Angel R.
AR
Angel R.
Customer Enablement Operations Specialist
Mid-Market (51-1000 emp.)
"Best tool for fast interactive internal tools."
5/5
What do you like best about Retool?

What I love most about Retool is its incredible flexibility and speed in building custom interactive tools. The platform allows us to bring together APIs, databases, and even AI agents seamlessly, letting us create interactive, dynamic KPI that are tailored precisely to stakeholder needs. The ability to write and execute Python, JavaScript, and SQL directly within the platform gives us control over everything, from data processing to creating unique visual components. It’s a powerful, all-in-one solution that accelerates development and has become essential for our operations. Review collected by and hosted on G2.com.

What do you dislike about Retool?

The main downside is the learning curve—Retool can feel a bit overwhelming for team members without coding experience. Advanced customizations sometimes need extra support or technical know-how, which can slow down non-developers. But once you get it, is easy for any implementation you need. Review collected by and hosted on G2.com.

Prashant  K.
PK
Prashant K.
Head of Technology and Product
Mid-Market (51-1000 emp.)
"Flawless and stable over long periods of time for internal apps"
5/5
What do you like best about Retool?

There are quite a few things that stand out in retool, but for building internal applications, the amount of documentation and examples available are of really high quality.

We are a financing company, and raise debt from external retail investors from time to time, we have been using retool since Mid 2021 and once made, it has worked flawlessly. We use it to do interest calculations, send statement of accounts and handling customer queries. Customer Support is fast and agile, and using it is a breeze for operations managers. Review collected by and hosted on G2.com.

What do you dislike about Retool?

I think the resources and connections to complicated data sources could be made a little better. Review collected by and hosted on G2.com.

Sayyid A.
SA
Sayyid A.
Software Engineer
Mid-Market (51-1000 emp.)
"Alternative to building desktop software or custom web apps"
5/5
What do you like best about Retool?

With as little code as possible, I'm able to implemenent commonly used functionalities in a matter of minutes, with a drag and drop interface. I have been using using Retool for more than 3 years, and I am able to quickly provide software services to businesses and move on to the next project. This saves me (as a developer) and the business, time and money. The ability to integrate with popular platforms and the adaptability with unpopular platforms, is very powerful. Review collected by and hosted on G2.com.

What do you dislike about Retool?

Retool can be slow or buggy sometimes, and reaching their support team for bugs has become a longer process than before, which wastes time while using an alternative approach. Review collected by and hosted on G2.com.

Sunny R.
SR
Sunny R.
Placement Coordinator
Enterprise (> 1000 emp.)
"Seamless Integration with Looker"
5/5
What do you like best about Retool?

The seamless integration with Looker was one of the best things. With this we were able to directly pull looker datasets regarding associates' productivity into retool and used that to create interactive dashboards and availability of customise tools for specific operational needs also played a great role in simplifying our work Review collected by and hosted on G2.com.

What do you dislike about Retool?

The retool platform is powerful but sometimes it showed us failure in loading the dashboards and some features, even though it was not happening regularly but still, it was a little bit irritating Review collected by and hosted on G2.com.

AM
Alejandro M.
Senior Business Analyst
Enterprise (> 1000 emp.)
"Retool allowed growth for both me and my company"
5/5
What do you like best about Retool?

Being a low-code tool, it was easy for me to start using it as a non-technical employee. It has allowed me to build over 50+ tools, dashboards, and prototypes, used daily by users, in significantly less time than other alternative solutions. It also offered me great customization options to make sure apps not only work but also look great. Overall, this is a wonderful tool for prototyping or automating pieces of work. Review collected by and hosted on G2.com.

What do you dislike about Retool?

It is easy that a 'prototype' will be good enough for users, that it would remain as a production product. It is important not to forget about the bigger picture and ensure that all production solutions are aligned with other company standards. Review collected by and hosted on G2.com.

Jens S.
JS
Jens S.
Owner
Small-Business (50 or fewer emp.)
"Simple to use, fast to iterate"
5/5
What do you like best about Retool?

The simplicity of building out internal applications for the team or external prototypes to prove a solution without the need to scaffold a react or svelte application.

The time it takes to build applications are 1/10th of how I used to build applications. Review collected by and hosted on G2.com.

What do you dislike about Retool?

There are some limitations around the UX/UI that you wont have in your application in React and there are somewhat limited integrations against GCP. Review collected by and hosted on G2.com.

AJ
Andrew J.
Founder / CEO
Small-Business (50 or fewer emp.)
"Powerful, flexible and reasonably easy to use"
4/5
What do you like best about Retool?

It has provided me the functionality I needed to create a small photo asset management database to assist with web site product sales without a huge price tag of database software. I've found it very flexible and powerful with a large number of integrations and options needed. The forums are very helpful and the documention is also good. Review collected by and hosted on G2.com.

What do you dislike about Retool?

It is sometimes difficult to get the code and scripting correct for what I am needing, but this is likely more due to my lack of knowledge than the platform. Some parts of the UI (mainly arround the modal and home areas) I have found a little confusing and could possibly be made simpler. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"It's been good, it works for the work I'm doing."
4/5
What do you like best about Retool?

For creating mvp visualizations it is very good. It works great with integrations to different applications. Review collected by and hosted on G2.com.

What do you dislike about Retool?

If you could have a guide for documentation for new users or maybe have a wizard to guide, for that you can contact Atom ;) . Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Retool is a great tool to write your low-code/no-code app."
4/5
What do you like best about Retool?

Retool has a lot of handy features that you can use instead of writing them from scratch. Saving us hours of work in a few drag-and-drop and low-code adjustments.

We use it every day, and it's super easy to use and implement compared to alternatives like Tableau. The integration was super fast, and we stopped paying for other third-party tools for our platform. Review collected by and hosted on G2.com.

What do you dislike about Retool?

I think their backlog has a lot of feature requests and they are slow on deploying them.

Their AI coder could be better.

Customer support could be more handy and fast.

Their built-in features could be much more customizable, it makes us use a lot of custom nodes, which are fine but very hard to handle. Review collected by and hosted on G2.com.

Sunil K.
SK
Sunil K.
Software Developer Engineer 3
Small-Business (50 or fewer emp.)
"RETOOL_IMPLEMENTATION"
4.5/5
What do you like best about Retool?

Retool is designed to streamline the creation of internal tools and applications by providing a flexible, drag-and-drop interface along with pre-built components like tables, forms, and charts. It enables you to quickly connect to databases, APIs, and various data sources, minimizing the need for extensive custom front-end development. Plus, with the ability to embed custom JavaScript, SQL, and APIs, Retool allows you to handle complex logic and tailor your internal apps to meet specific business needs effectively/ Review collected by and hosted on G2.com.

What do you dislike about Retool?

Improving speed, streamlining workflows, and optimizing queries are key to enhancing Retool's efficiency, especially as applications scale. Review collected by and hosted on G2.com.