The team at ReturnGo is amazing. Everyone that I have worked with from sales to support has been extremely knowledgeable, quick to respond to any need, and very helpful. Implementation went very smoothly and I felt fully supported throughout the process. The app is user friendly and the support folks have been very helpful setting up different rules for our various promotions. This platform has been a great addition to our website and makes processing refunds and exchanges very easy. Review collected by and hosted on G2.com.

I would like the ability to go into the platform and create a return for a customer where I could override any rule that we have in place so we could handle some one-off customer experience issues. Review collected by and hosted on G2.com.

The staff is attentive, knowledgable, courteous and is always very quick to resolve any issues expeditiously. The integration to shopify is seamless. As an administrator I frequently use this program and am very qualified to comment onits ease of use. Review collected by and hosted on G2.com.

There is nothing to dislike. The program is easy to use and ha s a number of intelligent features. Review collected by and hosted on G2.com.

The platform itself is super user friendly and easy to manouvre, especially for our wider team and those members who are not as tech friendly/savvy. The best part however, would be the team themselves!

From the beginning, Noa (who onboarded us) was great with communications, super friendly and so easygoing to work with. She was responsive and accommodating for what our business needed, and made it all work so that it accommodated our budget as well. The whole team continued to provide us support tech-wise throughout the onboarding process, which really provided a much smoother transition and onboarding period. Review collected by and hosted on G2.com.

So far, nothing! Everything has been so wonderful. Review collected by and hosted on G2.com.

Eyal and the team have been extremely helpful and quick to answer any questions I may have. Additionally, they are always looking for ways to improve and are always adding new features. Review collected by and hosted on G2.com.

It has been a seamless transition and I have been very happy using ReturnGo. Review collected by and hosted on G2.com.

The variety of different variable you can use to create your return policies, and the support team is absolutely incredible with helping out. Review collected by and hosted on G2.com.

There is nothing I dislike about ReturnGo Review collected by and hosted on G2.com.

What I most like about Return Go is the fexibility to use and create the rules. The API integration was easy and fast. We use everyday and we have no complains at all. When I need assistance, the customer support is really fast. Review collected by and hosted on G2.com.

Not to say now. We are currently happy with the system. Review collected by and hosted on G2.com.

In all honesty, the platform is awesome, but I have to say that the customer service we have received from in particular Noa & Junessa is so much more than could have been anticipated.

There is never a no, even if something cant be done, they will try and help to get it done.

The platform itself has saved uncountable man hours in our returns process, and has seen our own customer retention grow, as it is so simple to use for both customers and retailers Review collected by and hosted on G2.com.

There is no return integration with our WMS, however, I know they are working on this.

They are also working on a direct integration with Royal Mail to eliminate a third party having to be used. Review collected by and hosted on G2.com.

The return portal is reliable and easy to use for our customers. If we ever have any questions, their chatbot responds promptly and fixes our concern quickly. Review collected by and hosted on G2.com.

There is nothing we don't like. It works exactly how we want it to. Review collected by and hosted on G2.com.

We absolutely love RetrunGo! It makes returns seamless for our customers and has reduced the amount of time spent on returns by over 50%. I would highly recommend using ReturnGo as it's definitely the best returns app on the market. Review collected by and hosted on G2.com.

Nothing at this time! We have had great success with ReturnGO Review collected by and hosted on G2.com.

We started our initial account with ReturnGO for a flash sale because our previous returns service lacked the necessary features and was cost-prohibitive for one month of service. While ReturnGO was initially meant to be a temporary solution, we were so absolutely blown away by the outstanding level of service that we received from them that we switched our website over too!

With ReturnGO, we have:

-All the features we need and more

-Unmatch innovation

- ReturnGO devs have created personalized solutions for issues that have popped up for us!

-Outstanding care, quick service, and attention to detail.

-Access to 24-7 chat support is a great feature, and every person I've chatted with has been helpful, kind, and knowledgeable. Thank you Lian, Mike, Nikki, and more!

-Affordability

-Intuitive platform and reporting

One of the founders, Eyal, has even gone out of his way on multiple occasions to ensure our business needs are met! We are pleased with ReturnGO and highly recommend their services! Review collected by and hosted on G2.com.

We haven't had any issues with our services! Review collected by and hosted on G2.com.