--- title: Retention.com Reviews meta\_title: 'Retention.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 123 reviews by the users' company size, role or industry to find out how Retention.com works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 123 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retention.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retention.com but has limited features. Are you part of the Retention.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account. That means the shoppers who browsed your best sellers, added items to their cart, or spent time on your landing pages can now enter your email flows automatically. No more relying solely on opt-in forms and discount pop-ups to grow your list. Retention.com works alongside your existing acquisition strategy to unlock a massive pool of contacts you were previously invisible to. The result is faster list growth, higher-intent audiences, and more revenue per send. Getting started is simple. Retention.com integrates directly with your existing email platform, so new contacts flow into your welcome series, abandonment sequences, and promotional campaigns from day one. There's no complex setup, no engineering resources required, and no disruption to your current workflows. Trusted by 1,500+ brands including Manscaped, Living Spaces, Spanx, and Mejuri, Retention.com is the fastest way to scale your email list with real, marketable contacts. If you're serious about email list growth, stop leaving subscribers on the table and start turning your anonymous traffic into your most profitable channel. * * * Seller [Retention.com](https://www.g2.com/sellers/retention-com) Discussions [Retention.com Community](https://www.g2.com/products/retention-com/discuss) Languages Supported English Solution Type All-in-One Overview by Shivangi Vyas Show More ## Pricing Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) ## Top-Rated Alternatives [ ![Klaviyo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Listrak](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Listrak") Listrak 4.5/5(306) ](https://www.g2.com/products/listrak/reviews) [ ![Customers.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/retention-com/competitors/alternatives) ## User Insights Average based on 123 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 4/9/2024 "Honest opinion" 0/5 What do you like best about Retention.com? It's cool that you can capture user info from everyone that comes to the site Review collected by and hosted on G2.com. What do you dislike about Retention.com? The dishonesty with their UX on the dashboard is troubling. They have this big green box that displays an outrageously high ROI (ours said it was 20x ROI), and when we dove into the actual numbers, they were super inflated. Retention attributes any customer who goes to your site and purchases but just so happens to be in their data base as retention revenue, even when retention never sent them an email or made any contact through their software. these customers all came from ads or other touch points in our funnel but retention still attributes the revenue to their involvement. That's just a flat-out lie. I get it, you need your customers to see a return, but come on, don't mislead people. Our own CSM told us to ignore all those numbers because they are misleading and just focus on a few. Or, if I want true accurate attribution, I had to go through all my Klaviyo contacts and do all the math myself, leaving me blind unless I spent hours trying to figure out if we were actually making anything with the software. The second issue we encountered is the spam complaint, which they are upfront and honest about, but it's just too high, at least for our company. Maybe it works for others, and I'm sure it does, but long term, this would never be a good solution. The whole idea of collecting consumer information from people who didn't first party consent to you having their info is sketchy and not worth it in my eyes. It's only a matter of time before more laws are put in place to shut down this type of business model, unfortunately. Does retention work? I don't know, probably for the right company. As an email marketer I wouldn't recommend it though, regardless of the industry . You're just going to cause more issues in the long run trying to repair your deliverabilty issues. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Honestly couldn't tell ya, They've never went over any solutions to the problems that were faced mostly just accepted that these were common issues that were expressed to them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Retention.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retention.com ](https://www.g2.com/products/retention-com/discussions/new) GU Guest User • Last activity over 4 years ago What is GetEmails? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-getemails) GU Guest User • Last activity 5 months ago Do you recommend Retention.com for customer retention, and what features have been most effective? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-retention-com-for-customer-retention-and-what-features-have-been-most-effective) [ View all Discussions ](https://www.g2.com/products/retention-com/discuss) ## Pricing Options Pricing provided by Retention.com. ### Product #1: Grow $0.10 1 lead ### Product #2: Reclaim $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/retention-com/pricing) Retention.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f54a1bef8292e5c78182d3cc8aa8622f/opensend.png "Product Avatar Image") Opensend 4.7/5(143) [ Compare Now ](https://www.g2.com/compare/opensend-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo 4.6/5(1,360) [ Compare Now ](https://www.g2.com/compare/klaviyo-vs-retention-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f75e9f5d0cd0b91db9a7ece050b8b37/sleekflow.png "Product Avatar Image") SleekFlow 4.6/5(206) [ Compare Now ](https://www.g2.com/compare/retention-com-vs-sleekflow) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization)[Identity Resolution](https://www.g2.com/categories/identity-resolution) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which wide column databases have the best price-to-performance ratio for large-scale OLTP?](https://www.g2.com/discussions/which-wide-column-databases-have-the-best-price-to-performance-ratio-for-large-scale-oltp)[Best application performance monitoring tools for medium enterprises](https://www.g2.com/discussions/best-application-performance-monitoring-tools-for-medium-enterprises)[Leading software for managing member communities online](https://www.g2.com/discussions/what-is-the-leading-software-for-managing-member-communities-online) [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20)[Pros and Cons Details](https://www.g2.com/products/retention-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)