Revel Systems Reviews & Product Details

Revel Systems Overview

What is Revel Systems?

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.

Revel Systems Details
Languages Supported
German, English, French, Italian, Polish, Spanish, Thai
Product Description

Revel Systems provides reporting so you can track the sales at your store from any Internet browser in real time. Revel iPad POS provides one software platform that any your device can be integrated with.

How do you position yourself against your competitors?

When we were young, we were like other cloud POS companies, who look at merchants through a transactional lens. Now we’re focused on being the cloud POS company, run by adults, that has real staying power.

Our view is that when merchants select Revel, they are investing in an appreciating asset, and a partner. We want to build relationships with our customers and conduct health checks to ensure our customers are as successful as they can be. We feel this is still a large differentiator from many of the aggressive cloud POS providers.

Additionally, consumers are forcing restaurants and retailers to change; they need to become part of a larger omnichannel world. If they don’t change, they’re going to be in trouble. Your POS should be your partner in helping you get there, and that’s where we see Revel fitting in.


Seller Details
Seller
Revel Systems
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@RevelSystems
5,909 Twitter followers
LinkedIn® Page
www.linkedin.com
434 employees on LinkedIn®

Overview Provided by:
Show More

Revel Systems Videos

Revel Systems Screenshots

Answer a few questions to help the Revel Systems community
Have you used Revel Systems before?
Yes

Revel Systems Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 3 Revel Systems reviews
Popular Mentions
Showing 3 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings (1)
Company Size
User Role
All Industries
Review Type
Region
Already have Revel Systems?
Write a Review
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

The interface is not hard to work with. That's about all I like about it. Review collected by and hosted on G2.com.

What do you dislike?

Everything mostly. They have horrible customer service and when you have an issue, it's not easily fixed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None really. I have the same problems with Revel as I did with the previous POS system Review collected by and hosted on G2.com.

Show More
Show Less
Response from Minha Kim of Revel Systems

Hi,

Thanks for taking the time to give us your feedback. We are so sorry you had a negative experience with our customer service department.

Customer satisfaction is one of our top priorities, and we always strive to provide a positive experience.

Your business means a lot to us and we’d like to get more details regarding your experience. Shoot us an email at community@revelsystems.com and we’ll work to resolve this promptly and accurately.

Director of Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The system is reliable, robust and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

The rollout was not smooth, not all the equipment arrived on time. There is no service since we began running the system. I don't even know who handles our account any longer. We're looking at opening a new outlet, but I'm considering a different vendor with better service. I've actually recommended other systems to colleagues due to poor service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has made a tremendous difference in efficiency. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Holden Lewis of Revel Systems

Thank you for your feedback, Chris. We're sorry that your service experience has been subpar; we will be reaching out shortly to hear more about your issues and see what we can do to make things right.

AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy way to see net sales. Other than that it's a difficult interface for a retail store. Review collected by and hosted on G2.com.

What do you dislike?

Can't post void.

Constant looping or getting stuck on the check out screen during exchanges.

Can't easily find the gift receipt option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Credit and cash transactions management Review collected by and hosted on G2.com.

Show More
Show Less