating, especially regarding integration complexities and unclear communication about enhancements. - Users express frustrations with **call issues** , including privacy concerns, support challenges, and integration difficulties. - Users find the **reporting setup complex** , requiring time and effort to customize dashboards effectively. - Users find the **complex setup** of Invoca time-consuming and challenging, often requiring careful configuration for optimal use. #### What Are Recent G2 Reviews of Invoca? **["Smarter Call Routing and Campaign Tracking That Boosts Efficiency"](https://www.g2.com/survey_responses/invoca-review-12640140)** **Rating:** 4.5/5.0 stars _— Prajwal E._ [Read full review](https://www.g2.com/survey_responses/invoca-review-12640140) **["Deep Call Insights and Proactive Support That Elevate Our Media Strategy"](https://www.g2.com/survey_responses/invoca-review-12570137)** **Rating:** 5.0/5.0 stars _— Verified User in Telecommunications_ [Read full review](https://www.g2.com/survey_responses/invoca-review-12570137) #### What Are G2 Users Discussing About Invoca? - [What is Invoca used for?](https://www.g2.com/discussions/what-is-invoca-used-for) ### [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel Infinity’s granular visitor-level call tracking and conversation analytics are ISO 27001 and PCI DSS Certified. Handling millions of calls across 75 countries and industry-leading security makes sure the data from every single one of them stays secure. The Infinity platform has been built by a multi-award-winning development team with the support of major cloud partners like Google and AWS. Their collective expertise ensures market-leading reliability. Backed by a highly decorated customer success team that spans the UK, Europe, and the USA, users are fully supported as they strive to make smarter decisions and provide a better customer experience. An open API and a complete set of out-of-the-box integrations make it easy for users to send call data into key platforms, share customer journeys and insights that aid closing with call handling teams, and improve conversion rates throughout the funnel. Key results users have achieved include: • 79% increase in conversions for Flight Centre • 64% reduction in Customer Acquisition Costs (CAC) for Pendragon • 50% reduction in call centre costs for Access Self Storage **Average Rating:** 4.6/5.0 **Total Reviews:** 154 #### How Do G2 Users Rate Infinity Call Tracking? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.1/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.9/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Infinity Call Tracking? - **Seller:** [Infinity Tracking](https://www.g2.com/sellers/infinity-tracking) - **Year Founded:** 2010 - **HQ Location:** Reigate, Surrey - **Twitter:** @\_infinity\_co 1,054 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=051795da24fab3726d88eeb3bd70b9bdd37b49efcf3ba3c8d9e6732fbb6f8c29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F947411%2F&secure%5Burl_type%5D=linkedin_company_website) 419 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Manager - **Top Industries:** Leisure, Travel & Tourism, Marketing and Advertising - **Company Size:** 45% Medium, 27% Large #### What Do G2 Reviewers Say About Infinity Call Tracking? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **responsive and helpful customer support** from Infinity Call Tracking, enhancing user experience and learning. - Users appreciate the **ease of reporting and accurate attribution** with Infinity Call Tracking, enhancing campaign tracking efficiency. - Users value the **detailed reporting** of Infinity Call Tracking, enhancing their ability to track performance and revenue accurately. - Users appreciate the **responsive support** from Infinity Call Tracking, enhancing their experience and solving client issues effectively. - Users value the **easy integrations** of Infinity Call Tracking, enhancing marketing strategies and boosting campaign performance. ##### Cons - Users find the **pricing high** for Infinity Call Tracking, particularly for boutique marketers considering its value. - Users experience **inaccurate reporting** in data, often facing issues with setup and confusing help documentation. - Users express concerns about the **inadequate reporting** features, facing difficulties with data discrepancies and confusing documentation. - Users face **call limitations** due to local regulations, impacting their overall experience with Infinity Call Tracking. - Users find the **learning curve steep** , with some features and report locations causing confusion and frustration. #### What Are Recent G2 Reviews of Infinity Call Tracking? **["Consistently Solid Service with Outstanding Support and an Exciting Roadmap"](https://www.g2.com/survey_responses/infinity-call-tracking-review-13205865)** **Rating:** 5.0/5.0 stars _— Steve H._ [Read full review](https://www.g2.com/survey_responses/infinity-call-tracking-review-13205865) **["Invaluable Customer Experience Visibility for Data-Driven Decisions"](https://www.g2.com/survey_responses/infinity-call-tracking-review-13207481)** **Rating:** 5.0/5.0 stars _— Jasmin H._ [Read full review](https://www.g2.com/survey_responses/infinity-call-tracking-review-13207481) #### What Are G2 Users Discussing About Infinity Call Tracking? - [Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?](https://www.g2.com/discussions/do-you-recommend-infinity-call-tracking-for-businesses-looking-to-improve-their-call-analytics) - 1 comment - [What is Infinity Call Tracking used for?](https://www.g2.com/discussions/what-is-infinity-call-tracking-used-for) - [What is dynamic call tracking?](https://www.g2.com/discussions/what-is-dynamic-call-tracking) - [What is a call tracking number?](https://www.g2.com/discussions/what-is-a-call-tracking-number) - [How does call tracking work?](https://www.g2.com/discussions/infinity-call-tracking-how-does-call-tracking-work) ### [Revenue.io](https://www.g2.com/products/revenue-io/reviews) Revenue.io is a Salesforce-native revenue platform that unifies sales engagement, sales dialer, conversation intelligence, sales enablement, revenue intelligence, and real-time coaching in a single system. Unlike standalone tools that sit outside the CRM and sync data back later, Revenue.io operates directly inside Salesforce. Every call, email, meeting, and engagement signal is captured and recorded in the CRM in real time. The platform is designed to improve sales execution while preserving Salesforce as the system of record. Learn more at www.revenue.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 570 #### How Do G2 Users Rate Revenue.io? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.4/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 9.3/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Revenue.io? - **Seller:** [Revenue.io](https://www.g2.com/sellers/revenue-io) - **Year Founded:** 2012 - **HQ Location:** Los Angeles, CA - **Twitter:** @revenue\_io 4,277 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b404a0f03710cafe3c17b2b174bc161c987bd00d9d9b1a15a504eeef1f23cdfc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2625815%2F&secure%5Burl_type%5D=linkedin_company_website) 102 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Service Representative, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Medium, 22% Small #### What Do G2 Reviewers Say About Revenue.io? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **exceptional customer support** from Revenue.io, delivering fast, friendly, and effective assistance whenever needed. - Users find Revenue.io **very easy to use and intuitive** , streamlining workflows and enhancing team productivity effortlessly. - Users commend the **exceptional support** from Revenue.io, with responsive, friendly assistance enhancing their experience significantly. - Users highlight the **easy setup process** with Revenue.io, enjoying seamless implementation and exceptional support from the team. - Users value the **seamless Salesforce integration** , which enhances efficiency and minimizes admin work in sales operations. ##### Cons - Users experience **call issues** like headset disconnections and challenges tracking call history, affecting usability during meetings. - Users desire **missing advanced features** in Revenue.io, including AI enhancements and better support communication options. - Users find the **limited features** of Revenue.io restrict their integration options and overall mobile experience. - Users face **connection issues** with Revenue.io, experiencing dropped calls and unreliable mobile functionality. - Users experience **dialer issues** , such as trouble locating calls and tracking recent contacts efficiently. #### What Are Recent G2 Reviews of Revenue.io? **["Effortless