--- title: Revel Systems Reviews meta\_title: 'Revel Systems Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 146 reviews by the users' company size, role or industry to find out how Revel Systems works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 146 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

# Revel Systems Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Revel Systems but has limited features.  
  
Are you part of the Revel Systems team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.

* * *

Seller
[Revel Systems](https://www.g2.com/sellers/revel-systems)
Discussions
[Revel Systems Community](https://www.g2.com/products/revel-systems-revel-systems/discuss)
Languages Supported

German, English, French, Italian, Polish, Spanish, Thai

Solution Type

All-in-One

Overview by
Jason Cigarran

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## Pricing

Pricing provided by Revel Systems.

### SOFTWARE

$99

mo\*

### PROCESSING

Flat Fee

[
View More Pricing Information
](https://www.g2.com/products/revel-systems-revel-systems/pricing)

## Top-Rated Alternatives

[

 ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale")

Square Point of Sale

4.6/5(1,211)

](https://www.g2.com/products/square-point-of-sale/reviews)

[

 ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast")

Toast

4.2/5(371)

](https://www.g2.com/products/toast/reviews)

[

 ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud")

Aloha Cloud

3.9/5(336)

](https://www.g2.com/products/aloha-cloud/reviews)

[
View All Alternatives
](https://www.g2.com/products/revel-systems-revel-systems/competitors/alternatives)

## User Insights

Average based on 146 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Revel Systems Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SynergySuite

](https://www.g2.com/products/synergysuite/reviews)

Show More

JR

Jacqueline R.

Finance

Small-Business (50 or fewer emp.)

2/14/2019

"We use Revel to handle sales and inventory for a museum gift shop."

4.5/5

What do you like best about Revel Systems?

I use the export features to customize reports tailored to our business. Having the ability to load an actual count after an audit on inventory has been a life saver. The integration with QuickBooks online is easy to understand, map, and use. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

We have anomalies that interfere with the network settings which cause devices to disconnect with the system. We have had the barcode scanner quit working several times. Troubleshooting this device has been difficult since it is hard wired into the network. Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

In the past year Revel has done a great job of refining their product and staying very competitive in their market. I have seen an increase in Revel systems being used in establishments in my local area. Their continued effort to refine their systems and seeing those systems in use gives me more confidence in the product meeting our requirements in the future. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

We have been able to identify problems with our structure by using Revel and it's reports. We have been over stocked on inventory due to purchasing not being managed. With Revel we can identify procedure problems and institute training procedures to relieve the misallocation of operating funds. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

BJ

Brian J.

General Manager

Small-Business (50 or fewer emp.)

2/5/2019

"COUNTRY MARKET "

5/5

What do you like best about Revel Systems?

There are many features I like. I like being able to login on my phone and see what is happening in the store. I also like being able to compare month sales by quickly pulling up dates and seeing what was selling and not selling. It has helped us cut our slack products and improve our good ones. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

I wish the inventory management was a little more robust. If your doing a PO you need to have to cost enter into the product. RIght now you have to enter the PO and enter the cost into each product (or spreadsheet). This is probably the biggest problem on our end. Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

It saves a lot of time for new employees. Saves alot of time finding reports. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

We have been able to track what is selling, start a loyalty program, and increase our speed of checkout. We switched from an old system to Revel and it has helped us take major steps in becoming a bigger store. Review collected by and hosted on G2.com.

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2/13/2019
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

NV

Nick V.

VP of Business Development

Small-Business (50 or fewer emp.)

8/26/2019

"Great features, right price!"

5/5

What do you like best about Revel Systems?

I love the simplicity of an iPad based system combined with the deep feature base of Revel. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The downside of an iOS based system is that updates sometimes come at inconvenient times. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Revel has drastically expanded our capabilities, allowing us to get reporting that maximizes profitability, and offer promotions that bring in new customers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Julian O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian O.")
JO

Julian O.

Co-Owner, VP, Director of Operations

Restaurants

Mid-Market (51-1000 emp.)

2/12/2019

"Very Convenient"

5/5

What do you like best about Revel Systems?

I really like that i am able to manage all of our locations from one place. It helps with specials and reporting and comparing how each location is doing. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

It is very spendy if you add a lot of extras like rewards and gift cards and other terminals. Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Recommend finding someone that is already using revel and going to them to see the product in person. My biggest problem was deciding on a pos because there are so many out there now. I think that revel is really good for someone like me that has many locations with big menus but if it is only one or two locations with small menu then other smaller options like square or clover would be better. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

we have many locations and different brands that are all under our main name. We have gift cards that we can use at all locations and rewards cards as well. Employees can also move from each location easier. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

HH

Haider H.

Systems Manager

Mid-Market (51-1000 emp.)

2/12/2019

"Overview - good not great"

3.5/5

What do you like best about Revel Systems?

Simple / Clean Interface.

