--- title: Revel Systems Reviews meta\_title: 'Revel Systems Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 146 reviews by the users' company size, role or industry to find out how Revel Systems works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 146 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

# Revel Systems Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Revel Systems but has limited features.  
  
Are you part of the Revel Systems team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.

* * *

Seller
[Revel Systems](https://www.g2.com/sellers/revel-systems)
Discussions
[Revel Systems Community](https://www.g2.com/products/revel-systems-revel-systems/discuss)
Languages Supported

German, English, French, Italian, Polish, Spanish, Thai

Solution Type

All-in-One

Overview by
Jason Cigarran

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## Pricing

Pricing provided by Revel Systems.

### SOFTWARE

$99

mo\*

### PROCESSING

Flat Fee

[
View More Pricing Information
](https://www.g2.com/products/revel-systems-revel-systems/pricing)

## Top-Rated Alternatives

[

 ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale")

Square Point of Sale

4.6/5(1,211)

](https://www.g2.com/products/square-point-of-sale/reviews)

[

 ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast")

Toast

4.2/5(371)

](https://www.g2.com/products/toast/reviews)

[

 ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud")

Aloha Cloud

3.9/5(336)

](https://www.g2.com/products/aloha-cloud/reviews)

[
View All Alternatives
](https://www.g2.com/products/revel-systems-revel-systems/competitors/alternatives)

## User Insights

Average based on 146 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Revel Systems Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SynergySuite

](https://www.g2.com/products/synergysuite/reviews)

Show More

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/21/2019

"Very efficient"

3/5

What do you like best about Revel Systems?

Control over inventory and multiple aspects of the business Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

NothinG in particular, the experience is overall positive Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Inventory control, time management for shifts and schedules Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

9/3/2019

"User Friendly"

4.5/5

What do you like best about Revel Systems?

The upsides are being able to see all of my stores in real time and being able to make adjustments for them on the back end on pricing, products, inventory etc... Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Not being able to view all of my stores in one snapshot, but listed separately with last year's totals vs this years totals. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

The integrated credit cards help control internal theft. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

8/26/2019

"This system is new to us and we love it!"

4.5/5

What do you like best about Revel Systems?

The backend is user friendly and the POS is so easy for the employees to use. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

I would like to see all locations on 1 POS Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Inputting invoices Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/28/2019

"Middle of the road"

2.5/5

What do you like best about Revel Systems?

24 hour English speaking technical support. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Limited hardware. And lots of technical issues with current pin pads. Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Free onsite techs Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Quick menu changes and updates. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

8/27/2019

"Best System I have used"

4/5

What do you like best about Revel Systems?

Revel is a much simpler system than the previous POS systems that I have used (8+ different POS) It is user friendly if you take time to learn. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

updates rearrange or delete buttons occasionally Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Ease of use, ease of set-up and with instant online and by phone support is a no-brainer Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Simplicity of order taking and kitchen is able to read it Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JM

Jeff M.

President

Small-Business (50 or fewer emp.)

12/13/2018

"They sold us on a software program that was not the right product for our retail business."

0/5

What do you like best about Revel Systems?

The box it came in. The equipment is an I pad, and cash drawer that worked fine. It would probably be great for a restaurant, but they shouldn't sell it for retail. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

They oversold their applications. This is a restaurant software. Revel employees said it would work great with our retail business. The told us the inventory would integrate with Quick Books. It deleted all of our contacts from Quick Books. They milked us along for 2 years, saying the repairs were coming. We had to double enter all transactions. It was a nightmare for the 2 year period. We probably called them 8-10 days a month. Have to wait at least 20 minutes to contact an assistant, unless you are calling to purchase, then they answer right away. We switched to another software, but are still suffering the consequences. Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Do not use for retail applications, if you are tying it to Quick Books. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

None. Implementation of this product was huge loss for my company. Double entry of all transactions, inventory, sales, customers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

5/10/2019

"Very usefull software"

5/5

What do you like best about Revel Systems?

This is the most powerful tool any restaurant owner must have. Having all the information in real time is valuable. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

They charge for every new “pluggin”, it makes it expensive some times for new little Coffe shops Review collected by and hosted on G2.com.

Recommendations to others considering Revel Systems:

Revel is the best pos in the market, it is very easy to use, it saves a lot o time in operating, and using the system Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Inventory management, programming the ingredients availability Review collected by and hosted on G2.com.

Show More

5/16/2019
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/27/2019

"Great solution in CR with Mun if Hacienda"

4/5

What do you like best about Revel Systems?

Easy to navigate, great reporting, understandable Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

Scheduling is less sophisticated than we thought Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Labour ratios, scheduling, credit accounnts Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CW

Chris W.

Director of Operations 

Small-Business (50 or fewer emp.)

2/12/2019

"Great system, poor service"

2/5

What do you like best about Revel Systems?

The system is reliable, robust and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The rollout was not smooth, not all the equipment arrived on time. There is no service since we began running the system. I don't even know who handles our account any longer. We're looking at opening a new outlet, but I'm considering a different vendor with better service. I've actually recommended other systems to colleagues due to poor service. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

It has made a tremendous difference in efficiency. Review collected by and hosted on G2.com.

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Response from Holden Lewis of Revel Systems

[Editedit](https://www.g2.com/survey_responses/revel-systems-review-1753780/official_response/edit)

Thank you for your feedback, Chris. We're sorry that your service experience has been subpar; we will be reaching out shortly to hear more about your issues and see what we can do to make things right.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

1/14/2018

"Easy to learn and use"

4.5/5

What do you like best about Revel Systems?

I love the simple interface. Makes it really easy to navigate and use quickly. Review collected by and hosted on G2.com.

What do you dislike about Revel Systems?

The updates are sometimes hard to get used to. After using it so much, you're used to doing things one way and then have it taken away or changed. Review collected by and hosted on G2.com.

What problems is Revel Systems solving and how is that benefiting you?

Used as a transaction processor. Helps with tracking inventory and employee in-store charges. Review collected by and hosted on G2.com.

Show More

8/16/2019
Validated ReviewerIncentivizedSource: G2 invite

## Questions about Revel Systems? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Revel Systems
](https://www.g2.com/products/revel-systems-revel-systems/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

Buying Revel internationally

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/buying-revel-internationally)

[
View all Discussions
](https://www.g2.com/products/revel-systems-revel-systems/discuss)

## Pricing Options

Pricing provided by Revel Systems.

### SOFTWARE

$99

mo\*

### PROCESSING

Flat Fee

### INSTALLATION

$649

[
View More Pricing Information
](https://www.g2.com/products/revel-systems-revel-systems/pricing)

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##### 
##### Revel Systems Features

Administration

Menu Building

Inventory Management

Employee Scheduling

Meal Service

Payment Gateway

Table Management

Check Adjustment

[
View More Features
](https://www.g2.com/products/revel-systems-revel-systems/features)

##### Categories on G2

[Restaurant POS](https://www.g2.com/categories/restaurant-pos)

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