--- title: Retention.com Reviews meta\_title: 'Retention.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 123 reviews by the users' company size, role or industry to find out how Retention.com works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 123 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retention.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retention.com but has limited features. Are you part of the Retention.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account. That means the shoppers who browsed your best sellers, added items to their cart, or spent time on your landing pages can now enter your email flows automatically. No more relying solely on opt-in forms and discount pop-ups to grow your list. Retention.com works alongside your existing acquisition strategy to unlock a massive pool of contacts you were previously invisible to. The result is faster list growth, higher-intent audiences, and more revenue per send. Getting started is simple. Retention.com integrates directly with your existing email platform, so new contacts flow into your welcome series, abandonment sequences, and promotional campaigns from day one. There's no complex setup, no engineering resources required, and no disruption to your current workflows. Trusted by 1,500+ brands including Manscaped, Living Spaces, Spanx, and Mejuri, Retention.com is the fastest way to scale your email list with real, marketable contacts. If you're serious about email list growth, stop leaving subscribers on the table and start turning your anonymous traffic into your most profitable channel. * * * Seller [Retention.com](https://www.g2.com/sellers/retention-com) Discussions [Retention.com Community](https://www.g2.com/products/retention-com/discuss) Languages Supported English Solution Type All-in-One Overview by Shivangi Vyas Show More ## Pricing Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) ## Top-Rated Alternatives [ ![Klaviyo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Listrak](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Listrak") Listrak 4.5/5(306) ](https://www.g2.com/products/listrak/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/retention-com/competitors/alternatives) ## User Insights Average based on 123 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Member Small-Business (50 or fewer emp.) 2/7/2024 "Retention for the win. Or at least we thought?" 3.5/5 What do you like best about Retention.com? It does what it says it does to a certain extent, but for us the juice wasn't worth the squeeze. Pros are recovering a few lost shoppers. Cons are platform costs and damage to your deliverability and domain reputation. We also found lower conversion and engagement and misleading attribution claims. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Lower platform costs and be more truthful with attribution and what it can do to your deliverability and domain reputation. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We are recovering lost shoppers, and being able to put them back into our flows, is lowering our customer acquisition costs. Review collected by and hosted on G2.com. Show More 6/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.") JD Jack D. Marketing Coordinator Small-Business (50 or fewer emp.) 1/22/2026 "Empowers Outreach with Data-Driven Signals" 4/5 What do you like best about Retention.com? I find Retention.com's data aspect really valuable. We don't send through Retention.com but receive data from it, which majorly helps with our outreach. Getting a good return on investment is evident, with a clear difference in results when using Retention.com versus not using it. This is mainly due to having access to signals and data on the people we're prospecting. I know many who use Shopify and ecom platforms find it extremely useful, even though we don't use those, we still benefit a lot. The setup was really easy—just making an account and either using short codes or possibly a plugin—and once activated, it started collecting data right away without any disconnections. Review collected by and hosted on G2.com. What do you dislike about Retention.com? I don't have an e-commerce platform or use Shopify, so there are features in Retention.com that are geared towards those types of businesses. It's not that they don't work well for us, it's just that we're not fully using all the features that others might. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com helps us identify anonymous site visitors and improve outreach accuracy, turning cold prospects into warm leads. It provides signals on company activities, allowing for more personalized and effective outreach. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ivy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivy P.") IP Ivy P. Marketing Assistant 1/21/2026 "Strategic Email Platform with Revenue Focus" 3.5/5 What do you like best about Retention.com? I really like Retention.com's revenue-first dashboard because it organizes everything around what's making profit, not just what's being opened. It's an email platform that actually cares about the pipeline. The support and strategic guidance are also really helpful, as their team actively helps us think through flow strategy, test new ideas, and optimize based on what's working. It feels like having a strategist on the team. Review collected by and hosted on G2.com. What do you dislike about Retention.com? The onboarding process was quite long. Migrating flows and getting everything dialed in took longer than I expected but it wasn't a deal breaker or anything. The integrations and guided onboarding were helpful, but unfortunately, migrating existing flows took longer than expected, so maybe a 7/10. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? I use Retention.com for email and SMS marketing, solving visibility issues in revenue drivers by organizing around profit not just engagement. Their support feels like having a strategist on the team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mike G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike G.") MG Mike G. Small-Business (50 or fewer emp.) 4/9/2026 "Effortless Retargeting with Seamless Integration" 4/5 What do you like best about Retention.com? I love that Retention.com is very user-friendly and sort of affordable for what they offer. The integration is another highlight for me; it's so easy to connect it with my Shopify website, and the initial setup was very easy. Everything I tested worked amazingly. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Nothing, it worked great for us. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? I use Retention.com for retargeting, helping me market to site visitors who didn't buy. It's user-friendly, sort of affordable, and integrates easily with my Shopify site. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Joana V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joana V.") JV Joana V. 1/20/2026 "Turns Anonymous Traffic into Real Opportunities" 4/5 What do you like best about Retention.com? I appreciate Retention.com for its ability to turn anonymous contacts into good users. It helps us transform traffic that we would normally lose into real opportunities, allowing us to follow people who are actually interested. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Retention.com? I would like clearer insights on which users are most likely to convert. Clearer dashboards that highlight which visitors are more likely to convert and are the most valuable. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? I use Retention.com to make better use of the traffic we have by reducing the amount of valuable traffic leaving the website without buying, and it turns anonymous contacts into good users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kai S.") KS Kai S. Digital Marketing Freelancer 1/24/2026 "Effortless User Experience with Handy Integrations" 3.5/5 What do you like best about Retention.com? I find Retention.com easy to use, which I really appreciate. I like the LinkedIn integration because it makes finding people a lot easier for me. The initial setup was pretty straightforward, and I primarily use it with LinkedIn and HubSpot. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Nothing to add Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com makes customer retention easier and has helpful LinkedIn integration for finding people. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 7/31/2024 "More contacts to email" 4/5 What do you like best about Retention.com? Great at catching people who get missed from our eCommerce/Mailing Integration Tools, so we know more people who visit our site, and can email more contacts. Abandoned Cart Flows are the most clicked flows, so emailing more people is great. On the daily, once set up the tool runs by itself. No need to make very many changes. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Implementation was a bit challenging, because we wanted to make sure we were not double sending our Abandoned Cart Flows or any other emails. Our implementation specialist did not fully understand our mailing integration logic, and so our team had to double check everything and correct some mistakes that our implementation specialist had made. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? There's a lot of people who bounce from our site and we are unable to identify them, Retention is able to find who they are and if they are already in our system, allow us to send them marketing emails. We've already received thousands of these contacts that we are able to email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") US Verified User in Sporting Goods Mid-Market (51-1000 emp.) 12/13/2022 "Innovative product with potential" 3.5/5 What do you like best about Retention.com? Retention.com is a great way to build your email list and cut costs, especially if you use Klaviyo as your ESP. They fill a gap allowing you to drive revenue and collect emails from the majority of your traffic that doesn't submit to an email popup. They also provide a self-serve competitive offering to tools like Wunderkind if you're not looking for full white glove service and the high price tag that comes with it. The people on their team I've interacted with have been very friendly and willing to help out. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Works best if you're on Shopify. We're currently migrating to Shopify Plus but previously integrated while on Salesforce Commerce Cloud and things took a while. They also don't yet have a "checkout abandonment" option that would send the entire contents of a users cart. This would likely drive much better performance than the "add to cart" event they have which triggers off just the first event the user adds. It would also be great to get some visiblity into the match rate on your site to compare to other solutions like Wunderkind. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com allows us to email otherwise unrecognized visitors to drive revenue and add new subscribers to our list. Currently, about 25% of the emails we get from them engage (click one or more emails) and are then added to our main sending list. Having a self-serve alternative also allows us to test against tools like Wunderkind and potentially save significantly in fees. Review collected by and hosted on G2.com. Show More 2/6/2024 Current UserValidated ReviewerSource: Organic ![Ian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian M.") IM Ian M. Marketing & Growth Specialist Small-Business (50 or fewer emp.) 7/31/2024 "Great way to add incremental, new customers" 4/5 What do you like best about Retention.com? I like that it's always running in the background and integrates pretty seamlessly with Klaviyo. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Just keeping expectations managed, the leads it brings in are not as high-intent as those who chose to subscribe, etc.. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? helping to push more top of funnel traffic to mid-funnel Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/14/2024 "A marketing point of view" 3.5/5 What do you like best about Retention.com? Maintaining users in the funnel and achieving a general conversion, along with having relevant data, greatly aids in understanding the target audience and new users who are arriving, enabling more effective marketing. Review collected by and hosted on G2.com. What do you dislike about Retention.com? They should have a less invasive page, by this I mean what they show visually, at the written level. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Register different users who are willing to buy my services. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Retention.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retention.com ](https://www.g2.com/products/retention-com/discussions/new) GU Guest User • Last activity over 4 years ago What is GetEmails? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-getemails) GU Guest User • Last activity 5 months ago Do you recommend Retention.com for customer retention, and what features have been most effective? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-retention-com-for-customer-retention-and-what-features-have-been-most-effective) [ View all Discussions ](https://www.g2.com/products/retention-com/discuss) ## Pricing Options Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) Retention.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f54a1bef8292e5c78182d3cc8aa8622f/opensend.png "Product Avatar Image") Opensend 4.7/5(143) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo 4.6/5(1,360) [ Compare Now ](https://www.g2.com/compare/klaviyo-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f75e9f5d0cd0b91db9a7ece050b8b37/sleekflow.png "Product Avatar Image") SleekFlow 4.6/5(206) [ Compare Now ](https://www.g2.com/compare/retention-com-vs-sleekflow) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization)[Identity Resolution](https://www.g2.com/categories/identity-resolution) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which wide column databases have the best price-to-performance ratio for large-scale OLTP?](https://www.g2.com/discussions/which-wide-column-databases-have-the-best-price-to-performance-ratio-for-large-scale-oltp)[Best application performance monitoring tools for medium enterprises](https://www.g2.com/discussions/best-application-performance-monitoring-tools-for-medium-enterprises)[Leading software for managing member communities online](https://www.g2.com/discussions/what-is-the-leading-software-for-managing-member-communities-online) [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20)[Pros and Cons Details](https://www.g2.com/products/retention-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)