--- title: Retention.com Reviews meta\_title: 'Retention.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 123 reviews by the users' company size, role or industry to find out how Retention.com works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 123 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retention.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retention.com but has limited features. Are you part of the Retention.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account. That means the shoppers who browsed your best sellers, added items to their cart, or spent time on your landing pages can now enter your email flows automatically. No more relying solely on opt-in forms and discount pop-ups to grow your list. Retention.com works alongside your existing acquisition strategy to unlock a massive pool of contacts you were previously invisible to. The result is faster list growth, higher-intent audiences, and more revenue per send. Getting started is simple. Retention.com integrates directly with your existing email platform, so new contacts flow into your welcome series, abandonment sequences, and promotional campaigns from day one. There's no complex setup, no engineering resources required, and no disruption to your current workflows. Trusted by 1,500+ brands including Manscaped, Living Spaces, Spanx, and Mejuri, Retention.com is the fastest way to scale your email list with real, marketable contacts. If you're serious about email list growth, stop leaving subscribers on the table and start turning your anonymous traffic into your most profitable channel. * * * Seller [Retention.com](https://www.g2.com/sellers/retention-com) Discussions [Retention.com Community](https://www.g2.com/products/retention-com/discuss) Languages Supported English Solution Type All-in-One Overview by Shivangi Vyas Show More ## Pricing Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) ## Top-Rated Alternatives [ ![Klaviyo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Listrak](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Listrak") Listrak 4.5/5(306) ](https://www.g2.com/products/listrak/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/retention-com/competitors/alternatives) ## User Insights Average based on 123 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Tom H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom H.") TH Tom H. Internet Marketing Assistant Small-Business (50 or fewer emp.) 1/21/2026 "Contact Quality Varies, and Pricing Feels High Without Consistent Results" 2.5/5 What do you like best about Retention.com? Retention.com makes it easier to identify some anonymous website visitors without relying entirely on form fills. Setup is relatively straightforward, and once it’s running, contacts begin appearing with minimal ongoing effort. It integrates well with existing email and CRM tools, which makes it easier to test within an existing marketing workflow. Review collected by and hosted on G2.com. What do you dislike about Retention.com? The quality and usefulness of the contacts can vary depending on traffic source and industry. Not every identified contact is relevant or usable, so additional filtering is often required. Pricing may also feel high for smaller teams or those with lower traffic volumes, making it harder to justify without consistent results. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? It helps provide additional visibility into website traffic that would otherwise remain anonymous. This can support outbound and email marketing efforts by adding more contacts into the funnel, particularly for B2B use cases. While it doesn’t replace traditional lead capture, it can complement existing strategies when used alongside other tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 5/30/2023 "Decent tool - small flaws, but low cost." 3/5 What do you like best about Retention.com? Retention.com is an effective tool we use to identify anonymous web traffic. We have seen success in converting these users, and the cost to use it is relatively low. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Unfortunately, the team. We've been with retention for a few years now and it feels like they have very high employee turnover; it can be really frustrating to have to re-explain things to new reps constantly & there have been times where we have no clear point of contact. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? The tool has allowed us to grow our contact list by providing email addresses for anonymous web browsers who visit our e-commerce site. We have seen increases in monthly sales as a result. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pratik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik R.") PR Pratik R. Small-Business (50 or fewer emp.) 6/27/2023 "Didn't work for the first few month but seeing some conversion this month" 3/5 What do you like best about Retention.com? \_ Customer Success team is excellent in helping us with some strategies to increase the conversion rate Review collected by and hosted on G2.com. What do you dislike about Retention.com? - Has captured \<20% of traffic's email - Conversion rate of emails that we have got was very bad for the first few months Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? It has helped us increase our email list Review collected by and hosted on G2.com. Show More Response from Julia Bouterakos of Retention.com [Editedit](https://www.g2.com/survey_responses/retention-com-review-8261752/official_response/edit) Hi Pratik! Thanks for your feedback, we truly appreciate it! It's common to see conversions pick up over time with our Grow product but if you are utilizing our Reclaim tool for cart and product abandonment, results tend to cultivate quicker. I also recommend checking out this article about how our attribution system - https://retention.com/support/how-attribution-works/ [See how Retention.com improved](https://retention.com/support/how-attribution-works/) Current UserValidated ReviewerSource: Organic ![Erica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica S.") ES Erica S. Small-Business (50 or fewer emp.) 5/23/2023 "Retention is a great tool for small business' focusing on acquisition" 3/5 What do you like best about Retention.com? I enjoy how easy it is to integrate into my existing systems and to actually see each retained client's email to recapture/retarget them. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Since we are are just starting out on retention we have not yet see the ROI for the program in the first 3 weeks but hope to shortly ! Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Trying to retarget visitors back to our website and welcome flows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 10/19/2020 "It's ok but could be better to target more customers directly." 2.5/5 What do you like best about Retention.com? The customer does not know they are leaving their information Review collected by and hosted on G2.com. What do you dislike about Retention.com? Not customer-centric and could be better for targeting. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Getting marketing emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Retention.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retention.com ](https://www.g2.com/products/retention-com/discussions/new) GU Guest User • Last activity over 4 years ago What is GetEmails? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-getemails) GU Guest User • Last activity 5 months ago Do you recommend Retention.com for customer retention, and what features have been most effective? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-retention-com-for-customer-retention-and-what-features-have-been-most-effective) [ View all Discussions ](https://www.g2.com/products/retention-com/discuss) ## Pricing Options Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) Retention.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f54a1bef8292e5c78182d3cc8aa8622f/opensend.png "Product Avatar Image") Opensend 4.7/5(143) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo 4.6/5(1,360) [ Compare Now ](https://www.g2.com/compare/klaviyo-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f75e9f5d0cd0b91db9a7ece050b8b37/sleekflow.png "Product Avatar Image") SleekFlow 4.6/5(206) [ Compare Now ](https://www.g2.com/compare/retention-com-vs-sleekflow) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization)[Identity Resolution](https://www.g2.com/categories/identity-resolution) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best cloud service for internal projects](https://www.g2.com/discussions/what-s-the-best-cloud-service-for-internal-projects)[What product analytics software keeps data accurate and consistent when you are going through a platform migration without things breaking mid-analysis?](https://www.g2.com/discussions/what-product-analytics-software-keeps-data-accurate-and-consistent-when-you-are-going-through-a-platform-migration-without-things-breaking-mid-analysis)[Which invoice management platform offers the best automation features?](https://www.g2.com/discussions/which-invoice-management-platform-offers-the-best-automation-features) [What is the best mobile app optimization tool for e-commerce apps?](https://www.g2.com/discussions/what-is-the-best-mobile-app-optimization-tool-for-e-commerce-apps)[Best software for conducting user research in digital agencies](https://www.g2.com/discussions/best-software-for-conducting-user-research-in-digital-agencies)[Pros and Cons Details](https://www.g2.com/products/retention-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)