--- title: ReturnGO Reviews meta_title: 'ReturnGO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 92 reviews by the users' company size, role or industry to find out how ReturnGO works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 92 scale: '5' date_modified: '2026-07-07' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ReturnGO Reviews **Vendor:** ReturnGO **Category:** [Returns Management Software](https://www.g2.com/categories/returns-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 92 ## About ReturnGO ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy. ## ReturnGO Pros & Cons **What users like:** - Users find ReturnGO's interface **extremely user-friendly** , streamlining the return process and enhancing customer support efficiency. (7 reviews) - Users praise the **exceptional customer support** of ReturnGO, highlighting their quick responses and helpful assistance. (6 reviews) - Users appreciate the **easy-to-use interface** of ReturnGO, enhancing customer experience and simplifying return management. (5 reviews) - Users appreciate the **streamlined returns management** of ReturnGO, enhancing efficiency and simplifying their return processes. (5 reviews) - Users value the **customization options** of ReturnGO, enhancing brand alignment and improving the overall returns experience. (4 reviews) - Users appreciate the **exceptional customer support** of ReturnGO, enhancing their return management experience significantly. (3 reviews) - Chat Support (2 reviews) - Users highlight the **exceptional features** of ReturnGO, praising its innovative solutions and excellent customer service. (2 reviews) - Functionality (2 reviews) - Users commend ReturnGO for its **outstanding service and support** , particularly valuing the 24/7 assistance and personalized solutions. (2 reviews) **What users dislike:** - Users experience **reporting delays** with ReturnGO, as support fails to acknowledge significant Shopify integration issues. (1 reviews) - Users find the **difficult setup** of ReturnGO confusing, which can lead to frustrations during the initial configuration. (1 reviews) - Users are frustrated by **inadequate reporting** that skews net sales figures and lack of support acknowledgment. (1 reviews) - Users face **limited features** with ReturnGO, particularly regarding accurate reporting and inadequate support acknowledgment. (1 reviews) - Users experience **limited options** with ReturnGO as support fails to acknowledge key reporting issues, complicating usability. (1 reviews) - Long Waiting Time (1 reviews) - Users express concerns over **poor customer support** , often facing delays and unacknowledged issues during the resolution process. (1 reviews) - Poor Reporting (1 reviews) - Users find the **usability poor** initially, struggling to locate settings and navigate the interface smoothly. (1 reviews) - Return Issues (1 reviews) ## ReturnGO Reviews ### 1. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** William W. | Brand Experience designer/ co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about ReturnGO?** high functionality white a lot of different variables. **What do you dislike about ReturnGO?** Sometimes the calculation of payback balance for customers is not correct. **What problems is ReturnGO solving and how is that benefiting you?** intergration white postnord via Shipmondo ### 2. Tried many return apps-- ReturnGO is by far the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Tehila B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ReturnGO?** Customer service is amazing-- the team set up many calls to go through every question/concern we had and were extremely knowledgeable and helpful. The app is also very user-friendly and easy to navigate. We have tried many return apps, but none offered us the features that ReturnGO offered, especially at their competitive pricing. There are so many specific features/conditions you can add to customize it to your company's return policy. **What do you dislike about ReturnGO?** There are no downsides to using ReturnGO; so far, we have been extremely satisfied! The migration from our previous app to ReturnGO was seamless and fast. **What problems is ReturnGO solving and how is that benefiting you?** The app we previously used did not have good customer service, which we could contact anytime-- with ReturnGO, they are always available to assist us. We also got more features that allows us to enforce our return policy properly (for example, we can now set the return condition to be based on the order's delivery date, something we could not do before.) ### 3. Best product within its category at this price point **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about ReturnGO?** Easy returns rule setting based on customer location or tags, easy intergration with shipping partners and aggregators, solid API documentation, helpful customer service. **What do you dislike about ReturnGO?** Unable to auto close RMAs on lower level plans. **What problems is ReturnGO solving and how is that benefiting you?** Making lodging and return and generating a label easy for our customers, and making it easy for our team to track and process returns internally. ### 4. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about ReturnGO?** Very responsive customer service that is very knowledgeable and quick to address any issues or concerns. **What do you dislike about ReturnGO?** The analytics can be a little confusing and need better clarification. **What problems is ReturnGO solving and how is that benefiting you?** Easy integration to Shopify with many features that are always being developed further. ### 5. Amazing value and support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about ReturnGO?** Has every setting imaginable + an incredible support team who is available at a moment's notice if you get stuck. The customer portal is super easy to use and saves us a lot of back-and-forth on email. **What do you dislike about ReturnGO?