Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Ipro Enterprise has leveled the playing field for our firm to compete with larger firms."
5/5
What do you like best about IPRO?

Security and ease of use/deployment are two of my favorite features. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

At times somewhat cumbersome processing oncertain datasets. Review collected by and hosted on G2.com.

Response from Beckie Schuerenberg of IPRO
Edit edit

Thanks so much for taking the time to review IPRO on G2. We are happy to hear that our solutions are not just helping you, but your clients as well!

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Amazing Support"
5/5
What do you like best about IPRO?

I like having a working relationship with my Case Manager, Josiah Dudley. Through our constant communication, he learns how my office operates and he can anticipate our needs and better serve us. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

I dislike when my Case Manager is not available and I have to communicate with a different Case Manager who does not operate with the same efficiency and knowledge. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Great Support"
4/5
What do you like best about IPRO?

I like that they respond quickly and always offer insight on how to fix issues Review collected by and hosted on G2.com.

What do you dislike about IPRO?

I have nothing so far that i dislike. Everything has been great Review collected by and hosted on G2.com.

TS
Thomas S.
Lit Support Mgr
Mid-Market (51-1000 emp.)
"Enterprise Review"
3/5
What do you like best about IPRO?

I like the simplicity of the Review Platform and the overall power of the processing tool. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

The Native Viewer within the Review platform is slow. In particular, the handling of large files and pdfs is slow and cumbersome. Review collected by and hosted on G2.com.

Response from Beckie Schuerenberg of IPRO
Edit edit

Hi Thomas. We are sorry to hear you are experiencing some challenges with Enterprise when it comes to large files. IPRO offers various options within our tools to help customers better utilize technology. We also offer services and training that might be able to help you resolve these challenges. Please reach out to your sales rep to see if there's a better option for you or contact your customer services rep who can offer more personalized help for your specific needs.

See how IPRO improved
JT
J T.
Director of eDiscovery
Small-Business (50 or fewer emp.)
"Current User at Small Firm"
3.5/5
What do you like best about IPRO?

Pricing is very good since can control the annual spend Review collected by and hosted on G2.com.

What do you dislike about IPRO?

System has many glitches with limited functionality at times in critical areas Review collected by and hosted on G2.com.

Response from Beckie Schuerenberg of IPRO
Edit edit

Hi Jessie. We are sad to hear you've been having some challenges with Enterprise. IPRO offers flexible options within our tools to help each customer better utilize the technology for their unique needs. We also offer services and training that might be able to help you resolve these issues. Please reach out to your sales rep to help decide which option works best for you, or contact your customer services rep so we can further assist you with your specific needs.

See how IPRO improved
Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Efficiency"
5/5
What do you like best about IPRO?

Simplified and easy to utilize the application. Efficient use of tools that make better use of users time . Quick upload time. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

None at this time. I don't know of anything that is missing. Review collected by and hosted on G2.com.

Response from Beckie Schuerenberg of IPRO
Edit edit

We are happy to hear that you that Enterprise is helping your firm make better use of your time with our fast data uploads!

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"eCapture by Ipro Review"
3.5/5
What do you like best about IPRO?

What I like best about eCapture by iPro is its ability to process hundreds of different file types. In the past we used outside vendors to process our e-discovery and were often told that multiple files couldn't be processed by their software. With eCapture we had far fewer file types that could not be processed. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

The one aspect of eCapture that I dislike is worker management. Often a worker would just go offline for no apparent reason, and we would have to restart the worker process before the worker would be able to process documents. The offline workers' issue slowed down the overall process and used up IT staff's time. Review collected by and hosted on G2.com.

VK
Vaibhav K.
eDiscovery Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One of the best ESI processing tool"
5/5
What do you like best about IPRO?

robust, scalable, multithreaded, easy to use. has wide variety of file handling. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

Ability to process data from messaging systems such as slack, SMS, tweets, Instagram posts, facebook posts and such. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"eCapture Ipro for tiffing"
4.5/5
What do you like best about IPRO?

I worked in bith phase tiffing as well as processing. Tiffing is awsome, the quality of page tiffed is far better then one I did on Lawprediscovery. About processing, this is very friedly tool. One can easily learn. Data processing is faster. Rules can be import if you already created one in first job Review collected by and hosted on G2.com.

What do you dislike about IPRO?

So far as compare to Law it is fast, but if compare with nuix, it is like 19, 20. Nuix is somehow little faster than eacapture in data ingestion and extraction. Review collected by and hosted on G2.com.

Rashdeep S.
RS
Rashdeep S.
eDiscovery Operations Manager
Small-Business (50 or fewer emp.)
"Ecapture is an amazing tool to work with. It is user friendly and easy to use."
5/5
What do you like best about IPRO?

It's is fast for processing and user friendly. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

I have observed that we can not apply filter on inprogress jobs queue and have to scroll to find the desired job.

If we can have filters on jobs queue that would be great. Review collected by and hosted on G2.com.