It is fantastic, I have not had an single issue with it, the system is easy to use, implementation was quick, customer support has been great, I use it daily, the number of features seem to increase daily, and the ease of integration is incredible! Review collected by and hosted on G2.com.

I have not had a ton of bad things with REV, there are a few of us in our department that use it, and when we all leave a meeting the bots remain, so we have to manually remove them. Review collected by and hosted on G2.com.

I tend to use the AI transcript service. First, it is really affordable. Second, it takes a lot of the labor out of the free kind of transcriptions that are running in parallel to whatever you're viewing online. Third, the AI transcripts are fast to arrive. I don't tend to need absolutely pristine transcripts--95% accuracy is my standard and Rev always exceeds that. Fourth, the summary function is a nice add on (it's free, though I wish it would download with the Word transcript). If you need a polished version, select the human review version. I did that once and it was worth it. Delivered before the deadline it set for itself. Fifth, the desktop interface (including invoices) is super handy. I find myself using Rev more and more. Review collected by and hosted on G2.com.

Not much to dislike. I like the AI summary function--and I realise it may still be beta--but I wish it would download with the transcript when I save it as a Word document. Review collected by and hosted on G2.com.

I first started using Rev in 2019 when I was a podcast producer for a B2B CRM company. We would record our podcasts via Zoom, render the audio file, then upload the file through Rev to generate a transcript. From there, we turned that transcript into a blog that was optimized with meta data, canonical URLs, everything possible to help our podcast episodes see the most traffic and time on site. It also helped us stay ADA compliant for the hearing impaired who could still following along with the content of the podcast. I still employ that particular use case till this day, but also, I use it to transcribe videos and webinars and turn the transcriptions into thought leadership pieces, short-form content, video descriptions, teaser copy, etc. Plus, the transcriptions always come back within a day, sometimes within the hour! I love Rev and refuse to use any other kind of transcription tool! Review collected by and hosted on G2.com.

To be honest, can't think of anything I don't like about it. Since I started using it, the UX has improved and it more streamlined. Review collected by and hosted on G2.com.

I have compared many different AI generated transcripts and captions, and Rev by far is the best and most accurate! One thing that really sets it apart from others is that it is incredibly easy to edit the AI generated transcripts to correct small mistakes and add non-verbals and create a 100% accurate transcript, which is required for the kinds of qualitative data analysis that I do. Rev enables you to watch the video, use key board short cuts to control play back, and correct the transcript in real time, or add additional information. This has saved me countless hours, and produced much higher quality and more usable transcripts. I also appreciate how the corrected transcipt file can be downloaded as a caption file. I can't recommend Rev highly enough. Review collected by and hosted on G2.com.

My only complaint is that sometimes Rev will roll out a user interface improvement that actually decreases the functionality. In general, these have been short-lived and they have improved it again back to its original functionaly. Review collected by and hosted on G2.com.

The speed and accuracy are impressive—most files are turned around faster than promised, and the text is highly accurate with minimal editing needed. The interface is clean and intuitive, so uploading files and receiving transcripts feels effortless. I also appreciate the option to choose between automated and human transcription depending on my budget and needs. Review collected by and hosted on G2.com.

Sometimes the automated transcription struggles with heavy accents or poor audio quality, which means I have to spend extra time editing. The pricing for human transcription, while fair for the quality, can add up quickly for longer projects. Review collected by and hosted on G2.com.

I've been using Rev for about 10 years. It's my go-to for quick, accurate transcriptions of meetings, interviews, and recorded notes. The automated transcription is good enough for 99% of my needs, but knowing human transcription is available is reassuring.

The new monthly programs are wonderful. I love simply having the service built into my tech stack overhead instead of having to track transcription fees by project. A couple of the AI tools I use can also do transcription, but Rev's ease of use and transcription quality make it more than worth the subscription cost.

It automatically creates a summary of each transcription, which is very helpful. Review collected by and hosted on G2.com.

I really like the ability to organize projects into folders, but it would be a lot more helpful if you could also have subfolders to organize parts of projects.

Also, the AI transcription works better if you set the context at the beginning of the meeting by saying each person's name. I never remember to do that - it would be nice if the project setup form included a box to add context - speaker names & roles, product names, specific jargon, etc. Being able to save this context for all the transcriptions in each project's folder would be great too.

But even though I often do a relatively poor job of giving the AI contextual info, it still transcribes very well with only a few minor updates required for specialized names or industry vocabulary.

It would be nice if clicking download would automatically download both the transcription and the summary. Review collected by and hosted on G2.com.

I’ve been using Rev for a while now, and it has completely exceeded my expectations. The app is incredibly easy to navigate, and the turnaround times are lightning fast—often faster than promised. Accuracy is spot-on, even with more complex or technical content, and the quality of the transcriptions is outstanding. I love that Rev also offers multiple services—transcription, captions, and translations—so it’s a one-stop shop for my needs.

In short, Rev saves me time, makes my work easier, and delivers top-notch results every single time. Highly recommend it to anyone looking for reliable and professional transcription services! Review collected by and hosted on G2.com.

There is nothing I can say that is negative! REV is a lifesaver! Review collected by and hosted on G2.com.

Despite the variety of options, the site is very intuitive to use. Review collected by and hosted on G2.com.

The "sharing" options. Once you change from "restricted" to whatever, you must click the "save" button and then copy the link. Many people that I've worked with in this app forget to click the "save" button. I think that it would be so much better just to change the options and have it automatically saved. Review collected by and hosted on G2.com.

I really value the quick turnaround time with Rev, as it takes less than five minutes to get the transcript back once a file is uploaded, which is amazing. Also, I find the pricing to be reasonable. The initial setup of Rev was very easy, making it convenient to start using right away. Review collected by and hosted on G2.com.

The transcripts often need some sort of cleaning up. Even when I select options to remove filler words, it doesn’t really do the best job at that. Review collected by and hosted on G2.com.

Rev's transcription is very accurate, more so than several other major transcription platforms that my business has also been using.

In big group meetings, Rev easily recognizes the distinct participants even when their speech overlaps, and separates and assigns the transcription accordingly. I'm also amazed at how it's highly adaptable to speakers with different (sometimes thick) accents, and does a very good job at accurately deciphering their spoken words. What's more, it works just as well if you upload the audio files.

Another impressive feature is Rev's AI meeting summary and the "Chat with AI about your transcript" function. The AI does a very good job at analyzing the transcripts, and summarizing concisely while accurately highlighting the key discussions points. I find it so useful when I need to review previous meetings, especially from weeks or even months ago - so I can just review the AI summary section or ask Rev's AI chat a few questions to glean the useful information, without having to read through the extensive transcriptions. And if I want to share the transcripts with my clients or other employees - I can export them in different file formats for email, or just click the "Share Transcript" button, which also allows me to set access privileges on a per-transcription file basis.

Also, I use all of the major online conferencing platforms for my business, and configuring Rev to integrate with everyone of them are simple and straightforward. Once setup, it'll just automatically joins any and all meetings in my calendar, without having me to intervene.

After using Rev for a few weeks, I've now canceled the the subscriptions for all other online transcription tools. Review collected by and hosted on G2.com.

The web interface is a bit "busy", more like an Admin Panel interface. Several of my employees find that to be a bit overwhelming. So while I appreciate the extensive features and functionality accessible through the platform's web interface, I do wish there's a more user-friendly type interface for just normal (i.e., non-power) users. Review collected by and hosted on G2.com.