** Sometimes it's hard to find where specific settings are but just takes some getting used to. **What problems is ReturnGO solving and how is that benefiting you?** Automates almost the entire returns process for our customers, saving time for everyone. ### 6. Highly customizable returns platform with excellent service and tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about ReturnGO?** Provides a very customizable platform and portal with the ability to set easy or complex rules, policies, resolutions and return methods. The support team is very well-versed with the platform and is able to keenly understand your business goals to provide solutions. The integrations are easy to set up and you can tell that they're constantly looking to upgrade their platform features to meet the needs of e-commerce clients for the future. **What do you dislike about ReturnGO?** With the power to customize comes a slight learning curve. However, the support team is extremely quick to respond and provides detailed solutions in minutes, not days. So you'll be up and running in a matter of hours or days instead of weeks. **What problems is ReturnGO solving and how is that benefiting you?** Easy of return process and policy management, obtain feedback from customers on why they return, manage warranty exchanges, simplify tracking and validating to issue refunds, management of multiple geographies and return destinations, affordable pricing per return, white labelled portals with an easy UI. ### 7. Great portal, very responsive and reactive team **Rating:** 5.0/5.0 stars **Reviewed by:** Julien B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about ReturnGO?** Being able to plug in any carriers or solutions to a return portal. Love the return data to help us identify return reasons at product level **What do you dislike about ReturnGO?** Missing a few native carrier integrations to help us with EU customers to ship back to the UK **What problems is ReturnGO solving and how is that benefiting you?** Enabling us to have multiple partners plugged in one platform, Royal Mail for the UK, DHL for the US, ReBound for EU, etc ### 8. Straightforward Returns Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ReturnGO?** ReturnGO is a very straighforward platform that offers services for multiple returns needs. It has simplified our return process and allows us to focus on the improtant things in our business. **What do you dislike about ReturnGO?** The initial set-up can be a little confusing with all the settings but they have an amazing team that can walk you through it all pretty quickly! **What problems is ReturnGO solving and how is that benefiting you?** ReturnGO is allowing us to implement our customized returns settings for our company which allows us to automate most of the returns process. ### 9. Excellent Return App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about ReturnGO?** The software is built in to faciliate exchanges rather than refunds! **What do you dislike about ReturnGO?** Pretty eassy to use / setup - with great online support. **What problems is ReturnGO solving and how is that benefiting you?** Faciliating returns and exchanges ### 10. Friendly and Always Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Julia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about ReturnGO?** The customer service is wonderful! Whenever I need help the chat bubble and Noa are always there to help and they help in a very timely manner. **What do you dislike about ReturnGO?** There have been some kinks to work out that I wasn't expecting to have to work out, but again the customer support has been very helpful in getting this sorted for me. **What problems is ReturnGO solving and how is that benefiting you?** Gettin customers to choose other items in our store or store credit rather than a refund ### 11. Best boutique return platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas O. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about ReturnGO?** ReturnGo is able to draw order number from multiple shopify stores in one return platform. The personal guidance, customization and user interface is excellent. Junessa, Eyal, Jonathan and the wonderful Noa have been very patient and helpful. **What do you dislike about ReturnGO?** It's not the most affordable platform, but it's worth every penny. **What problems is ReturnGO solving and how is that benefiting you?** We are able to connect multiple shopify stores, we have an embedded return flow in our website and we're able to refund in store credit now. We can use our own carrier for all the returns. ### 12. ReturnGo is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ReturnGO?** I love how simple the system works. The portal works great for our clients. **What do you dislike about ReturnGO?** Just like any app, the bugs and the resolution time. **What problems is ReturnGO solving and how is that benefiting you?** Turning returns into exchanges on the portal. ### 13. Easy on boarding with clear communication **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about ReturnGO?** Easy of use, great support team especially with chat functionality **What do you dislike about ReturnGO?** Nothing so far, could have a better integration system **What problems is ReturnGO solving and how is that benefiting you?** Return go helps us minimise time for customers needing returns ### 14. Excellent company and excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** איתמר . | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about ReturnGO?** The system is simple and easy to operate, in addition, it has improved and refined many things in the whole subject of returns. Highly recommended. **What do you dislike about ReturnGO?** that they don't have Hebrew support. itamar **What problems is ReturnGO solving and how is that benefiting you?** Saves me time and more effective communication with customers ### 15. ReturnGo integration with Shopify works great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about ReturnGO?