--- title: Retorio Reviews meta\_title: 'Retorio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Retorio works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Retorio Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **responsive customer support** of Retorio, noting the team's approachability and dedication to users' needs. [(4 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294878&qs=pros-and-cons#reviews) Users value the **AI integration** in Retorio, enhancing professional training and improving preparation for customer interactions. [(2 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2255733&qs=pros-and-cons#reviews) Users value the **effective coaching capabilities** of Retorio, enhancing team performance through detailed insights and AI support. [(2 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2255741&qs=pros-and-cons#reviews) Users appreciate the **flexibility and scalability** of Retorio, allowing for tailored solutions that meet their evolving needs. [(2 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294932&qs=pros-and-cons#reviews) Users praise the **ease of use** of Retorio, enabling quick onboarding and immediate application without extensive training. [(2 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294905&qs=pros-and-cons#reviews) Users experience occasional **slow performance** , including delays in session publishing and avatar responsiveness, which can hinder usability. [(2 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294854&qs=pros-and-cons#reviews) Users experience **completion delays** that hinder seamless operation, such as lag in publishing sessions and avatar responses. [(1 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328525&qs=pros-and-cons#reviews) Users find Retorio's **limitation in technical filters** frustrating compared to other talent management tools available. [(1 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2200533&qs=pros-and-cons#reviews) Users find that **onboarding issues** may require additional guidance to maximize the use of Retorio's features. [(1 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328568&qs=pros-and-cons#reviews) Users experience **slow loading** times, making operation challenging with noticeable delays in session publishing and avatar responses. [(1 mentions)](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328641&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Retorio ##### 1. Customer Support Users commend the **responsive customer support** of Retorio, noting the team's approachability and dedication to users' needs. [ See 4 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294878&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" What do you like about Retorio? The advance capabilities and continuing development for professional trainings facilitated with AI interactive functions. I also appreciate the great ![Jelena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena C.") JC Jelena C. Small-Business (50 or fewer emp.) 5.0/5 "A Game-Changer for Training and Coaching" What do you like about Retorio? We’ve been using Retorio in our projects for some time now, and it continues to impress us. What stands out most is the ease of use and the incred ##### 2. AI Integration Users value the **AI integration** in Retorio, enhancing professional training and improving preparation for customer interactions. [ See 2 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2255733&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" What do you like about Retorio? The advance capabilities and continuing development for professional trainings facilitated with AI interactive functions. I also appreciate the great SN Sachin n. Enterprise (\> 1000 emp.) 5.0/5 "Great Experience" What do you like about Retorio? Retorio gives the upper hand to the advisors to get a handson of the calls with customers before they go out live on calls. Its completely AI enabled ##### 3. Coaching Users value the **effective coaching capabilities** of Retorio, enhancing team performance through detailed insights and AI support. [ See 2 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2255741&qs=pros-and-cons#reviews) See Related User Reviews ![Jelena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena C.") JC Jelena C. Small-Business (50 or fewer emp.) 5.0/5 "A Game-Changer for Training and Coaching" What do you like about Retorio? We’ve been using Retorio in our projects for some time now, and it continues to impress us. What stands out most is the ease of use and the incred SN Sachin n. Enterprise (\> 1000 emp.) 5.0/5 "Great Experience" What do you like about Retorio? Retorio gives the upper hand to the advisors to get a handson of the calls with customers before they go out live on calls. Its completely AI enabled ##### 4. Customization Users appreciate the **flexibility and scalability** of Retorio, allowing for tailored solutions that meet their evolving needs. [ See 2 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294932&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas M.") TM Thomas M. Small-Business (50 or fewer emp.) 5.0/5 "Retorio is fast, easy, and delivers analytics that really help." What do you like about Retorio? We've worked with many tools before, but Retorio really surprised us. Onboarding was super fast, and we were able to get started right away. The softw ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Perfect for everybody who wants to develop!" What do you like about Retorio? The way and felxibility of building and generating courses and programs The rebuild opportunity of the different customer types So many features to ##### 5. Ease of Use Users praise the **ease of use** of Retorio, enabling quick onboarding and immediate application without