The G2 on Reveal (Platform)

Reveal (Platform) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the extensive AI functionality of Reveal, enabling them to uncover actionable data intelligence seamlessly. (27 mentions)

Users find Reveal incredibly easy to use, appreciating its simplicity and intuitive design for both admins and users. (24 mentions)

Users appreciate the intuitive interface of Reveal, making complex data insights easily accessible and user-friendly. (16 mentions)

Users commend Reveal's exceptional customer support, noting its responsiveness and proactive assistance during onboarding and inquiries. (11 mentions)

Users value the extensive AI functionality of Reveal, enabling effective data intelligence and streamlined legal processes. (8 mentions)

Users often experience search functionality issues, making it difficult to efficiently locate and organize documents. (10 mentions)

Users find Reveal difficult to use, facing challenges with its overwhelming interface and inconsistent feature implementation. (9 mentions)

Users report complex usability with Reveal, noting frustrating workflows and clunky features that complicate their experience. (8 mentions)

Users experience slow performance with Reveal, facing speed issues and connection errors that hinder productivity. (6 mentions)

Users face frequent technical issues with Reveal, encountering bugs and slow support that hinder productivity. (5 mentions)

5 Pros or Advantages of Reveal (Platform)

1. Features

Users value the extensive AI functionality of Reveal, enabling them to uncover actionable data intelligence seamlessly.

See 27 mentions

See Related User Reviews

AT

Andrew T.

Small-Business (50 or fewer emp.)

5.0/5

"Reveal's AI-powered functionality and clean interface make it an exceptional eDiscovery platform."

What do you like about Reveal (Platform)?

The fact that Reveal has so much AI functionality - entity assessment, sentiment analysis, predictive coding, etc. - that can be easily combined to id

PN

Panna N.

Small-Business (50 or fewer emp.)

5.0/5

"Workflows are designed to make it easy to follow data processing"

What do you like about Reveal (Platform)?

I like that the account managers communicate regularly, it has just the right amount of features. The ability to integrate pre-production documents is

2. Ease of Use

Users find Reveal incredibly easy to use, appreciating its simplicity and intuitive design for both admins and users.

See 24 mentions

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ST

Steve T.

Small-Business (50 or fewer emp.)

5.0/5

"You can leverage the Reveal tool in a secure AWS cloud environment"

What do you like about Reveal (Platform)?

Reveal is incredibly easy to use, both for the administrator and the user. I appreciate the simplicity of the backend. I also like the ability to uplo

AT

Andrew T.

Small-Business (50 or fewer emp.)

5.0/5

"Reveal's AI-powered functionality and clean interface make it an exceptional eDiscovery platform."

What do you like about Reveal (Platform)?

The fact that Reveal has so much AI functionality - entity assessment, sentiment analysis, predictive coding, etc. - that can be easily combined to id

3. Intuitive Use

Users appreciate the intuitive interface of Reveal, making complex data insights easily accessible and user-friendly.

See 16 mentions

See Related User Reviews

HD

Harsh D.

Small-Business (50 or fewer emp.)

4.0/5

"Reveal: Where Innovation meets Simplicity"

What do you like about Reveal (Platform)?

I really like its AI-driven analytics and automation, which significantly streamline the eDiscovery process. It offers strong visualizations, conceptu

TF

Tucker F.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use - Quicker Insights for our Clients"

What do you like about Reveal (Platform)?

Reveal has all of the basic functionality you would expect from a Review platform, as well as the technology to handle more complex matters. It is

4. Customer Support

Users commend Reveal's exceptional customer support, noting its responsiveness and proactive assistance during onboarding and inquiries.

See 11 mentions

See Related User Reviews

HD

Harsh D.

Small-Business (50 or fewer emp.)

4.0/5

"Reveal: Where Innovation meets Simplicity"

What do you like about Reveal (Platform)?

I really like its AI-driven analytics and automation, which significantly streamline the eDiscovery process. It offers strong visualizations, conceptu

LC

Laura C.

Small-Business (50 or fewer emp.)

3.5/5

"Assisted with front end review set, database administration, document searching, production prep"

What do you like about Reveal (Platform)?

