--- title: Retainful Reviews meta\_title: 'Retainful Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Retainful works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retainful Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retainful but has limited features. Are you part of the Retainful team? [Upgrade your plan](https://my.g2.com/retainful/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Grow Sales with Email, SMS & WhatsApp Marketing Drive more revenue with connected email, SMS, and WhatsApp marketing automation that turn one-time buyers into repeat customers. Retainful is the all-in-one omnichannel marketing automation platform trusted by 20,000+ eCommerce merchants worldwide. Built specifically for WooCommerce and Shopify stores, we make it simple to recover abandoned carts, nurture customers, and boost revenue across all channels—without the complexity or sky-high costs of enterprise platforms. What Makes Retainful Different - True Omnichannel Marketing: Reach customers where they are with unified email, SMS, and WhatsApp campaigns. One platform, every touchpoint, seamless customer journeys. - Pre-Built for eCommerce Success: 100+ ready-made templates and 9+ pre-configured automation workflows get you marketing effectively in minutes, not months. - Pricing That Grows With You: Start free with 500 emails monthly. Scale affordably with contact-based pricing, not expensive per-send costs. Growth plan includes unlimited emails. Core Features That Drive Results 🔄 Omnichannel Automation Workflows - Abandoned cart recovery across email, SMS & WhatsApp (recover up to 30% of lost sales) Welcome series that convert browsers into buyers - Post-purchase upsells and win-back campaigns - Order confirmations and shipping updates - Single workflow manages all three channels automatically 📧 Advanced Email Marketing - Unlimited campaigns on Growth plan (10x contact size on Starter) - 100+ mobile-responsive templates - Drag-and-drop email builder with AI-powered subject lines - Dynamic personalization and product recommendations - Smart sending based on recipient time zones 📱 SMS & WhatsApp Marketing - Automated SMS campaigns (USA & Canada) - Global WhatsApp Business messaging - Rich media messaging capabilities - Growth plan includes $49 monthly credits 🎯 Smart Contact Capture & Segmentation - Targeted signup forms and popups (welcome, exit-intent, add-to-cart) - Advanced behavioral segmentation - Pre-built segments (VIP customers, inactive users, new subscribers) - GDPR compliant data collection - Real-time customer data syncing 📊 Comprehensive Analytics & Reporting - Real-time campaign performance tracking - Revenue attribution across all channels - Live abandoned cart monitoring - Recovery rate and conversion metrics - Detailed insights on opens, clicks, and conversions 🔗 Seamless Integrations - Native WooCommerce & Shopify apps - Easy migration from Mailchimp, Klaviyo, and other platforms - Team collaboration with access permissions - API access for custom integrations - High deliverability rates guaranteed Why eCommerce Stores Choose Retainful - Quick Setup, Instant Results: Pre-configured workflows and templates mean you're marketing effectively from day one. No technical expertise required. - Proven Performance: Merchants typically see significant revenue increases within 90 days through better cart recovery and customer retention. - Fair, Transparent Pricing: Unlike platforms that penalize growth with per-send costs, our contact-based pricing scales sensibly with your business. - White-Glove Support: Free onboarding (worth $509), personalized consultation (worth $1,099), and dedicated success managers ensure your success. - Migration Made Easy: Free data migration from existing platforms including contact lists, templates, and campaign history. Perfect For - WooCommerce & Shopify store owners ready to scale - Growing businesses tired of juggling multiple marketing tools - Merchants wanting omnichannel reach without enterprise costs - Stores ready to automate their entire customer journey - Anyone seeking marketing that actually drives measurable revenue Pricing That Makes Sense - Free Plan: 500 emails/month, 1 automation, 1 signup form, full template library - Starter Plan: 10x your contacts in emails monthly, advanced features - Growth Plan: Unlimited emails, full omnichannel access, dedicated support Ready to transform your eCommerce marketing? Join 20,000+ merchants who've chosen Retainful for smarter, more profitable customer relationships. Get started in minutes with our free plan—no credit card required, no setup fees, no lock-in contracts. Experience the difference omnichannel marketing automation makes for your store. * * * Seller [Retainful](https://www.g2.com/sellers/retainful) Discussions [Retainful Community](https://www.g2.com/products/retainful/discuss) Languages Supported English Overview by Ramesh Subramaniam Show More ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,427) ](https://www.g2.com/products/constant-contact/reviews) [ ![Instantly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Instantly") Instantly 4.8/5(4,135) ](https://www.g2.com/products/instantly/reviews) [ View All Alternatives ](https://www.g2.com/products/retainful/competitors/alternatives) ![Ankur A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur A.") AA Ankur A. Founder's Office - Growth & Strategy Small-Business (50 or fewer emp.) 12/5/2025 "A must-have tool for eCommerce retention" 5/5 What do you like best about Retainful? Retainful feels like a tool that actually understands how WooCommerce stores operate. Setting up automations was quick, and the results started showing up faster than expected. I especially appreciate the clean UI and how easy it is to track recovered revenue. Review collected by and hosted on G2.com. What do you dislike about Retainful? Nothing to dislike. The product does what it promises, and the team keeps shipping useful updates. Review collected by and hosted on G2.com. What problems is Retainful solving and how is that benefiting you? Retainful helps us recover abandoned carts, capture emails from guest shoppers, and stay consistent with post-purchase messaging. It’s saving us a lot of time and bringing in revenue we weren’t catching before. A huge win for us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Roland P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roland P.") RP Roland P. Founder Small-Business (50 or fewer emp.) 1/23/2025 "Very useful and functional application!" 