--- title: Revel Systems Reviews meta_title: 'Revel Systems Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 146 reviews by the users' company size, role or industry to find out how Revel Systems works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 146 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Revel Systems Reviews **Vendor:** Revel Systems **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.1/5.0 **Total Reviews:** 146 ## About Revel Systems Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive. ## Revel Systems Pros & Cons **What users like:** - Users appreciate the **ease of use** of Revel Systems for kitchen and Point of Sale operations. (1 reviews) - Users appreciate the **effective POS integration** in Revel Systems, enhancing both kitchen and sales operations. (1 reviews) **What users dislike:** - Users are frustrated with the **high fees** for basic features, which significantly increase their monthly costs. (2 reviews) - Users express frustration over **poor customer support** , highlighting unanswered issues and lack of care for their businesses. (2 reviews) - Users face frustrating **connectivity issues** with Revel Systems, limiting access to essential features and data handling. (1 reviews) - Users feel the pricing is **too expensive** , with high fees for basic features and inadequate support for their needs. (1 reviews) - Users express frustration over **inadequate reporting** , needing customer service for customized options and facing transparency issues. (1 reviews) - Users experience significant **inefficiency** with Revel Systems, facing poor support, inaccurate reporting, and costly data access. (1 reviews) - Users face **integration issues** that complicate workflows, leading to frustration and inefficiencies in managing operations. (1 reviews) - Limited Customization (1 reviews) - Payment Issues (1 reviews) ## Revel Systems Reviews ### 1. Avoid, not a good pos for a growing business **Rating:** 0.0/5.0 stars **Reviewed by:** Nicole N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Revel Systems?** The system generally works well for our kitchen and Point of Sale. **What do you dislike about Revel Systems?** We are a small pizzeria, Pizza By The Harbour and have had several issues... No access to data via API unless you pay an added fee - in our case it would nearly double, DOUBLE our monthly subscription fee. That's not modern. I could see paying 20 or 30 a month but not hundreds extra for a basic feature. Poor data retention without paying extra. The system can't handle the concept of order queuing automatically. Online we can be sure to only take x orders every n minutes - but that doesn't apply to the POS so we end up with pressured times on the kitchen. It's not meant for pizzerias. 1/2 and 1/2 pizzas are common but stopped working months ago and support couldn't solve it. We are trapped working with a company who implemented this years ago for the business we bought the restaurant from - and can't find a path to just go direct with Revel - which means we pay even more every time for their cut too. No one seems to care about your business there, it's been frustrating to say the least. **What problems is Revel Systems solving and how is that benefiting you?** Point of sale system for our pizzeria ## Revel Systems Discussions - [Buying Revel internationally](https://www.g2.com/discussions/buying-revel-internationally) - 1 comment, 1 upvote - [View Revel Systems pricing details and edition comparison](https://www.g2.com/products/revel-systems-revel-systems/reviews?filters%5Bsentiment_snippet%5D=1647653&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A08%3A46+-0500&secure%5Bsession_id%5D=f2d922df-dbe2-41e9-9fc3-7c172bbc4e2f&secure%5Btoken%5D=86c5e020c0142d7006694386062321ebcecaa9bc6ce682638fe93b9e7afbbfb5&format=llm_user) ## Revel Systems Integrations - [SynergySuite](https://www.g2.com/products/synergysuite/reviews) ## Revel Systems Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top Revel Systems Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)