JR
Juan R.
Owner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Versatile "
5/5
What do you like best about Revel Systems?

The compatibility with third party company, Freedom Pay, Chowly, Grubhub, etc.. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Kiosk is very limited is no option for first half second half Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Good with lack local agent services "
5/5
What do you like best about Revel Systems?

Easy clear and expanded to maximum limit Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

No EXPERIENCE with local agent due to maximizing the business without experience Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Very user friendly and the modification allow us to customize the platform to our needs."
5/5
What do you like best about Revel Systems?

Customer support is very efficient, interface is very easy to use, back end data is very detailed for analysis Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Takes a while to learn the details of the software Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Great system at a good price"
4.5/5
What do you like best about Revel Systems?

I like the layout. Intuitive and easy to use. FAQ online is quite comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

I have multiple units, so updates are done one by one since we’ve opted out of the enterprise package. Review collected by and hosted on G2.com.

Carl-Henri F.
CF
Carl-Henri F.
Owner
Food & Beverages
Small-Business (50 or fewer emp.)
"Best User friendly system "
5/5
What do you like best about Revel Systems?

speed on transactions and easy reporting. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

So far nothing to note. I will note anything for the future surveys. Review collected by and hosted on G2.com.

Jan v.
JV
Jan v.
Advisor to the Board
Hospitality
Mid-Market (51-1000 emp.)
"The epos I’ve been looking for "
5/5
What do you like best about Revel Systems?

Great service from the UK team and a very simple user friendly system are two elements I appreciate the most. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Need more integration. Especially with supplier platforms and delivery platforms Review collected by and hosted on G2.com.

Response from Minha Kim of Revel Systems

Hi Jan,

We’re so happy to hear about the value you are seeing with our POS System and appreciate your feedback about our extremely user friendly system, something we truly pride ourselves in! We will keep this in mind as we continue to improve our product to meet all of our customers’ needs.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Average experience, some hiccups"
4/5
What do you like best about Revel Systems?

Very clean look, user friendly in that aspect. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Back end programming of discounts and such is a bit off. Not easy. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
EF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Cloud based ease"
4/5
What do you like best about Revel Systems?

Love the ease of use. Took me a day to set up. Training is easy Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

No local payment partner. And no access provided to a local. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Overall Great POS"
3.5/5
What do you like best about Revel Systems?

The ease of use and updating everything makes it simple. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Having many establishments, there’s no way to completely copy one menu to the next location. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Growing with Revel "
4/5
What do you like best about Revel Systems?

This program is very intuitive.

Everything just makes sense! Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The updates have been problematic during peak hours in our business. The offline system never seems to work "just right", like explained initially (for a rural business this can be a problem when facing connectivity issues).

Would love to see a better "count" feature on the program for restaurants & also a mass messaging system to push out to all the in service ipads. Review collected by and hosted on G2.com.