Retner is an AI-powered omnichannel engagement platform built for D2C brands to increase conversions, reduce drop-offs, and automate customer journeys across WhatsApp, Email, and SMS. Unlike traditional event-based tools, Retner uses intent-driven automation to understand customer behavior in real time and trigger the right message at the right moment. Key capabilities include: AI Intent Detection – Identify what customers actually want and respond accordingly AI Calling – Automate COD confirmation, follow-ups, and recovery flows Omnichannel Journeys – Manage WhatsApp, Email, and SMS in a single flow Conversion-Focused Automation – Abandoned cart recovery, COD verification, and retention flows Advanced Segmentation – Target users based on behavior, actions, and purchase intent Retner is designed for fast-growing eCommerce brands that want to move beyond basic automation and build high-converting, personalized customer journeys. Brands using Retner have reported 20–30% higher conversions, improved customer engagement, and reduced RTO in COD orders.