Easy to setup

Easy to add additional stations

24/7 support is helpful

Basic reporting is good

Extensive Settings can allow the system to be customized a bit.

Basic inventory system is good.

Regular updates with more feautres.

Backend access for settings and reports from anywhere.

Can access multiple outlets from the same backend. No need for multiple logins. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

No Advance Reporting, capability. Can only generate reports they provide.

Regular price increases.

Claims to have APIs that can be used to get more details but this is not true.

Feature request is bogus as there is no log or feedback provided.

Only works on apple ipads.

Need to be physically be in a restaurant to test different settings which are done on backend. Ideally shd be able to test the POS while offsite.

Cannot view reports based on day parts. So cannot see operations summary for lunch for the whole month. Can do it for just one day by selecting the time for that day.

Closed system. Will not integrate with any other system. Only with the ones they have listed probably on their website.

Reservation system is very basic and cannot be used offsite.

Have an iphone app for reporting which they charge extra per user, however it is not really useful.

Have an inventory app whixh again they charge extra per user. Do not know how good it is.

Charge extra for changing the kitchen print out view.

For most part will have to use the system as is. Any specific request based on your business needs will not be met. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

POS system

Up to date system. Easy to instal and setup. No expert IT admins needed.

Backend management system is straight forward and can be used by non techy restaurant managers to view sales data and reports.

Provides basic inventory system, however is difficult to setup and reporting capibilties are lacking.

One system is being used for different industries.

Charge extra for enterprise level access to view group level reports. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JB

Jeanette B.

General Manager

Small-Business (50 or fewer emp.)

8/27/2019

"The most amazing thing to happen to our new business!"

5/5

What do you like best about Revel Systems?

Revel is the most intuitive, in-depth system I've ever used. Highly recommend for any business, retail or restaurant. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Nothing yet! We love revel and recommend to all our peers Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

We have tightened our inventory and can track everything very easily. We are now realizing the benefits of adding frequent customers info. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CM

Christopher M.

COO

Mid-Market (51-1000 emp.)

8/27/2019

"Easily the Best"

5/5

What do you like best about Revel Systems?

Easy and intuitive. Easy to learn and use by any generation. Full featured and awesome support Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Can't easily get reporting for Online Ordering Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Go All iOS - don't mix with Android devices Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Used to have different systems for Scheduling, Rewards, POS and Inventory - Now all in one Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KT

KARI T.

General Manager

Small-Business (50 or fewer emp.)

8/29/2019

"Good, but not perfect"

3.5/5

What do you like best about Revel Systems?

Revel is easy to navigate. When we do have issues, your support team is great! Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

For rewards, you can't just delete the rewards number. You have to add something to the order then remove it to re-do the reward number. Also, if they decide to add something after you have put the rewards number in, it voids the number and you have to re-do it again. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

We have had a few issues with internet/card reader mostly. Revel does a great job helping resolve issues! Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/29/2019

"A good option for a retail store that serves food"

3.5/5

What do you like best about Revel Systems?

How the inventory system works while still having food service options Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Their actual inventory counting system for physically counting stock Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

being able to send a food ticket to the kitchen while managing a large inventory of retail products Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

11/6/2019

"You get what you pay for in this POS system"

1.5/5

What do you like best about Revel Systems?

The interface is not hard to work with. That's about all I like about it. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Everything mostly. They have horrible customer service and when you have an issue, it's not easily fixed. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

None really. I have the same problems with Revel as I did with the previous POS system Review collected by and hosted on G2.com.

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Response from Minha Kim of Revel Systems

[Editedit](https://www.g2.com/survey_responses/revel-systems-review-3595425/official_response/edit)

Hi,

Thanks for taking the time to give us your feedback. We are so sorry you had a negative experience with our customer service department.

Customer satisfaction is one of our top priorities, and we always strive to provide a positive experience.

Your business means a lot to us and we’d like to get more details regarding your experience. Shoot us an email at community@revelsystems.com and we’ll work to resolve this promptly and accurately.

Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

## Questions about Revel Systems? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Revel Systems
](https://www.g2.com/products/revel-systems-revel-systems/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

Buying Revel internationally

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/buying-revel-internationally)

[
View all Discussions
](https://www.g2.com/products/revel-systems-revel-systems/discuss)

## Pricing Options

Pricing provided by Revel Systems.

### SOFTWARE

$99

mo\*

### PROCESSING

Flat Fee

### INSTALLATION

$649

[
View More Pricing Information
](https://www.g2.com/products/revel-systems-revel-systems/pricing)

Revel Systems Comparisons

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##### 
##### Revel Systems Features

Administration

Menu Building

Inventory Management

Employee Scheduling

Meal Service

Payment Gateway

Table Management

Check Adjustment

[
View More Features
](https://www.g2.com/products/revel-systems-revel-systems/features)

##### Categories on G2

[Restaurant POS](https://www.g2.com/categories/restaurant-pos)

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