--- title: Retention.com Reviews meta\_title: 'Retention.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 123 reviews by the users' company size, role or industry to find out how Retention.com works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 123 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retention.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retention.com but has limited features. Are you part of the Retention.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account. That means the shoppers who browsed your best sellers, added items to their cart, or spent time on your landing pages can now enter your email flows automatically. No more relying solely on opt-in forms and discount pop-ups to grow your list. Retention.com works alongside your existing acquisition strategy to unlock a massive pool of contacts you were previously invisible to. The result is faster list growth, higher-intent audiences, and more revenue per send. Getting started is simple. Retention.com integrates directly with your existing email platform, so new contacts flow into your welcome series, abandonment sequences, and promotional campaigns from day one. There's no complex setup, no engineering resources required, and no disruption to your current workflows. Trusted by 1,500+ brands including Manscaped, Living Spaces, Spanx, and Mejuri, Retention.com is the fastest way to scale your email list with real, marketable contacts. If you're serious about email list growth, stop leaving subscribers on the table and start turning your anonymous traffic into your most profitable channel. * * * Seller [Retention.com](https://www.g2.com/sellers/retention-com) Discussions [Retention.com Community](https://www.g2.com/products/retention-com/discuss) Languages Supported English Solution Type All-in-One Overview by Shivangi Vyas Show More ## Pricing Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) ## Top-Rated Alternatives [ ![Klaviyo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Listrak](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Listrak") Listrak 4.5/5(306) ](https://www.g2.com/products/listrak/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/retention-com/competitors/alternatives) ## User Insights Average based on 123 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 1/6/2022 "Great way to collect emails" 4.5/5 What do you like best about Retention.com? Grab emails from anonymous visitors in the US. Easy and effective. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Pricing continues to go up, if the prices go too high then it won't make sense to use this tool. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We are gaining email contacts to add seamlessly to our email list. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 1/22/2026 "Smooth Integration, Boosts E-commerce Revenue" 4.5/5 What do you like best about Retention.com? I use Retention.com mostly for e-commerce and keeping track of visitors. With it, I don't miss out on more revenue from people who almost buy. I like the smooth integration, and when we tried it first, we loved it. The initial setup was super easy. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Sometimes contact quality is inconsistent. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? I use Retention.com for e-commerce, keeping track of visitors, and it helps me not miss out on more revenue from people who almost buy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nicole R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole R.") NR Nicole R. Founder Small-Business (50 or fewer emp.) 5/27/2021 "Best and most effective way to grow your Customer base!" 5/5 What do you like best about Retention.com? Love their new additions and products they offer. A lot more with AI and data as well Review collected by and hosted on G2.com. What do you dislike about Retention.com? Customer support teams need to be more attentive and proactive with optimizations for their clients. Review collected by and hosted on G2.com. Recommendations to others considering Retention.com: Do it!! You won't regret it! Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We increased our customer database with engaged, revenue-driving emails! We love only capturing emails who engaged with our website, which we would have lost otherwise! They are coming back in the future months for purchasing after being nurtured! Review collected by and hosted on G2.com. Show More 12/4/2025 Current UserValidated ReviewerIncentivizedSource: Organic ![Toby B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toby B.") TB Toby B. 1/16/2026 "Expands Audience Without Extra Spend" 5/5 What do you like best about Retention.com? I like that Retention.com expands our addressable audience without extra traffic spend and solves the problem of us paying for traffic that leaves without identifying itself, so we can market to it again. Plus, the initial setup was easy for our team. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Nothing. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com grows our first-party audience by identifying visitors who didn't sign up, solving the issue of paying for lost traffic. It expands our addressable audience without extra traffic spend. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Weronika N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weronika N.") WN Weronika N. Freelance Marketing and Sales Consulting Small-Business (50 or fewer emp.) 1/21/2026 "Effortless Lead Generation with Speed" 5/5 What do you like best about Retention.com? I like the speed at which I can turn website traffic into usable data and drive revenue. Setting up Retention.com was super easy, and it offers a more effective solution for on-site data, which is why we switched to it. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Reporting on downstream engagement would be nice. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? I use Retention.com to grow email lists by identifying anonymous website visitors, quickly converting traffic into usable data and driving revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Chief Marketing Officer Small-Business (50 or fewer emp.) 9/27/2024 "Solid lift in email revenue" 4.5/5 What do you like best about Retention.com? Our ecommerce business has been using Retention.com for nearly 6 months. The setup/implementation was pretty seamless. We've been most impressed with the "reclaim" campaigns (ie. they duplicate our abandon cart, abandon checkout, browse abandonment flows in Klaviyo and send them to subscribers who may have been missed by our normal Klaviyo flows). Since getting everything setup, we've seen a 5.1x ROI, which we're very pleased with. Review collected by and hosted on G2.com. What do you dislike about Retention.com? We use both the "reclaim" and "grow" tools through retention (reclaim helps us recover existing customers, grow helps capture new contacts and adds them to our email list). The "grow" tool has added approximately 20k new contacts to our email list since launching it 6 months ago. However, we have noticed that these grow contacts aren't as qualified/engaged as our normal subscribers. The addition of these new contacts hasn't had a noticeable impact on our email revenue. I'm sure with some more work on our end we can figure out how to improve that though. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We chose Retention.com for two reasons: 1) to reclaim existing email subscribers/customers and 2) to grow our email list. Retention's reclaim and growth tools have done their jobs in both instances. We've seen a solid lift in email revenue from existing email subscribers/customers via the reclaim flows. We've nearly doubled our list size with their "grow" tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Mitch W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitch W.") MW Mitch W. Head of Marketing Small-Business (50 or fewer emp.) 7/31/2024 "Serious ROI in both revenue and list growth." 5/5 What do you like best about Retention.com? Onboarding is great; they set things up from the start, which is very helpful as I am part of a small team. They get the flows created and optimized and create the proper lists within Klaviyo. communication is great through out the entire process. I wouldn't call it a set it and forget solution, but it's not far from it. Installing the tool was pretty simple, and we saw a positive ROI in the first week. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Had some pricing issues in terms of onboarding at one price and then needing to upgrade less than 60 days later, but it was actually a positive in the end. Even after changing our plan, we maintained a very healthy ROI. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Capturing engaged users who most likely visit via paid channels. This tool has really helped us stabilize our blended ROAS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ZH Zac H. Customer Experience & Marketing Manager Small-Business (50 or fewer emp.) 7/31/2024 "Excellent experience" 5/5 What do you like best about Retention.com? Retention has been a great resource since we have began with them. We've generated a 6.8x lift in the short time we've been working together. The support is fantastic as well. The ease of use combined with the support makes this a no brainer. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Not much to not like. All works so smoothly that you can nearly set it and forget it. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We simply needed to gain more out of those who come to our site. Retention has done that for us very well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 2/10/2025 "Really helpful for growing my email list!!" 5/5 What do you like best about Retention.com? Definitely the ability to capture emails from anonymous website visitors, huge game changer Review collected by and hosted on G2.com. What do you dislike about Retention.com? The email quality might not be the best. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? It has has helped me grow my email list faster and reach potential customers I would have otherwise lost and also it allows me to send targeted emails to visitors who didn’t take action while saving me lots of time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/31/2024 "Easy and Impactful" 5/5 What do you like best about Retention.com? We have seen a significant impact for our lead acquisition efforts by using Retention.com. It is very simple to setup and has shown immediate results. The user interface is very intuitive and is easy to navigate. Customer support is very helpful and I always get a quick reply. Review collected by and hosted on G2.com. What do you dislike about Retention.com? The only thing of concern with Retention.com is the impact to deliverability. They have improved by running additional filters, but it is something we continuously monitor. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We use Retention.com to identify anonymous visitors on our website that allows us to contact potential customers. It has been very beneficial to us and consistently produces a positive ROI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Retention.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retention.com ](https://www.g2.com/products/retention-com/discussions/new) GU Guest User • Last activity over 4 years ago What is GetEmails? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-getemails) GU Guest User • Last activity 5 months ago Do you recommend Retention.com for customer retention, and what features have been most effective? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-retention-com-for-customer-retention-and-what-features-have-been-most-effective) [ View all Discussions ](https://www.g2.com/products/retention-com/discuss) ## Pricing Options Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) Retention.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f54a1bef8292e5c78182d3cc8aa8622f/opensend.png "Product Avatar Image") Opensend 4.7/5(143) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo 4.6/5(1,360) [ Compare Now ](https://www.g2.com/compare/klaviyo-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f75e9f5d0cd0b91db9a7ece050b8b37/sleekflow.png "Product Avatar Image") SleekFlow 4.6/5(206) [ Compare Now ](https://www.g2.com/compare/retention-com-vs-sleekflow) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization)[Identity Resolution](https://www.g2.com/categories/identity-resolution) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which wide column databases have the best price-to-performance ratio for large-scale OLTP?](https://www.g2.com/discussions/which-wide-column-databases-have-the-best-price-to-performance-ratio-for-large-scale-oltp)[Best application performance monitoring tools for medium enterprises](https://www.g2.com/discussions/best-application-performance-monitoring-tools-for-medium-enterprises)[Leading software for managing member communities online](https://www.g2.com/discussions/what-is-the-leading-software-for-managing-member-communities-online) [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20)[Pros and Cons Details](https://www.g2.com/products/retention-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)