Sales Automation with Salesforce Integration"](https://www.g2.com/survey_responses/revenue-io-review-12801480)** **Rating:** 4.5/5.0 stars _— Alex M._ [Read full review](https://www.g2.com/survey_responses/revenue-io-review-12801480) **["Empowers Sales with Easy Call Review and Coaching"](https://www.g2.com/survey_responses/revenue-io-review-13020882)** **Rating:** 5.0/5.0 stars _— Angelique G._ [Read full review](https://www.g2.com/survey_responses/revenue-io-review-13020882) #### What Are G2 Users Discussing About Revenue.io? - [What is Revenue.io used for?](https://www.g2.com/discussions/revenue-io-what-is-revenue-io-used-for) - [What is Revenue.io used for?](https://www.g2.com/discussions/what-is-revenue-io-used-for) ### [CTM](https://www.g2.com/fr/products/ctm-ctm/reviews) CTM aide les entreprises à transformer les conversations quotidiennes en croissance. Fiable pour plus de 100 000 utilisateurs dans le monde entier, y compris des marques de premier plan comme Tinuiti, Morgan & Morgan, Tutor Doctor et ServiceMaster, CTM relie la performance marketing aux résultats financiers, donnant aux équipes la clarté pour voir quelles campagnes génèrent des conversions et l'aperçu pour optimiser chaque point de contact client. Le résultat : une gestion des prospects plus efficace, des taux de conversion plus élevés et un retour sur investissement amélioré. Propulsé par des analyses de conversation riches, CTM unifie les interactions fragmentées d'appels, de textes, de chats et de formulaires en une vue unique et exploitable du comportement des clients. Avec des intégrations profondes à travers les principales plateformes de marketing, de publicité et de CRM — et des opportunités de partenariat pour les agences, les affiliés et les fournisseurs de technologie — CTM simplifie l'alignement des données, des équipes et des résultats. Guidé par notre objectif de créer une meilleure expérience humaine grâce à la technologie, CTM permet aux entreprises de faire en sorte que chaque conversation compte. **Average Rating:** 4.5/5.0 **Total Reviews:** 727 #### How Do G2 Users Rate CTM? - **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.1/10) - **Performance et fiabilité:** 9.1/10 (Category avg: 8.9/10) - **Suivi des visiteurs et des mots-clés:** 8.9/10 (Category avg: 8.7/10) - **Confidentialité, sécurité et conformité:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind CTM? - **Vendeur:** [CTM](https://www.g2.com/fr/sellers/ctm) - **Site Web de l'entreprise:** www.ctm.com - **Année de fondation:** 2009 - **Emplacement du siège social:** 231 Najoles Rd Suite 500, Millersville, MD 21108 - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e90e1ba65d05b8a5b4f0d3bd6c992024b816c8b1feafc4f490ff94cd66b60a39&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5377709%2F&secure%5Burl_type%5D=linkedin_company_website) 119 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, Président - **Top Industries:** Marketing et publicité, Internet - **Company Size:** 65% Small, 30% Medium #### What Do G2 Reviewers Say About CTM? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs louent le **support client exceptionnel** de CallTrackingMetrics, soulignant leur fiabilité et leur dévouement à aider les utilisateurs. - Les utilisateurs apprécient l' **interface conviviale** de CTM, rendant l'installation et la navigation simples et efficaces. - Les utilisateurs apprécient le **service client excellent** fourni par CallTrackingMetrics, améliorant leur expérience globale et leur satisfaction. - Les utilisateurs apprécient l' **accès facile aux données** pour suivre le succès marketing et les fonctionnalités améliorées de routage des appels. - Les utilisateurs apprécient l' **interface conviviale** et le support exceptionnel de CallTrackingMetrics, améliorant l'efficacité et l'évolutivité des opérations. ##### Cons - Les utilisateurs trouvent que la **, rendant les fonctionnalités de navigation et de reporting difficiles à maîtriser avec le temps.