extensive training. [ See 2 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294905&qs=pros-and-cons#reviews) See Related User Reviews ![Jelena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena C.") JC Jelena C. Small-Business (50 or fewer emp.) 5.0/5 "A Game-Changer for Training and Coaching" What do you like about Retorio? We’ve been using Retorio in our projects for some time now, and it continues to impress us. What stands out most is the ease of use and the incred ![Thomas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas M.") TM Thomas M. Small-Business (50 or fewer emp.) 5.0/5 "Retorio is fast, easy, and delivers analytics that really help." What do you like about Retorio? We've worked with many tools before, but Retorio really surprised us. Onboarding was super fast, and we were able to get started right away. The softw ### 5 Cons or Disadvantages of Retorio ##### 1. Slow Performance Users experience occasional **slow performance** , including delays in session publishing and avatar responsiveness, which can hinder usability. [ See 2 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2294854&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" What do you dislike about Retorio? The occasional delay of the system that makes it sometimes challenging to operate. For example, the lag of publishing developed sessions, and sometime ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Perfect for everybody who wants to develop!" What do you dislike about Retorio? In the past the personas were a litte slow with the response, but with frequent decvelopment this was solved very quickly. ##### 2. Completion Delays Users experience **completion delays** that hinder seamless operation, such as lag in publishing sessions and avatar responses. [ See 1 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328525&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" What do you dislike about Retorio? The occasional delay of the system that makes it sometimes challenging to operate. For example, the lag of publishing developed sessions, and sometime ##### 3. Limitation Issues Users find Retorio's **limitation in technical filters** frustrating compared to other talent management tools available. [ See 1 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2200533&qs=pros-and-cons#reviews) See Related User Reviews ![Nitin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin G.") NG Nitin G. Small-Business (50 or fewer emp.) 4.5/5 "Behavioral AI and Video analysis Platform" What do you dislike about Retorio? Less technical filters instead of other talent management tools. ##### 4. Onboarding Issues Users find that **onboarding issues** may require additional guidance to maximize the use of Retorio's features. [ See 1 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328568&qs=pros-and-cons#reviews) See Related User Reviews ![Jelena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena C.") JC Jelena C. Small-Business (50 or fewer emp.) 5.0/5 "A Game-Changer for Training and Coaching" What do you dislike about Retorio? While onboarding is fast, some first-time users might still need guidance to fully leverage all the powerful features. ##### 5. Slow Loading Users experience **slow loading** times, making operation challenging with noticeable delays in session publishing and avatar responses. [ See 1 mentions ](https://www.g2.com/products/retorio/reviews?filters%5Bsentiment_snippet%5D=2328641&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" What do you dislike about Retorio? The occasional delay of the system that makes it sometimes challenging to operate. For example, the lag of publishing developed sessions, and sometime ## Top-Rated Alternatives [ ![Mindtickle](https://images.g2crowd.com/uploads/product/hd_favicon/edee72a4ca65752dee7523708ed17eee/mindtickle.svg "Mindtickle") Mindtickle 4.7/5(2,400) ](https://www.g2.com/products/mindtickle/reviews) [ ![Showpad](https://images.g2crowd.com/uploads/product/hd_favicon/8461dd2ed3f58c801ff9fda39063523e/showpad.svg "Showpad") Showpad 4.6/5(1,909) ](https://www.g2.com/products/showpad/reviews) [ ![Seismic Enablement Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/ed986be4caf286c41712882d89b63766/seismic-enablement-cloud.svg "Seismic Enablement Cloud") Seismic Enablement Cloud 4.6/5(1,804) ](https://www.g2.com/products/seismic-enablement-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/retorio/competitors/alternatives) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 9/18/2025 "AI Training Platform - Valuable Addition to Traditional Training Formats" 5/5 What do you like best about Retorio? For us, the quick, simple, and straightforward creation and implementation of training scenarios is one of the greatest added values. Due to the now very realistic representation of the avatars, one comes very close to a real online conversation. Typical situations, e.g., from sales and leadership, are simulated very realistically. The diverse configuration options in the system allow us to create and differentiate scenarios tailored to our company. The software is developing very quickly. The operation is really simple. Data protection is excellently implemented (DSGV/EU-AI Act). The team at Retorio is very committed, fast, and uncomplicated. Review collected by and hosted on G2.com. What do you dislike about Retorio? At the moment, there is actually nothing that I am missing from the application. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? Onboarding of new employees, training for conversations in sales or leadership Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Strategischer Vertriebsberater Small-Business (50 or fewer emp.) 9/9/2025 "AI Sales Training is the future" 4.5/5 What do you like best about Retorio? That I can train at any time for myself and individually. Review collected by and hosted on G2.com. What do you dislike about Retorio? The latency until the avatar responds after I have spoken. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? Scalability. Only through continuous learning do we become better, and with Retorio, my clients can train important content independently of space and time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 10/28/2025 "Advanced AI Training, Excellent Support—Minor Delays Occasionally" 3.5/5 What do you like best about Retorio? The advance capabilities and continuing development for professional trainings facilitated with AI interactive functions. I also appreciate the great responsiveness from the Retorio team in addressing any issues and concerns we have around the platform. Special thanks to the great work from Timo and Jan! Review collected by and hosted on G2.com. What do you dislike about Retorio? The occasional delay of the system that makes it sometimes challenging to operate. For example, the lag of publishing developed sessions, and sometimes the noticeable longer delay of the avatar's response than usual. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? The advanced capabilities to perform negotiation trainings via AI avatar interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 9/8/2025 "Perfect for everybody who wants to develop!" 5/5 What do you like best about Retorio? The way and felxibility of building and generating courses and programs The rebuild opportunity of the different customer types So many features to individualize the programs The perfect fit for the company The perfect customer support Review collected by and hosted on G2.com. What do you dislike about Retorio? In the past the personas were a litte slow with the response, but with frequent decvelopment this was solved very quickly. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? It helps within the onboarding porcess and the further development of our sales people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 8/6/2025 "AI training platform - a meaningful addition for all training formats and content" 5/5 What do you like best about Retorio? -Easy creation of training -AI-supported training creation -Reaction, language, and avatars very realistic -Support/exchange and dealing with Retorio itself is super uncomplicated and on equal footing -Top service and competent contacts -Response time to requests/questions very fast Review collected by and hosted on G2.com. What do you dislike about Retorio? Outlook on new features that then appear a little later than announced - however, this is very rarely the case. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? It largely replaces sales trainers in our company and is used for sales training. Additionally, we will use it in the future for internal services and management. Thus, it complements and replaces existing formats and can be replicated easily and as needed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Enterprise (\> 1000 emp.) 9/25/2025 "New field created in the world of learning" 5/5 What do you like best about Retorio? The support is truly excellent. The operation is very simple, and the product can be used in a variety of ways. Review collected by and hosted on G2.com. What do you dislike about Retorio? There are one or two minor teething problems, but they are nothing earth-shattering. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? x Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Nitin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin G.") NG Nitin G. Lead Technical Recruiter Small-Business (50 or fewer emp.) 8/16/2023 "Behavioral AI and Video analysis Platform" 4.5/5 What do you like best about Retorio? Facial expression and bahavior screening for better talent selection Review collected by and hosted on G2.com. What do you dislike about Retorio? Less technical filters instead of other talent management tools. Review collected by and hosted on G2.com. What problems is Retorio solving and how is that benefiting you? Video-AI and behavior analysis for better clarity in talent hiring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Sales Training and Onboarding](https://www.g2.com/categories/sales-training-and-onboarding) ##### Explore More [Which hardware monitoring software gives the most accurate real-time readings for CPU, GPU, fan speeds and voltages for someone who wants data they can actually trust?](https://www.g2.com/discussions/which-hardware-monitoring-software-gives-the-most-accurate-real-time-readings-for-cpu-gpu-fan-speeds-and-voltages-for-someone-who-wants-data-they-can-actually-trust)[Top rated cloud storage and collaboration tools](https://www.g2.com/discussions/top-rated-cloud-storage-and-collaboration-tools-for-2025)[Does the platform maintain a comprehensive, searchable catalog of discovered applications?](https://www.g2.com/discussions/does-the-platform-maintain-a-comprehensive-searchable-catalog-of-discovered-applications) [Docusign CLM vs Ironclad for a company scaling from ad hoc contract management to something that actually has workflow and approval tracking?](https://www.g2.com/discussions/which-is-better-for-a-company-scaling-from-ad-hoc-contract-management-to-something-that-actually-has-workflow-and-approval-tracking-docusign-clm-or-ironclad)[What's the best mobile marketing platform for growth marketers who need to run push, in-app and SMS campaigns without relying on a data engineering team?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-for-growth-marketers-who-need-to-run-push-in-app-and-sms-campaigns-without-relying-on-a-data-engineering-team)[Pros and Cons Details](https://www.g2.com/products/retorio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)