
As the systems manager, I've been tasked with downsizing our tech stack. In an effort to do so, we recently vetted other products. We decided to stay with Revenue.io. Our decision came down to who do we trust, who meets our needs and makes our users happy, and who gives us the best support when needed?
Sean McDonald has been an amazing partner. Always upbeat, always willing to dive in to support us. Even when the pressure is on, he works with us as teammate.
Our users enjoy their product. It's user friendly, intuitive and through this process, we discovered other features we were not taking advantage of. Our Sales Manager raved about the Inbox features, her ability to easily review conversations with Conversation AI, and how she uses flagged calls for coachable moments, or to improve call scripts based on call scores.
Their support team is incredibly quick. I put in a ticket, and in 3 mins I had a response and the issue was resolved. I can't ask for better service. We've been incredibly happy with their product and service. Review collected by and hosted on G2.com.
Guided selling lacked some features we really needed, like just being able to reassign a contact in sequence to a new owner. Review collected by and hosted on G2.com.