** I like the Shopify integration, as well as they are compatible with ERP software such as AIMS360. **What do you dislike about ReturnGO?** The user interface could be a bit more user firendly. **What problems is ReturnGO solving and how is that benefiting you?** Automating our return processes so that customers could seamlessly initiate their returns through our portal. ### 16. Great experience. Excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about ReturnGO?** I liked that the person helping me was very knowledgeable and personal. I could understand him very well and it made me have a good experience. **What do you dislike about ReturnGO?** There is nothing to dislike so far everything has been positive. **What problems is ReturnGO solving and how is that benefiting you?** It's automating my return process and making things more streamline for me and my customers. ### 17. Smooth & Easy Transition from Previous Return Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about ReturnGO?** Our Representative, Noa was very responsive and helpful with all of our questions through the onboarding and beyond. ReturnGo was scalable to our needs and the cost/month reflected that. The chat feature on the dashboard has assisted us quickly and easily when changing or adding different features and we are excited to grow with ReturnGo and add more and more features that suit are needs as our business grows. **What do you dislike about ReturnGO?** Nothing quite yet. If I had to say something. It would be nice when creating things if they automatically were activated instead of having to click on the activation tab and that changes were automatically saved. **What problems is ReturnGO solving and how is that benefiting you?** ReturnGo is our Returns platform for our online customers. ### 18. Best tech investment **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about ReturnGO?** Development roadmap base don customer needs 24-7 LIVE chat suppot Owners, directors easily accessible Agile solution to each company's bespoke needs Easy to use **What do you dislike about ReturnGO?** I genuinely cannot comment on anything negative. **What problems is ReturnGO solving and how is that benefiting you?** Creating a user friendly return portal for customers to request returns Easy to implement return conditions saving time for our CS Automating return journey, improving speed of customer returns, refunds Integrates into our various systems ### 19. Great platform to manage returns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about ReturnGO?** Support from Noa and Mike was great, they really helped us setup our portal very quickly and easily. As far as I know, this is the only platform that allows returns, cancellations & warranty exchanges at the same time. **What do you dislike about ReturnGO?** setup for cancellations was a bit tricky. **What problems is ReturnGO solving and how is that benefiting you?** To have clear workflows and data related to returns. ### 20. Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Adriana D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2023 **What do you like best about ReturnGO?** ReturnGo has helped us decreasing the time the team spends on managing the returns. The support team is always there to happily help. **What do you dislike about ReturnGO?** It is slow at some points of the portal and the dashboard. **What problems is ReturnGO solving and how is that benefiting you?** Having control of all the returns and exchanges and managing them from one place. **Official Response from David Miles:** > Hi Adriana, Thank you for your feedback regarding ReturnGO. Regarding the slowness issue you mentioned, there was indeed a problem caused by the addition of over 200 rules (which is quite impressive!). However, our technical team promptly resolved it. We value your feedback and are committed to accommodating as many use cases as possible for our merchants. ### 21. Mike was very helpful and very patient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about ReturnGO?** Mike is wonderful after a history of back-and-forth emails and meetings. He was able to help me set up what we needed. He was very patient and very knowledgeable. I can't do it without his help. Kudos to him! **What do you dislike about ReturnGO?** More improvements on the instructions like adding video tutorials so we can easily follow and understand them. **What problems is ReturnGO solving and how is that benefiting you?** Return and Exchange process ### 22. ReturnGO is a great returns solution and a great value **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about ReturnGO?** ReturnGO's staff and customer service are amiable and helpful. The software is simple to configure and use. We have had very few issues arise from our customers using the return portal. It runs very smoothly and is more cost-effective than our previous returns solution. **What do you dislike about ReturnGO?** We have not had any major problems when using ReturnGO. **What problems is ReturnGO solving and how is that benefiting you?** We provide free domestic returns and exchanges for our customers, and ReturnGO facilitates this process across our client list. We have seen fewer customer service tickets using ReturnGO than our previous returns solution. ### 23. Very robust return management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2023 **What do you like best about ReturnGO?** The system automations and system flexibility. It has reduced our manual work to a small fraction of what it was before and enabled us to move nearly the enture return support team to general customer care. The system let's us have the return policies in place that we want to support the business. **What do you dislike about ReturnGO?** Not self service, and a lot of flexibility can be confusing. We typically reach out to our customer success manager to make changes. They are very responsive, however we would like to be more comfortable editing policies by ourselves. **What problems is ReturnGO solving and how is that benefiting you?