** - Les utilisateurs trouvent que **la complexité de la navigation dans les rapports** et les paramètres est un défi, ce qui affecte leur efficacité avec CTM. - Les utilisateurs trouvent la **navigation difficile** de CTM frustrante, rendant l'accès aux données et la création de rapports une tâche complexe. - Les utilisateurs sont confrontés à une **courbe d'apprentissage abrupte** avec CTM, nécessitant du temps pour maîtriser l'interface utilisateur et les fonctionnalités efficacement. - Les utilisateurs rencontrent des problèmes importants de **fonctionnalité manquante** , entraînant des problèmes non résolus et une expérience frustrante avec CTM. #### What Are Recent G2 Reviews of CTM? **["CallTrackingMetrics : Une solution solide pour optimiser le suivi des appels et la performance marketing"](https://www.g2.com/fr/survey_responses/ctm-review-10369199)** **Rating:** 4.5/5.0 stars _— Loganathan V._ [Read full review](https://www.g2.com/fr/survey_responses/ctm-review-10369199) **["CallTrackingMetrics le logiciel VOIP de centre d'appels numéro 1."](https://www.g2.com/fr/survey_responses/ctm-review-5310809)** **Rating:** 5.0/5.0 stars _— Alex F._ [Read full review](https://www.g2.com/fr/survey_responses/ctm-review-5310809) #### What Are G2 Users Discussing About CTM? - [À quoi sert CallTrackingMetrics ?](https://www.g2.com/fr/discussions/what-is-calltrackingmetrics-used-for) ### [CallRail](https://www.g2.com/fr/products/callrail/reviews) CallRail est la plateforme d'engagement des prospects qui facilite l'attraction de plus de prospects, la conversion de plus de clients et l'optimisation de leur marketing pour les entreprises. Servant plus de 220 000 entreprises dans le monde entier, les solutions alimentées par l'IA de CallRail aident les entreprises à attribuer chaque appel, texte, chat et formulaire à leur parcours marketing, à utiliser les informations issues de leurs conversations pour mieux comprendre leurs acheteurs, et à éliminer les opportunités manquées grâce à une IA capable de gérer les interactions avec les prospects 24h/24 et 7j/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,742 #### How Do G2 Users Rate CallRail? - **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.1/10) - **Performance et fiabilité:** 8.9/10 (Category avg: 8.9/10) - **Suivi des visiteurs et des mots-clés:** 8.7/10 (Category avg: 8.7/10) - **Confidentialité, sécurité et conformité:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind CallRail? - **Vendeur:** [CallRail](https://www.g2.com/fr/sellers/callrail) - **Site Web de l'entreprise:** www.callrail.com - **Année de fondation:** 2011 - **Emplacement du siège social:** Atlanta, GA - **Twitter:** @CallRail 6,067 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, PDG - **Top Industries:** Marketing et publicité, Immobilier - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de CallRail, qui simplifie la gestion des appels et améliore l'efficacité du suivi. - Les utilisateurs apprécient la **facilité d'utilisation et les fonctionnalités de suivi efficaces** de CallRail, améliorant la gestion des appels et la visibilité des campagnes. - Les utilisateurs apprécient les **capacités de suivi d'appels détaillées** de CallRail, fournissant des informations claires sur les campagnes marketing efficaces. - Les utilisateurs adorent les **capacités de suivi perspicaces** de CallRail, permettant une analyse claire des campagnes et des stratégies marketing améliorées. - Les utilisateurs apprécient la **précision de l'attribution** de CallRail, qui relie efficacement les appels à des efforts marketing spécifiques pour de meilleures analyses. ##### Cons - Les utilisateurs trouvent le manque de **messagerie texte de groupe et d'enregistrement des appels sortants** frustrant et limitant pour leurs besoins. - Les utilisateurs rencontrent des **problèmes d'intégration** avec CallRail, en particulier avec les connexions aux CRM de niche et aux logiciels de gestion des patients. - Les utilisateurs trouvent la **en raison d'une navigation peu claire et d'un support insuffisant pour les fonctionnalités moins courantes.** - Les utilisateurs rencontrent des **problèmes d'appel** avec des retards dans les réflexions d'appel et un support client peu utile lors des défis d'intégration. - Les utilisateurs rencontrent souvent des **problèmes de numéro** , y compris des appels indésirables et des préoccupations concernant la facturation basée sur les minutes d'appel. #### What Are Recent G2 Reviews of CallRail? **["Voice Assist est un changeur de jeu—Interface utilisateur propre, intégrations fluides, performance solide"](https://www.g2.com/fr/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/fr/survey_responses/callrail-review-12646622) **["Suivi d'appels sans effort avec des insights IA, nécessite une simplification de la