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RetentionEngine

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(2)5.0/5

RetentionEngine (powered by Bellwethr) is a dynamic cancellation experience for when your customers request to cancel their account or subscription. The only AI-powered retention tool, RetentionEngine prevents up to 41% of customer cancel requests. Here's how it works: 1. Exit survey: you figure out what’s motivating your customers to cancel. Learning from your unhappy customers. 2. Cancel Resolution: Our algorithm predicts the offer or resolution most likely to retain that customer. 3. Pause Options: If the customer, they'll be given the option to pause their account. 4. Cancel Confirmation: One final attempt to retain the customer

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# What is RetentionEngine used for?
](/discussions/what-is-retentionengine-used-for)
What is RetentionEngine used for?

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Customer Success Software

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