** Returngo has solved our nightmare of return management. They've helped us automate nearly every piece of the return process, and made our business better. Several of their features have been game changers from a customer experience perspective, and saved us a lot of money by significantly reducing our return logistics expenses. ### 24. Easy and intuitive portal and great data insights **Rating:** 4.5/5.0 stars **Reviewed by:** Martin L. | Head of E-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about ReturnGO?** It's now easier for us to look into the return data and improve the customer experiance due to the return reasons ReturnGo provides us **What do you dislike about ReturnGO?** They should be more integrated with PIM and CRM systems due to the attributes and properties that can be sent over. **What problems is ReturnGO solving and how is that benefiting you?** It's easier for our customers to return or exchange our products without the need of customer support ### 25. Very easy onboarding at an affordable price! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ReturnGO?** ANy questions i have the customer service team has been able to help me within the same day! They also helped a lot with pricing to get away from our old returns platform which was a nightmare! **What do you dislike about ReturnGO?** Some customizations are not completely finished but they are working on them so there will soon be no drawbacks in my opinion! I also wish they did live tracking with ship station so we didn't have to get a shippo account but that's no big deal! **What problems is ReturnGO solving and how is that benefiting you?** Self-submitting returns and exchanges for our customers on an interface we can easily navigate! ### 26. Very easy transition. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about ReturnGO?** ReturnGo is very easy to set up and use. I really like the ability to segment different return policies based on both items and customers. It help to create a better experience for all of our customers. **What do you dislike about ReturnGO?** Some of the gift card-related use cases are a little clunky and could be improved for the sake of cleaner accounting. **What problems is ReturnGO solving and how is that benefiting you?** It assists customers with self-service of returning or exchanging products. ### 27. ReturnGO solves us big problems in return & exchange eCommerce process **Rating:** 5.0/5.0 stars **Reviewed by:** Shmulik K. | Vice President Of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about ReturnGO?** The product has some amazing features. It's a full-package solution to return & exchange. In short term, we notice a reduced refund rate. The team is great, and our cooperation is excellent. **What do you dislike about ReturnGO?** The team handled almost every issue that we had about the products. Also, some long-term requests were listed in the future development program. So far, we are delighted. **What problems is ReturnGO solving and how is that benefiting you?** Reducing refund rates Setting return policy rules Easy exchange process End-to-end automation Return analytics ### 28. Outstanding customer service from Junessa Olid. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about ReturnGO?** The ease of having an actual live representative help with troubleshooting and set-up. **What do you dislike about ReturnGO?** NOthing yet, I've had minimal returns, but so far so good. **What problems is ReturnGO solving and how is that benefiting you?** user friendly self service returns for customers ### 29. The Best Shopify Return App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about ReturnGO?** Customer Service! We have a very complex business model that they were easily able to solve for! **What do you dislike about ReturnGO?** Nothing so far! It's been seamless from day 1 **What problems is ReturnGO solving and how is that benefiting you?** Allow customers to receive a shipping return label online ### 30. ReturnGo has been a valued partner for our returns and exchanges. **Rating:** 4.5/5.0 stars **Reviewed by:** Brad M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about ReturnGO?** ReturnGo has streamlined our returns and exchange process making it very easy for our customers to use. Excellent response time troubleshooting has been critical to our operations. **What do you dislike about ReturnGO?** We wouldn't call it a dislike, but additional reporting would be beneficial. **What problems is ReturnGO solving and how is that benefiting you?** Returns and Exchanges ### 31. Absolutely flawless app **Rating:** 5.0/5.0 stars **Reviewed by:** Aniket P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about ReturnGO?** We have been using Returngo for the past 2 years nearly since their inception & to our surprise, the product has grown extensively over the years & the team is ever improvising it. Further more, their customer support is above and beyond, helps you with every single minor to major concern you may have. Highly recommended app. **What do you dislike about ReturnGO?** Nothing as of now. Whatever concern we raise, the team is proactive enough to develop it. **What problems is ReturnGO solving and how is that benefiting you?** All the return and exchange related problems. ### 32. AMAZING APP AND TEAM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ReturnGO?** Saves a lot of time (and money) for the team **What do you dislike about ReturnGO?** The UI/UX of the backend is a bit hard to nevigate **What problems is ReturnGO solving and how is that benefiting you?** The system saves us direct communication with the customers and allows us to see their return/exchange requests simply and allows us to handle these requests quickly and efficiently ### 33. Excellent App! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about ReturnGO?