Jenna K.
JK
Jenna K.
Virtual Assistant
Small-Business (50 or fewer emp.)
"My go to platform for podcasting support"
5/5
What do you like best about Rev?

I love how easy it is to use! It's so simple to drag and drop my audio files (or videos!) and know a reliable transcript will be generated within minutes. I use it weekly for all of my podcast clients! I also use it when I need to generate a transcript of a meeting or brainstorm session. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I dislike how some of the AI generated summaries and reports actually make up quotes. It's still helpful to start to get the ideas flowing, but I always have to go back to the timestamp and actually see if that is what was said. As a podcast editor who is featuring clients quotes, it is important that this is accurate and it's weird to me that AI just makes it up or builds off of only part of what was said. Review collected by and hosted on G2.com.

JB
Jennifer B.
postdoctoral research associate (at a large research university)
Enterprise (> 1000 emp.)
"Surprised and delighted by the accuracy of the AI and the added features for quick insights"
5/5
What do you like best about Rev?

I most appreciate how accurate the AI-generated transcripts are, even for heavy accents. This is usually a place where dictation/transcription software struggles, but I have been surprised and delighted by Rev's ability to take (usually) fairly good "guesses" at what was said. This drastically reduces the amount of time needed to finish verifying the transcripts by hand, and has made it financially feasible to run about 3 times as many research studies per year as usual. It had become cost prohibitive to pay for transcription by real humans (even though Rev does offer some great deals there, with even higher accuracy) due to the sheer volume of recordings that I had. But, with the subscription model and how my data collection is spaced out, I have more than enough minutes to process all my research data and even use it for other things, like transcribing important meetings. Another feature I've really grown to appreciate are Rev's AI prompts, offering interview analyses and meeting summaries and things like that. It's super handy and not something I would normally seek out, but it can offer interesting insights sometimes that I appreciate. I also like how it's to sign up and adjust the subscription (month by month or by year). Some parts of the year I collect a lot of data that needs transcription, and other times I don't need it. For my institution, I also had to contact customer support at one point to opt-out of using the data for their AI model training (necessity of the nature of my work), and they responded in less than 24 hours AND fixed the problem on the first try, which was astonishing. I've also never had any issues with implementing Rev, since their online portal takes care of everything, and I haven't yet needed to integrate Rev with any other softwares, though colleagues have told me it's not a heavy lift. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The only downside of using Rev that I've run into so far is that sometimes their in-portal transcript correction interface doesn't always work smoothly. It's not as user-intuitive for me personally, as a fast typer, but I do appreciate that it's a built in feature. Normally I just download the Word doc of the transcript since it's so easy to do through the portal, and then make any corrections to transcripts there. Even so, it's nice to have the option to do so. Review collected by and hosted on G2.com.

Mohamed M.
MM
Mohamed M.
Student
Computer Software
Small-Business (50 or fewer emp.)
"Rev.com: Accurate and Fast Transcription"
4/5
What do you like best about Rev?

Rev.com has been an excellent tool for my transcription needs. The site is really easy to use and implement, and I’m genuinely impressed by how fast and accurate their service is. The AI transcription tool is impressive and saves me a lot of time when working on long recordings. I also appreciate how easy it is to edit the transcripts directly on the platform and the option to add timestamps and speaker labels. The interface is clean and intuitive, which makes the whole process smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I feel that the pricing could be more reasonable, particularly for longer recordings. Additionally, although the accuracy is generally good, it can drop when there is background noise, and it is not always 100% accurate, occasionally making mistakes. Review collected by and hosted on G2.com.

Jacob S.
JS
Jacob S.
Independent consultant
Mid-Market (51-1000 emp.)
"Low cost, High in features, Very useful"
4.5/5
What do you like best about Rev?

The Ai transcribe is accurate enough and fast. The API with zapier etc makes it easy to leverage in workflows and automations. And as for the tool itself it's intuitive, doesn't take any real tech savvy-ness to use. We use it every week for transcribing and sending the text of our podcasts to ChatGPT to write a summary article and post it automatically - super easy! I also bulk upload webinars etc to train GPT models and can get through 12 hours of content in one afternoon that way. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I've yet to come across anything negative. I'm probably underutilizing some of what we could be but have had no issues. Review collected by and hosted on G2.com.

Jacob S.
JS
Jacob S.
Digital Marketing Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Transcription with Seamless Integrations"
5/5
What do you like best about Rev?

I love Rev for its highly accurate transcription and cool AI evaluation features. The integrations make it really worth paying for as I can automate the use of the transcriptions, which enhances our workflow significantly. It's fast and user-friendly, and the initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Truly, nothing. It works and is reliable. Review collected by and hosted on G2.com.

MW
Marie W.
CEO
Small-Business (50 or fewer emp.)
"Effortless Calendar Sync, But Lacking Proactive Cost Guidance"
4/5
What do you like best about Rev?

I'm currently using the monthly plan, and I find it very simple to sync with my calendar, which allows it to automatically record. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The customer support and account management teams did not appear to recognize the opportunity to inform me about how much I was overpaying for ad hoc transcription services. It was only after I calculated the costs myself that I discovered there was a more cost-effective option available. Review collected by and hosted on G2.com.

Amanda W.
AW
Amanda W.
Attorney
Small-Business (50 or fewer emp.)
"Rev Saves Hours with Accurate Transcripts, Must have for every attorney!"
5/5
What do you like best about Rev?

Rev has substantially reduced my time in evaluating cases and preparing for trial. Being able to have time stamped videos in minutes that are accurate and not have to spend 3 hours doing it myself is a game changer. Also, the Insights are extremely helpful to summarize the case evidence for the client and just copy and paste to them. Every attorney NEEDS this!!! Review collected by and hosted on G2.com.

What do you dislike about Rev?

The only negative I have seen is that it has trouble reading handwritten medical records when using it for insights. Review collected by and hosted on G2.com.

Aaron O.
AO
Aaron O.
"Efficient and Reliable Transcription Tool"
5/5
What do you like best about Rev?

I like the extremely fast turnaround time, the accuracy of the transcription, and the summaries provided by Rev. Often, I get extremely long and complicated audio statements, and Rev will make a clean transcript and summarize the most salient points. The software is tremendously easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I have no dislikes. Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Graduate Research Associate
Mid-Market (51-1000 emp.)
"Professional and straightforward"
4.5/5
What do you like best about Rev?

I really appreciate the accuracy of the transcription, the option to live-edit while listening, and the ability to adjust playback speed. Also with competitive pricing Review collected by and hosted on G2.com.

What do you dislike about Rev?

I wouldn't change anything about Rev. It's a great tool! Review collected by and hosted on G2.com.

Kelly G.
KG
Kelly G.
Forensic Interview Specialist
"Efficient Interview Summarization Tool"
5/5
What do you like best about Rev?

I like how Rev summarizes interviews way faster than I can on my own and is mostly correct in putting stories together. The summary is mostly exactly what the child said, making their stories make sense. The initial setup was very easy, and that's a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The transcript is a little confusing to read. I wish it could identify the person by name. Review collected by and hosted on G2.com.