Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Great to have tools all in one place. Love the reporting"
3.5/5
What do you like best about Restaurant365?

Report subscriptions and detailed reports on purchasing Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Old school format and user interface. Messaging can be rough. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're glad to hear that you love the reporting and find the tools convenient. We appreciate your feedback about the user interface and messaging, and we'll definitely take that into consideration for future improvements. Thank you for sharing your experience with us!

AS
Alfredo S.
Staff accountant
Mid-Market (51-1000 emp.)
"Great Software"
3/5
What do you like best about Restaurant365?

The integration between operations and accounting that allows for easy transitions. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The set up process can be tedious and time consuming missing key features for individual needs Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're glad to hear that you appreciate the integration between operations and accounting. We understand that the set up process can be time consuming, and we are constantly working to improve our onboarding experience. Your feedback is valuable to us and we will take it into consideration for future updates.

Antonella D.
AD
Antonella D.
Senior Accountant
Small-Business (50 or fewer emp.)
"Amazing conference"
4.5/5
What do you like best about Restaurant365?

Accouting and payroll, easy to use, very friendly Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Inventory, not friendly. Hard to understand Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're glad to hear that you find our accounting and payroll features easy to use and friendly. We understand that inventory management can be challenging and we are continuously working to improve this aspect of our platform. Thank you for your feedback and for being a valued customer.

VM
Victor E M.
General Manager
Mid-Market (51-1000 emp.)
"Awesome Product"
5/5
What do you like best about Restaurant365?

One of the best things about Restaurant365 is how it integrates accounting, inventory, and operations into one unified platform specifically designed for restaurants. This saves restaurant operators a lot of time and reduces errors caused by using multiple disconnected systems. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Scheduling can be a challenge, but always improving. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

Thank you for taking the time to share your experience with Restaurant365! We’re so glad to hear that the unified platform for accounting, inventory, and operations is helping streamline your work and reduce errors—that’s exactly what we’re here to do.

We also appreciate your feedback on scheduling. It’s an area we’re continually enhancing, and insights like yours help guide our improvements.

It’s great to know that R365 is solving key challenges and delivering real value for your operation. We’re grateful to have you as part of the R365 community!

Erin B.
EB
Erin B.
Administrative Manager
Mid-Market (51-1000 emp.)
"Great for restaurant Accounting!"
5/5
What do you like best about Restaurant365?

It’s very user friendly, with lots of integrations available from POS to distribution! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Sometimes the help

Center can be slow To respond. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're glad to hear that you find Restaurant365 user-friendly and appreciate the integrations available. We apologize for any delays in our help center and are constantly working to improve response times.

Thomas P.
TP
Thomas P.
Gm
Small-Business (50 or fewer emp.)
"What is she talking very top, notch?You can get any of"
5/5
What do you like best about Restaurant365?

How it does all that counting and reviewing Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The AI part of it is great. We don't even hear, and I was like this stuff where I would pay happening right now.I feel this is the downtown.The light that you feel like it's moving.I feel like they're a hotel was moving last night, so Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

Thanks for sharing your feedback! We’re thrilled to hear that you’ve had such a positive experience with Restaurant365 and that the platform has been helpful in your work. Your comments about the automation and AI aspects are especially encouraging—we’re always striving to make complex processes seamless and nearly invisible so operators can focus more on running their restaurants.

We appreciate you taking the time to leave a review and are grateful to have you in the R365 community!

Verified User in Restaurants
CR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"R365 is the BEST all in one accounting and ops solution"
5/5
What do you like best about Restaurant365?

Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

It's pretty complicated, training takes a lot of effort Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're delighted to hear that Restaurant365 is helping you troubleshoot prime costs and accurately cost recipes. We understand that the complexity and training effort can be challenging, and we're dedicated to improving the user experience and providing more efficient training to help you make the most of the platform.

AY
amy y.
chef/owner
Small-Business (50 or fewer emp.)
"Not Ideal for small businesses, overpromise, underdeliver"
0.5/5
What do you like best about Restaurant365?

one of the few tech platforms restaurants/food businesses can use to fully integrate their accounting with inventory mgmt and recipe costing Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

it seems like after compeat was turned into Restaurant 365 they are pushing for more customers and their sales team are overpromising the benefits of this program to anyone and everyone that will listen without doing due diligence and making sure it's the right fit. As a small business, I felt manipulated and swindled the entire onboarding process. I was told they integrate with square online when in fact they do not and they spent 4 months pretending to fix it behind my back to no avail. They are adamant in not giving refunds under no circumstances which speaks to the poor and untransparent customer service they provide. They throw 1,000 people at your disposal to answer the smallest questions but are not capable to providing an umbrella solution. Customer service is like speaking to bots, and they heavily rely on the power of what used to be a great software but is now competing with other platofrms that have better customer service, better user design, and better overall customer experience. I'm completely disappointed in R365 because I used to be a Compeat user, and there are very little solutions in the marketplace (another thing they rely on). I wish I could take the year back in negotiating a solution with their team. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We apologize for the negative experience you've had with our platform. We take your feedback seriously and will work to improve our sales process and customer service. Please reach out to our support team to address the issues you've encountered.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"The best accounting software for restaurants!"
5/5
What do you like best about Restaurant365?

It is very user friendly for our operations team and perfect for our accounting team! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The fixed asset module could use some improvements. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're thrilled to hear that Restaurant365 is meeting your needs for user-friendliness and accounting functionality!

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great"
5/5
What do you like best about Restaurant365?

Reports that I received weekly is well structured Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

There is nothing that I dislike from restaurant 365 Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365
Edit edit

We're glad to hear that you find our weekly reports well structured! Thank you for your positive feedback.