Early analytic features, different options available, customer support

5. Innovation

Users value the extensive AI functionality of Reveal, enabling effective data intelligence and streamlined legal processes.

See 8 mentions

See Related User Reviews

AT

Andrew T.

Small-Business (50 or fewer emp.)

5.0/5

"Reveal's AI-powered functionality and clean interface make it an exceptional eDiscovery platform."

What do you like about Reveal (Platform)?

The fact that Reveal has so much AI functionality - entity assessment, sentiment analysis, predictive coding, etc. - that can be easily combined to id

HD

Harsh D.

Small-Business (50 or fewer emp.)

4.0/5

"Reveal: Where Innovation meets Simplicity"

What do you like about Reveal (Platform)?

I really like its AI-driven analytics and automation, which significantly streamline the eDiscovery process. It offers strong visualizations, conceptu

5 Cons or Disadvantages of Reveal (Platform)

1. Search Functionality Issues

Users often experience search functionality issues, making it difficult to efficiently locate and organize documents.

See 10 mentions

See Related User Reviews

A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great platform though slow speed and indexing issues can be frustrating."

What do you dislike about Reveal (Platform)?

In the backend, I've sometimes run into slow loading and indexing, where it can take hours before it errors out completely. It'd be great if the probl

AC

Ahmad C.

Small-Business (50 or fewer emp.)

5.0/5

"The included tools make it an ideal choice for special projects"

What do you dislike about Reveal (Platform)?

I sometimes find that the conversions are a bit distorted, it would be nice to have more filters to search for documents. There are so many ways organ

2. Difficulty in Usage

Users find Reveal difficult to use, facing challenges with its overwhelming interface and inconsistent feature implementation.

See 9 mentions

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LC

Laura C.

Small-Business (50 or fewer emp.)

3.5/5

"Assisted with front end review set, database administration, document searching, production prep"

What do you dislike about Reveal (Platform)?

When imaging fails it has required manual QC requiring to go through every page. Initial cases in Reveal can be difficult to start with how different

FB

Fusberta B.

Small-Business (50 or fewer emp.)

5.0/5

"Very powerful features and tools to review and analyze documents"

What do you dislike about Reveal (Platform)?

I wish it was easier to print certain parts. It is visually overwhelming at first and takes some time to learn all the functions. You need to make sur

3. Complex Usability

Users report complex usability with Reveal, noting frustrating workflows and clunky features that complicate their experience.

See 8 mentions

See Related User Reviews

A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Revolutionary GenAI capabilities but can fall short on others"

What do you dislike about Reveal (Platform)?

With all the new innovating bells and whistles it can fall short with extremely large cases. At times the software can be a bit clunky and frustrate u

KC

Kirk C.

Small-Business (50 or fewer emp.)

5.0/5

"Reveal is the technology that levels the large data playing field"

What do you dislike about Reveal (Platform)?

Archiving cases are not a one click process

4. Slow Performance

Users experience slow performance with Reveal, facing speed issues and connection errors that hinder productivity.

See 6 mentions

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DD

DHRUV D.

Small-Business (50 or fewer emp.)

4.5/5

"Reveal an efficient eDiscovery tool"

What do you dislike about Reveal (Platform)?

The only dislike about Reveal is the speed and connection error while using MSA's Box.

A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great platform though slow speed and indexing issues can be frustrating."

What do you dislike about Reveal (Platform)?

In the backend, I've sometimes run into slow loading and indexing, where it can take hours before it errors out completely. It'd be great if the probl

5. Technical Issues

Users face frequent technical issues with Reveal, encountering bugs and slow support that hinder productivity.

See 5 mentions

See Related User Reviews

JM

Jonathan M.

Small-Business (50 or fewer emp.)

2.5/5

"Great Platform but Needs Work"

What do you dislike about Reveal (Platform)?

Our organization has experienced numerous issues and bugs that either go unresolved or we have to modify our workflows to accommodate. We have had iss

A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Powerful and Quick eDiscovery Platform"

What do you dislike about Reveal (Platform)?

Seeing as the platform is in active development, there are still bugs from time to time that can inhibit the use and full potential of the platform. C