** Exccelent APP, Best customer service !!! **What do you dislike about ReturnGO?** The app is a bit difficult to understand at first and not very friendly (But the support team answers very quickly) **What problems is ReturnGO solving and how is that benefiting you?** it makes the whole return and exchange opperation to be the easiest thing ### 34. An intuitive and easy-to-use application **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about ReturnGO?** A very intuitive and easy-to-use application. It consolidates customer inquiries, links to their orders, and provides the option for response and assistance in the same place. **What do you dislike about ReturnGO?** Some clients get confused with the options given to them. Sometimes a clear explanation for the reason for the inquiry is not provided. **What problems is ReturnGO solving and how is that benefiting you?** The application greatly simplifies the management of returns and exchanges, allowing for simpler and more efficient work. ### 35. Easy to use and great integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about ReturnGO?** Being able to see number of parcels on their way back to us as well as what we have not yet resolved **What do you dislike about ReturnGO?** Not being able to easily re-design/customize the automated emails. **What problems is ReturnGO solving and how is that benefiting you?** Automating label creation for customers and tracking number of returned parcels. Return data insights are also useful ### 36. The app is efficient and has a very good customer support. I'd definitely recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Colombe G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about ReturnGO?** Chat availability and time-saving returns. I would like to thank NOA for its involvement **What do you dislike about ReturnGO?** The application takes a little time to set up **What problems is ReturnGO solving and how is that benefiting you?** Direct online returns, automated refunds and information on the origin of returns ### 37. Returngo is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about ReturnGO?** We love how easy it is for our customers to use this platform. It creates fewer support tickets for us. Also, it helps us reduce the return rates and change some of them from refund to exchange. **What do you dislike about ReturnGO?** The only dislike that comes to mind is some new features we would love to see added, and it takes time to develop. **What problems is ReturnGO solving and how is that benefiting you?** It allows us to manage and improve our post-purchase experience. ### 38. Incredible product , even more incredible team behind it. **Rating:** 5.0/5.0 stars **Reviewed by:** Assaf N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about ReturnGO?** Gives us full control over the reverse logistics of our opeations. Which is one of the most serious pain points the e-commerce industry is facing. **What do you dislike about ReturnGO?** Some customer address issues which gets some RMA's stuck. If the addres was valid for sending the package - it should be valid for return as well. **What problems is ReturnGO solving and how is that benefiting you?** Reverse logistics - were a fashion brand and returns are a big part of our operations. ### 39. Outdoor store **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2023 **What do you like best about ReturnGO?** Super easy and effective UI with affordable prices **What do you dislike about ReturnGO?** Best return management platform I have worked with! **What problems is ReturnGO solving and how is that benefiting you?** Multi location returns and returns management ### 40. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Julio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about ReturnGO?** Their flexibility on the return rules and they customer service **What do you dislike about ReturnGO?** There are some integrations missing (GLS, EZI, ETC) **What problems is ReturnGO solving and how is that benefiting you?** Managing our returns in a efficient way ### 41. Excellent service from start to finish **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ReturnGO?** The staff were excellent. Easy portal to use with a great customer experience. **What do you dislike about ReturnGO?** Nothing! All works well with no issues,. **What problems is ReturnGO solving and how is that benefiting you?** Returns, exchanges and refunds. ### 42. 10/10 support **Rating:** 4.0/5.0 stars **Reviewed by:** Shannon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about ReturnGO?** Onboarding was simple and the team has been so supportive with any questions big or small. Love they they have a full roadmap for future improvements too **What do you dislike about ReturnGO?** Some missing features but the right business processes can easily solve that **What problems is ReturnGO solving and how is that benefiting you?** Automating returns processing cutting down in wait time for customers and more efficient for staff - [View ReturnGO pricing details and edition comparison](https://www.g2.com/products/returngo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A30%3A13+-0500&secure%5Bsession_id%5D=1894fffc-130d-4b5f-b367-9d88625b365e&secure%5Btoken%5D=d2518e874fc3046aefe82ab6f3d7ca37b84d6fc062dd127e3d191f68f5ff2789&format=llm_user) ## ReturnGO Integrations - [EasyPost](https://www.g2.com/products/easypost/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## ReturnGO Features **Labels** - Label Printing - Return labels - Bar codes **Integrations** - E-Commerce - WMS - Accounting - OMS **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Tracking** - Shipping - Inventory **Carrier and rate management** - Quick rate comparison - Vendor availability **Transactions** - Exchange - Approvals - Refund - Credit **Reports** - Shipment reports ## Top ReturnGO Alternatives - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (578 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (266 reviews)