4/5 What do you like best about Retainful? It is easy to implement and competitively priced. Review collected by and hosted on G2.com. What do you dislike about Retainful? It does not have advanced features like automatically generating individual and unique promotions with coupons/discounts for customers based on their purchasing and browsing habits. Review collected by and hosted on G2.com. What problems is Retainful solving and how is that benefiting you? It is helping me reach my customers with automatic marketing emails and to retain customers attention. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/29/2024 "Great plugin for abandoned carts" 4.5/5 What do you like best about Retainful? It's affordable and has good features... Review collected by and hosted on G2.com. What do you dislike about Retainful? Not much to dislike, support helped alot Review collected by and hosted on G2.com. What problems is Retainful solving and how is that benefiting you? Remind customers of their abandoned carts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 8/4/2021 "Best abandoned cart plugin ever!" 5/5 What do you like best about Retainful? I highly recommend them, I love their work so much, so I wasn’t even lazy to come here and write a review about them! Review collected by and hosted on G2.com. What do you dislike about Retainful? The plugin is not disappointed anything! Review collected by and hosted on G2.com. What problems is Retainful solving and how is that benefiting you? Clean plugin settings and the app is very each to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Retainful for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Intuit Mailchimp Email Marketing Logo](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing Logo") Intuit Mailchimp Email Marketing 4.3 (12,984) Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. 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Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. ](https://www.g2.com/products/pipedrive/reviews "Pipedrive")[ 5 ![Brevo Marketing Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform Logo") Brevo Marketing Platform 4.5 (2,621) Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform. ](https://www.g2.com/products/brevo-marketing-platform/reviews "Brevo Marketing Platform")[ 6 ![lemlist Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b17cdf5054716cea3bb8a60ba3b71438/lemlist.svg "lemlist Logo") lemlist 4.6 (1,897) lemlist offers a large set of features to control all the process of email outreach. ](https://www.g2.com/products/lemlist/reviews "lemlist")[ 7 ![Nutshell Logo](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell Logo") Nutshell 4.3 (1,443) Nutshell is CRM software that helps small-business sales reps win more deals. ](https://www.g2.com/products/nutshell/reviews "Nutshell")[ 8 ![GMass Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f2b0d741b77e2aa05cb452015fa0086f/gmass.png "GMass Logo") GMass 4.7 (1,324) GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for marketers, sales teams, and small businesses, GMass simplifies the process of reaching large audiences without leaving the familiar Gmail interface. Key Features and Functionality: - Mail Merge with Google Sheets: Seamlessly connect to Google Sheets to personalize emails using any column from your spreadsheet, eliminating the need for CSV files. - Automated Follow-Up Sequences: Set up automated follow-up emails that continue until a recipient responds, enhancing engagement and response rates. - Email Verification and Testing: Verify email addresses, test links, and identify potential spam triggers before sending, ensuring higher deliverability. - Breaking Gmail’s Sending Limits: Utilize GMass's technology to surpass Gmail's daily sending limits by connecting multiple accounts or using an SMTP relay. - Advanced Tracking and Reporting: Monitor opens, clicks, replies, and bounces in real-time within Gmail, providing valuable insights into campaign performance. - Personalization and Automation: Use dynamic fields to insert personalized details such as names and job titles, and automate campaigns based on recipient behavior. Primary Value and User Solutions: GMass addresses the challenges of conducting effective email marketing campaigns by offering a user-friendly solution within Gmail. It enables users to send personalized mass emails, automate follow-ups, and track campaign performance without the need for external platforms. By integrating with Google Sheets, GMass simplifies contact management and personalization. Its features help users overcome Gmail's sending limitations, improve email deliverability, and enhance engagement rates, making it an invaluable tool for businesses and individuals aiming to optimize their email outreach efforts. ](https://www.g2.com/products/gmass/reviews "GMass")[ 9 ![iContact Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487565450/icontact.svg "iContact Logo") iContact 4.1 (1,250) Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ](https://www.g2.com/products/icontact/reviews "iContact")[ 10 ![Dotdigital Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital Logo") Dotdigital 4.4 (1,236) Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands. ](https://www.g2.com/products/dotdigital/reviews "Dotdigital") [Show More](#) ## Questions about Retainful? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retainful ](https://www.g2.com/products/retainful/discussions/new) GU Guest User What is Retainful used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-retainful-used-for) [ View all Discussions ](https://www.g2.com/products/retainful/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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