[ Retreaver Reviews ](https://www.g2.com/products/retreaver/reviews) [ Retreaver Reviews ](https://www.g2.com/products/retreaver/reviews) # Retreaver Features ##### ## Phone Number Management (3) Local Phone Numbers Generate phone numbers native to a target location Toll-Free Numbers Create toll free numbers for tracking purposes Port Existing Numbers Transfer existing numbers into the call tracking system Show More ##### ## Tracking (6) Visitor & Keyword Tracking Record which campaigns and landing pages are converting into phone calls Dynamic Number Insertion Assign a unique tracking number to each visitor Multi-Channel Call Attribution Decipher which marketing channels are converting and most effective Activity Tracking Track and document all activities across devices, networks, and other systems Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads ROI Tracking Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Show More ##### ## Call Routing (4) IVR Direct a phone call without the need for a human representative, but instead a voice responder Call Scheduling Route calls based on the time of the day to reach the proper representative Geo-Routing Route calls based on location to reach the proper representative Call Routing Sends voice calls to a specific queue based on predetermined criteria Show More ##### ## Analytics (5) Call Data Provide the representative with caller data upon receiving a phone call Call Recording Offer the ability to capture and replay a conversation for further information Advanced Reporting Prepare detailed reports regarding call data by source, keyword, or landing page Conversation Intelligence Uses machine learning to analyze conversations and optimize call performance Real-Time Reporting Active reporting of data and metrics Show More ##### ## Administration (3) Martech Integrations Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels Privacy, Security, and Compliance Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took Show More ##### ## Agentic AI - Inbound Call Tracking (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Show More ##### ## Additional Functionality (36) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Automatic Call Distribution Distribute/route/connect calls Lead Capture Automatically identify and save contact information of potential customers Real-Time Analytics Analyze and gain insights into data in real-time API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Call List Management Manage and track all past and future calls. Real-Time Monitoring Active monitoring of systems, applications, or networks Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Voice Mail Computer-based system that allows users to send and receive voice messages Call Scoring Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. Call Whispering Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Data Import/Export Import and export data to and from software applications Generative AI Use AI to generate content in the form of text, images, videos, etc. Multi-Campaign Manage multiple campaigns in one system Call Tracking Metrics Measure campaign influence through collection of keyword tracking and revenue sources Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Lead Generation Manage the process of attracting and converting business prospects into leads AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Call Transcription Voice conversion to text Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Predictive Dialer System calls multiple numbers at once and connects the agent to the first number that answers Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Customizable Reports Alter the layout and content of reports Contact Management Manage, organize, and store contact information Caller ID Identify the number and contact information of a caller before answering the phone Auto-Dialer System that automatically dials calls Call Disposition Track and report on call outcomes Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Call Scripting Provide agents with a typical response for common call subject matter Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Call Transfer Transfers live calls to other agents Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Show More ## Top-Rated Alternatives [ ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![Ringba](https://images.g2crowd.com/uploads/product/hd_favicon/14bd0b315f34fad85ef32ce24d421d0f/ringba.svg "Ringba") Ringba 4.9/5(158) ](https://www.g2.com/products/ringba/reviews) [ ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ View All Alternatives ](https://www.g2.com/products/retreaver/competitors/alternatives) Retreaver Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7b4fe6ad0853680a9a589939fe9ea640/ringba.png "Product Avatar Image") Ringba 4.9/5(158) [ Compare Now ](https://www.g2.com/compare/retreaver-vs-ringba) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e90f804c2657749825f68807ea7c193/callrail.png "Product Avatar Image") CallRail 4.5/5(1,835) [ Compare Now ](https://www.g2.com/compare/callrail-vs-retreaver) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67a0c56efc52b62414d9237d57d7f52a/invoca.png "Product Avatar Image") Invoca 4.5/5(967) [ Compare Now ](https://www.g2.com/compare/invoca-vs-retreaver) ##### Categories on G2 [ Inbound Call Tracking ](https://www.g2.com/categories/inbound-call-tracking) ##### Explore More [ Which hardware monitoring program has the cleanest interface and easiest setup for someone who is not particularly technical but still wants to keep an eye on system health? 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