I really appreciate that Revenue.io is Salesforce native and that it seamlessly logs all data to our CRM in a timely and accurate manner. This integration is super reliable since there's no reliance on a formal API or third-party source, enhancing the accuracy of our recorded data. I also value the working relationship with their team. From sales reps to implementation and support, they have been phenomenal partners who add a tremendous amount of value. Revenue.io's team is always open to problem-solving with us, especially when certain out-of-the-box features didn't meet our specific needs. They actively involved themselves in finding solutions, allowing us to effectively leverage their platform. Their implementation team is top-notch, providing great support during the setup. Overall, it's really beneficial for my sales organization to have access to their telephony functionality and conversation intelligence features, which streamline our operations. Review collected by and hosted on G2.com.

Revenue.io doesn't have a formal mobile app and instead relies on a progressive web app, making certain functions like audio and wifi connection less reliable. The mobile experience isn't as robust as we would like. They are looking to improve this with updates in the coming year. Also, the company doesn't offer external integrations outside of Salesforce and Google Meet/Outlook, which limits the value of the data captured for other teams and tools within our company. Integrations with tools like Slack would be highly beneficial. Review collected by and hosted on G2.com.

I find Revenue.io very easy to use and intuitive. The seamless Salesforce integration, automatic call logging, and reliable inbound and outbound calling make it a valuable tool for our team. The seamless Salesforce integration and automatic call logging help keep everything centralized and consistent, making it easier for our team to track customer interactions, stay organized, and follow up appropriately. Review collected by and hosted on G2.com.

One area that could be improved is the ability to log in to users' dialers for troubleshooting. Being able to see exactly what they see would make it easier to resolve any issues quickly. Review collected by and hosted on G2.com.

I like that the workflow tool in Revenue.io is very easy to use. It allows you to get very granular and have multiple flows. You can add multiple numbers to multiple flows and change them very easily. It supports different types of round robins and simul ring. It just offers better options than other tools. Review collected by and hosted on G2.com.

It could look more advanced inside of the Salesforce CTI and have more AI features available. Review collected by and hosted on G2.com.

Our company uses Revenue.io as our main phone system, and the connection that it has with Salesforce means that our agents can easily take information between systems to ensure our clients have the best experience possible. The team at Revenue.io is constantly improving their features and expanding into new technological areas, with their AI scorecards providing valuable insight for management and agent alike. Review collected by and hosted on G2.com.

There are various issues that some of our users experience; dropped calls, random log-outs that impact both the dialer and Salesforce, and microphone problems - yet a majority of these may not be the fault of Revenue.io. The reports that come out of the box in the Analytics page can have differing numbers/statistics than what can be found in Salesforce reporting. Review collected by and hosted on G2.com.

Meeting recording and associated analytics - sales methodology scoring, recap/next steps, and ability to search transcript are super helpful. Review collected by and hosted on G2.com.

At our organization, it doesn't plug into our workflows in the most user friendly way. However, this may be a limitation to how we currently have it set up and integrated, and not a limitation of the tool. Review collected by and hosted on G2.com.

I am impressed with Revenue.io for several reasons. The setup was straightforward, especially with their knowledgeable support team that offered several training sessions, ensuring we were confident with the system. Being Salesforce-native, it integrated seamlessly with our existing processes, which was a significant plus. I appreciate the reliability and intuitive design of the platform, as well as its advanced features like AI summaries and capabilities, which surpass those of other systems we considered. I really enjoy the flexibility to switch phone numbers effortlessly, which was important for our team transitioning from multiple systems. Features like call forwarding and voicemail drops are user-friendly and save time, while the unique 'baseball cards' in Salesforce add valuable functionality. Furthermore, the ability to directly create records from the platform is a huge time-saver for our reps. AI features for call improvement and coaching have been incredibly valuable for enhancing team insights. On the Salesforce side, the ease of adding and removing fields from the baseball cards is fantastic. Integrating with RingDNA has brought in valuable conversation data, aiding future automations and AI capabilities. The team at Revenue.io deserves special mention for their dedication; they are passionate about the product and focus on quality and customer retention rather than rushing through deployments. The user interface is remarkably easy to grasp, which facilitates quick training. Their commitment to continuous innovation and improvement truly sets them apart. Overall, I am looking forward to continued use and would recommend them to others. Review collected by and hosted on G2.com.

Nothing I like it all! Review collected by and hosted on G2.com.

I like Revenue.io's direct integration into Salesforce, making it seamless to provide call notes, resolutions, and actions in our CRM. The AI functionality is great, especially when paired with the Salesforce integration. The overall platform works well and is consistent, as it doesn't break down often, and we have minimal issues managing it from an IT standpoint. The initial setup was easy. Review collected by and hosted on G2.com.

Not much to say in this regard. Review collected by and hosted on G2.com.

The migration to Rev i.O has been very seamless as a result of their subject matter expert - Jessie Hamilton. As a sales lead I really like the interface and how you can customize it to the org's needs and KPIs especially within the scorecards. Review collected by and hosted on G2.com.

I would like to see scorecard averages across coached calls, and for each lead to view the number of calls coached versus the highlights and annotations. This makes it easier to ensure they’re holding themselves accountable to lead targets and objectives. Review collected by and hosted on G2.com.

I like using Revenue.io because, as an admin, I can do everything in the platform declaratively, which allows me to execute tasks quickly. The setup was very easy, which was a definite plus. Review collected by and hosted on G2.com.

I don't love the fact that you can't create permissions sets based on roles. Configuring an agent's settings takes way too long during onboarding. Review collected by and hosted on G2.com.

I really like Revenue.io for its AI-generated auto email templates after calls. They save me a lot of time by allowing just a few tweaks before sending, instead of drafting an entire new email. It's also an awesome tool for improving phone etiquette and cold calling skills. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

Sometimes my headset would randomly disconnect especially when I'm using Microsoft Teams. Review collected by and hosted on G2.com.