--- title: Retail Pro Reviews meta_title: 'Retail Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Retail Pro works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 33 scale: '5' date_modified: '2026-08-07' parent_category: name: POS url: https://www.g2.com/categories/pos --- # Retail Pro Reviews **Vendor:** Retail Pro International **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 3.8/5.0 **Total Reviews:** 33 ## About Retail Pro Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities. ## Retail Pro Reviews ### 1. Extensive, but antiquated. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2020 **What do you like best about Retail Pro?** There is a great deal of information and data that you can find in the reports sections of RetailPro. **What do you dislike about Retail Pro?** The interface is slow and very 90s. It doesn't feel like a modern POS at all. **What problems is Retail Pro solving and how is that benefiting you?** As a PoS system for a retail business. ### 2. Old software, could use some updates **Rating:** 3.0/5.0 stars **Reviewed by:** Kaylee H. | Store Manager, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Retail Pro?** For ringing out customers and simple tasks like that, retail pro is easy and user friendly. It’s basic functions are easy to understand and to teach. **What do you dislike about Retail Pro?** Some of the functions take several steps to get through to what you’re looking for. I also think that the look of the program could be updated slightly with the times. **What problems is Retail Pro solving and how is that benefiting you?** NA ### 3. Could use an update **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2018 **What do you like best about Retail Pro?** Its pretty easy to navigate and teach yourself how to use it **What do you dislike about Retail Pro?** It seems a little behind in terms of modern technology, could also be that my store has an older version **What problems is Retail Pro solving and how is that benefiting you?** Making sure numbers add up, helps keep track of inventory and sales in one place ### 4. Retail Pro! **Rating:** 3.0/5.0 stars **Reviewed by:** Austen C. | Inside Sales - Customer Expierence, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Retail Pro?** Great organization features which makes it easy to find products! **What do you dislike about Retail Pro?** We wish it was a bit more user friendly. It can take a bit to get the hang of the software **Recommendations to others considering Retail Pro:** Check it out! Definitely worth the trial! **What problems is Retail Pro solving and how is that benefiting you?** Organization! ### 5. Satisfaction with Retail Pro **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2015 **What do you like best about Retail Pro?** Retail Pro is a easy to use. The vendor, JDA, is responsive when we have a question. **What do you dislike about Retail Pro?** I don't have any complaints. For the most part, it satisfies our essential needs. When using customer functions and entering in new clients, it would be easier to just add in new clients without having to input their name twice if they never shopped before. There should be a way that the name stays present. **What problems is Retail Pro solving and how is that benefiting you?** We have been using the software Retail Pro for about two months now at our single location, which is a Swimming Pool retail store. Since the day we first launched the software, we have had such an easy time conducting business with our vast customer base. Ringing in sales have never been easier, and we can now, for once, really track our sales by department and so much more. The software was very easy to learn and J.D. Associates was a big part of that! Their training process was not only well-performed, but our teacher made it fun as well! ## Retail Pro Discussions - [What kind of businesses is Retail Pro software designed for?](https://www.g2.com/discussions/what-kind-of-businesses-is-retail-pro-software-designed-for) - 1 comment, 1 upvote - [View Retail Pro pricing details and edition comparison](https://www.g2.com/products/retail-pro/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A48%3A49+-0500&secure%5Bsession_id%5D=cb74dca0-110a-4bfc-9206-0b2297b670d5&secure%5Btoken%5D=84d0c66fab5c1f672853d9468bef5ad124e2f86cb3a0e59b3e52ae65906cfa20&format=llm_user) ## Retail Pro Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top Retail Pro Alternatives - [LS Retail](https://www.g2.com/products/ls-retail/reviews) - 4.4/5.0 (71 reviews) - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - 4.0/5.0 (286 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews)