Revel Systems Reviews & Product Details

Revel Systems Overview

What is Revel Systems?

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.

Revel Systems Details
Languages Supported
German, English, French, Italian, Polish, Spanish, Thai
Product Description

Revel Systems provides reporting so you can track the sales at your store from any Internet browser in real time. Revel iPad POS provides one software platform that any your device can be integrated with.

How do you position yourself against your competitors?

When we were young, we were like other cloud POS companies, who look at merchants through a transactional lens. Now we’re focused on being the cloud POS company, run by adults, that has real staying power.

Our view is that when merchants select Revel, they are investing in an appreciating asset, and a partner. We want to build relationships with our customers and conduct health checks to ensure our customers are as successful as they can be. We feel this is still a large differentiator from many of the aggressive cloud POS providers.

Additionally, consumers are forcing restaurants and retailers to change; they need to become part of a larger omnichannel world. If they don’t change, they’re going to be in trouble. Your POS should be your partner in helping you get there, and that’s where we see Revel fitting in.


Seller Details
Seller
Revel Systems
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@RevelSystems
5,909 Twitter followers
LinkedIn® Page
www.linkedin.com
434 employees on LinkedIn®

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Revel Systems Reviews

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Control over inventory and multiple aspects of the business Review collected by and hosted on G2.com.

What do you dislike?

NothinG in particular, the experience is overall positive Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory control, time management for shifts and schedules Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

24 hour English speaking technical support. Review collected by and hosted on G2.com.

What do you dislike?

Limited hardware. And lots of technical issues with current pin pads. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Free onsite techs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quick menu changes and updates. Review collected by and hosted on G2.com.

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AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Navigation throughout POS is easy to understand and learn. The ease of adding items as well as looking up has made task possible Review collected by and hosted on G2.com.

What do you dislike?

Too many steps in switching items on the Additional items to their corresponding categories Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None at the moment Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

POS on tablet is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

Backend doesn't play well with the POS tablet. No easy product activity/history report. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using for single station POS. Easily tracks sales and team member activity. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that each menu item on our POS is very clearly labeled, and can be put into sub categories that make finding an item easy. I do also like the swipe left and delete feature on SOME items. Review collected by and hosted on G2.com.

What do you dislike?

As said above, if you click into the pay screen on accident, you can’t delete or add items without many additional steps. This makes it very time consuming when you have a long line. People also tend to change their mind a lot as we are a bakery. I also don’t like that they use a swipe. The card readers are terrible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Not a great option if you are looking for something quick, speedy and user friendly. However the potential is very much there! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The iPads are nice and look great at the counter, and customers do seem to like that it’s (for the most part) a more streamlined way of checking out. It’s still very clunky for a POS system though in my opinion. It’s not built to use for swiftness and efficiency. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ease of use. Reporting is easily pulled and trackable. Discounts and customer formatting is decent. Review collected by and hosted on G2.com.

What do you dislike?

Updates don’t always work well with other integrations. Inventory management is poor. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Works very well for simple structure, however doesn't integrate well with other software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it as our main POS. It is sleek and fairly user-friendly. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

multiple menus and color coding keep everything organized.

Option for multiple queues allow us to direct drinks to the bar and food to the kitchen. Review collected by and hosted on G2.com.

What do you dislike?

Too many options and small buttons cause many cashiers to take longer on transactions bottle-necking the line. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The software allows us a POS option that allows us to drive business.

It doesn’t allow us to move as quickly as other POS options, but, it does give us a POS option that meets our needs. Review collected by and hosted on G2.com.

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VP, Client Services
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that the system is on the iPad and can be replaced if dropped. Much easier than a huge cash register and the end of day closing is easier. The reporting is pretty good too. Review collected by and hosted on G2.com.

What do you dislike?

I didn't have all the inventory and back of house functionality that I needed for a cafe with so many sku's. It couldn't handle the transfers from store to store. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely worth a demo. If you have a company that requires multi-station and multi-unit then it is easy implementation and should you need a replacement, you don't have to wait for the vendor to come out and fix something or deliver something. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a system that was more user friendly and wasn't as antiquated as some of the pos systems that are out there. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is very visual so it is very easy to use and self-explanatory. Review collected by and hosted on G2.com.

What do you dislike?

When it is not connected to the wireless then it does not and it can be difficult to reconnect back. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The system rings up food orders and tells the other iPads the orders through the cafe, making it user-friendly and quick service. Review collected by and hosted on G2.com.

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