Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Revel"
4/5
What do you like best about Revel Systems?

Cloud base, IOS software, easy friendly. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Takes too long for enhancement requests to be approved and developed. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"The system is very easy to use."
5/5
What do you like best about Revel Systems?

Hey I do not have to spend very much time trading my front of house staff. The user interface is very intuitive and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

"iPad updates reset automatic update settings. If you do not watch out, applications will update themselves without asking permission. That can cause problems from time to time. Review collected by and hosted on G2.com.

BE
Brittany E.
Sr. HR Generalist
Mid-Market (51-1000 emp.)
"Revel Runs our Business"
2.5/5
What do you like best about Revel Systems?

The most helpful aspect of Revel Systems is it integrates into other systems. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The least helpful part about using Revel Systems is that if the internet goes down then we can't run our stores. Review collected by and hosted on G2.com.

Dustin N.
DN
Dustin N.
Director of Global Retail
Mid-Market (51-1000 emp.)
"Revel Is Great!"
5/5
What do you like best about Revel Systems?

Inventory management is the best, followed by their hourly sales breakdowns. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

I dislike how I can't easily upload inventory personally. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great system with great customer service"
4.5/5
What do you like best about Revel Systems?

I really like the revel POS system. It is very intuitive and user-friendly. We are a fast casual concept and Revel can do everything we need it to do and more. Most importantly, the customer service is exceptional. The customer service people are kind, patient and EASY TO UNDERSTAND AND FOLLOW!!! very hard to find in the tech/IT world Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

sometimes there can be a long hold time. Review collected by and hosted on G2.com.

Drew S.
DS
Drew S.
C
Small-Business (50 or fewer emp.)
"Mostly Good for a QSR"
4/5
What do you like best about Revel Systems?

Easy POS front end. Simply design setup Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Recipe design has mixed measurement units and no easy way to convert from stock units to recipe amounts Review collected by and hosted on G2.com.

Brett W.
BW
Brett W.
Director of Finance
Food & Beverages
Mid-Market (51-1000 emp.)
"Revel Systems Review"
4/5
MD
Michael D.
Small-Business (50 or fewer emp.)
"Exceptional POS Platform With Superior Customer Service"
5/5
What do you like best about Revel Systems?

Revel system is easy to use and has all the features needed to run and grow your business. The area that I have been most impressed with is their customer service. When I have a question or something that needs addressed, they are a phone call away and ready to help. My calls are answered quickly by a live person that is quickly able to understand my needs and then walk me through resolution steps. In my opinion, having this level of support is critical and Revel excels in this area. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

There are some reports that I would like to be able to tweak a little bit, but it isn't a big concern. For example, there are product mix reports that I have to download and open in Excel that I would rather just be able to generate the full report on screen. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Friendly system, easy to follow"
5/5
What do you like best about Revel Systems?

The copy function through some items like employees in different establishments, the menu, inventory, among others. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The limited reports. I would like to see in one report the sales for a year disclosed per month (not a detailed per day), also the working hours per month. Review collected by and hosted on G2.com.

Verified User in Supermarkets
AS
Verified User in Supermarkets
Small-Business (50 or fewer emp.)
"Great option for our market and Eatery; can handle both business types at once"
4/5
What do you like best about Revel Systems?

I like the different options that can be customized to fit your individual business Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

So many surcharges/fees per servcice even though it's a substantial monthly payment. Review collected by and hosted on G2.com.