Simple / Clean Interface.
Easy to setup
Easy to add additional stations
24/7 support is helpful
Basic reporting is good
Extensive Settings can allow the system to be customized a bit.
Basic inventory system is good.
Regular updates with more feautres.
Backend access for settings and reports from anywhere.
Can access multiple outlets from the same backend. No need for multiple logins.
No Advance Reporting, capability. Can only generate reports they provide.
Regular price increases.
Claims to have APIs that can be used to get more details but this is not true.
Feature request is bogus as there is no log or feedback provided.
Only works on apple ipads.
Need to be physically be in a restaurant to test different settings which are done on backend. Ideally shd be able to test the POS while offsite.
Cannot view reports based on day parts. So cannot see operations summary for lunch for the whole month. Can do it for just one day by selecting the time for that day.
Closed system. Will not integrate with any other system. Only with the ones they have listed probably on their website.
Reservation system is very basic and cannot be used offsite.
Have an iphone app for reporting which they charge extra per user, however it is not really useful.
Have an inventory app whixh again they charge extra per user. Do not know how good it is.
Charge extra for changing the kitchen print out view.
For most part will have to use the system as is. Any specific request based on your business needs will not be met.
Up to date system. Easy to instal and setup. No expert IT admins needed.
Backend management system is straight forward and can be used by non techy restaurant managers to view sales data and reports.
Provides basic inventory system, however is difficult to setup and reporting capibilties are lacking.
One system is being used for different industries.
Charge extra for enterprise level access to view group level reports.