I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, promptly assisting us with any questions or issues we encounter. I appreciate Restaurant365's specialized focus on restaurant operations, which aligns perfectly with our needs, enhancing our daily operations. The seamless integration with other systems like Aloha, Toast, and SpotOn is another feature I value, facilitating a cohesive workflow. Additionally, I am impressed by its efficient handling of inventory management, greatly benefiting our business operations. Review collected by and hosted on G2.com.

No dislikes about it Review collected by and hosted on G2.com.

It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 business days (5 locations) of the end of the period and the other majority of our restaurants that is done within 7 business days (41 locations) of the end of the period. Some of this has to do with their period end dates, Sunday or Wednesday, respectively. With having operations and accounting under one system we can get the weekly inventory posted to the P&L the day after the week ends so it is basically instant access to cogs. They also allow for less manual entry on the back end because the operator can enter everything for inventory straight into a system that is keeping costs updated based on our purchases without the manual updates to an Excel spreadsheet. Review collected by and hosted on G2.com.

I know it may not seem like it is a big deal as this is usually a big selling point but there are times that immediate access to data isn't as helpful when you have a multi step process to make sure payroll is posted correctly. Or there is adjustments that have to be made to a labor allocation because it wasn't known before payroll was processed and the manager is looking at their P&L and see payroll is posted but then start asking questions while I'm still trying to complete my process. So you end up with questions about something because they looked 5 mins before you completely finished the process. Review collected by and hosted on G2.com.

I like how user friendly Restaurant365 is. It is very, very robust. Review collected by and hosted on G2.com.

I think that the change to automation lost some things in the translation of AP data capture. Review collected by and hosted on G2.com.

The ease of utilizing with multiple entities. The online support center is very user-friendly and has a majority of the information needed when questions arise. Review collected by and hosted on G2.com.

There are a lot of details to fill in initially and the training from R365 was very generic. It seemed like the training person was ready from a script and any questions outside of that, were not easily answered. There were a few things we asked about and were told the system could not do that. Once we utilized the online support center, we were able to figure it out on our own. The trainer was extremely nice, it just seemed she had not used the system in the capacity we were using it. Review collected by and hosted on G2.com.

R365 efficiently and effectively improves the streamlining of our inventory, payroll and integration of our products. Review collected by and hosted on G2.com.

R365 has a some hurdles when it comes to integration with some softwares which has caused a bit of work on our end. Review collected by and hosted on G2.com.

I like that it has different areas and uses that can be using between different departments within a company, such as commissary, operations, and finance Review collected by and hosted on G2.com.

The lack of support and instructions of the different areas in R365 Review collected by and hosted on G2.com.

We have been using Restaurant365 for 8 years and they are the best accounting company we have found. They are not perfect but they do a very good job of coninueing to invest and improve their platform. Review collected by and hosted on G2.com.

Some things could be more customizable like their commissary shipping slips. Review collected by and hosted on G2.com.

Functionality between restaurant operations and accounting. Being able to have restaurant operators use the same system as accounting and have them talk to one another is huge! Review collected by and hosted on G2.com.

Training and some of the reporting features I wish had more capabilities and options than what they currently have. Review collected by and hosted on G2.com.

The automation capabilities of restaurant 365 and ease of use makes this system easy to recxommend. Review collected by and hosted on G2.com.

The system updates frequently to make improvements which can cause headaches from time to time. Review collected by and hosted on G2.com.

The range of integration options that Restaurant365 offers is pretty robust, allowing users to connect their other software pretty seamlessly. The fact that the platform is web-based means you can access your database anywhere and updates/bug fixes are quickly applied. Review collected by and hosted on G2.com.

The cost of using Restaurant365's full suite of services may not be doable for all restaurants as it can get pretty pricey. Review collected by and hosted on G2.com.