configuration"](https://www.g2.com/fr/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/fr/survey_responses/callrail-review-11188871) #### What Are G2 Users Discussing About CallRail? - [Je suis nouveau sur CallRail et je n'arrive pas à comprendre comment l'intégrer à mes analyses marketing. Des conseils ?](https://www.g2.com/fr/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [À quoi sert CallRail ?](https://www.g2.com/fr/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/fr/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [Comment annuler CallRail ?](https://www.g2.com/fr/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/fr/discussions/is-callrail-free) - 2 comments ### [Marchex](https://www.g2.com/products/marchex/reviews) Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands. **Average Rating:** 4.1/5.0 **Total Reviews:** 180 #### How Do G2 Users Rate Marchex? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Performance and Reliability:** 9.3/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 7.9/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 7.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Marchex? - **Seller:** [Marchex](https://www.g2.com/sellers/marchex) - **Year Founded:** 2003 - **HQ Location:** Seattle, WA - **Twitter:** @Marchex 3,621 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b867cea97843d3604a91e4605e24cd800fb43b5730884ef9326e67167b51906a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8068%2F&secure%5Burl_type%5D=linkedin_company_website) 182 employees on LinkedIn® - **Ownership:** NASDAQ:MCHX #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 54% Small, 34% Medium #### What Are Recent G2 Reviews of Marchex? **["Great platform and great help!"](https://www.g2.com/survey_responses/marchex-review-7253491)** **Rating:** 4.5/5.0 stars _— Ethan G._ [Read full review](https://www.g2.com/survey_responses/marchex-review-7253491) **["Marchex provides everything we need for our call measurement clients."](https://www.g2.com/survey_responses/marchex-review-7251822)** **Rating:** 4.5/5.0 stars _— Tammy W._ [Read full review](https://www.g2.com/survey_responses/marchex-review-7251822) #### What Are G2 Users Discussing About Marchex? - [What is Marchex used for?](https://www.g2.com/discussions/what-is-marchex-used-for) ### [ResponseTap](https://www.g2.com/products/responsetap/reviews) By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features. **Average Rating:** 4.5/5.0 **Total Reviews:** 83 #### How Do G2 Users Rate ResponseTap? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Performance and Reliability:** 7.8/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.6/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind ResponseTap? - **Seller:** [ResponseTap](https://www.g2.com/sellers/responsetap) - **Year Founded:** 2008 - **HQ Location:** Manchester - **Twitter:** @ResponseTap 2,217 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e35fa4942e8170922c8f1e00370dc6414a032940ed2352e499ada53d031b14f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresponsetap-limited&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Manager - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 43% Medium, 42% Small #### What Are Recent G2 Reviews of ResponseTap? **["Great Tool but tough for a growing agency to scale with "](https://www.g2.com/survey_responses/responsetap-review-160299)** **Rating:** 4.0/5.0 stars _— Anthony A._ [Read full review](https://www.g2.com/survey_responses/responsetap-review-160299) **["Easy to navigate"](https://www.g2.com/survey_responses/responsetap-review-4890507)** **Rating:** 5.0/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/responsetap-review-4890507) #### What Are G2 Users Discussing About ResponseTap? - [What do you recommend for companies considering ResponseTap for call tracking and analytics?](https://www.g2.com/discussions/what-do-you-recommend-for-companies-considering-responsetap-for-call-tracking-and-analytics) - [What is ResponseTap used for?](https://www.g2.com/discussions/what-is-responsetap-used-for) Spotlight Categories [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) [Compensation Management Software](https://www.g2.com/categories/compensation-management) [Purchasing Software](https://www.g2.com/categories/purchasing-software) [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse Inbound Call Tracking Themes](/categories/inbound-call-tracking/themes)