BT
Brent T.
Accounting Manager
Mid-Market (51-1000 emp.)
"Powerful restaurant management tool"
5/5
What do you like best about Restaurant365?

Real time data is available daily that brings in accruals and is truly a spot to see everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The only downside is learning another system, but it's such a powerful system once it is running. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Brent! We're thrilled that Restaurant365 is providing you with real-time data and comprehensive reporting to support important decision-making. We understand that learning a new system can be a challenge, so we appreciate your patience and are glad to hear that the powerful features are making a positive impact for your team. We're here to support you every step of the way!

JF
Jeffrey F.
President
Mid-Market (51-1000 emp.)
"Revolutionary Product!!"
5/5
What do you like best about Restaurant365?

Restaurant365 has streamlined my accounting so that I get accurate and timely financial reporting with a minimum of effort. Everything is integrated and every feature is robust. It is an essential tool for running our restaurants. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Nothing. It is a great product and I've been happy with every aspect. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the glowing 5-star review, Jeffrey! We're delighted to hear that Restaurant365 has become an essential tool for streamlining your accounting processes and generating accurate, timely financial reports.

It's fantastic that you find all the features robust and well-integrated. Your satisfaction is our top priority.

Our team is always happy to assist you in getting the most out of Restaurant365. If you have any questions or need guidance with budgeting or scheduling, please don't hesitate to reach out to our support team or product specialists.

Thank you for choosing Restaurant365! We're committed to continuously improving our platform and providing world-class service.

MF
Megan F.
Mid-Market (51-1000 emp.)
"Streamlining processing for operations and accounting"
5/5
What do you like best about Restaurant365?

Inventory management, online scheduling, and sharing invoices with our AP department have definitely streamlined our processes. We appreciate the ability to eliminate a lot of paperwork and storage space as well as the ease of communication regarding scheduling between managers and our employees. Having all of these things on the same platform really makes it convenient as well. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I think there is space for improvement on some of the small details regarding some processes, but 365 is great at listening to suggested improvements to their products. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Megan! We're thrilled that Restaurant365 streamlined your processes with inventory management, online scheduling, and invoice sharing.

We couldn't agree more! Eliminating paperwork, saving storage space, and improving communication are all valuable benefits of a centralized platform.

We appreciate your feedback on continuous improvement. We're always looking for ways to enhance the user experience, and your suggestions are important to us. Please feel free to share any specific details about process improvements you have in mind. You can submit them directly through the idea portal.

We're confident Restaurant365 will continue to save you time and money through efficient process management. Thank you for choosing Restaurant365!

LJ
LaWanda J.
SVP Controller
Mid-Market (51-1000 emp.)
"Great experience with a user friendly industry specific erp solution"
4.5/5
What do you like best about Restaurant365?

Have all legal entities and locations in one platform with industry specific support.

Partnerships with industries leaders to support operations and accounting needs as needs evolve Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Need to work on billing issue turn around. Response can be slow. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, LaWanda! We're thrilled that Restaurant365 allows you to manage all your legal entities and locations within a single platform, with industry-specific support readily available.

We understand your feedback regarding billing issue turnaround time. We continuously strive to improve efficiency and responsiveness in all aspects of our customer service. We appreciate you bringing this to our attention, and we're actively working on streamlining our billing issue resolution process.

Thank you for choosing Restaurant365! We're committed to continuously improving Restaurant365 and providing world-class customer service.

Finn M.
FM
Finn M.
Area Manager
Mid-Market (51-1000 emp.)
"Informative and useful for the newbies"
5/5
What do you like best about Restaurant365?

How it is all user friendly with the proper guidance. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

It is a process to set up but there seems to be light at the end of the tunnel from what we have taken out of it Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We appreciate your feedback, Finn! It's fantastic that you find Restaurant365 user-friendly. Our intuitive interface, coupled with our extensive onboarding resources and knowledgeable support team, makes getting started with Restaurant365 a breeze.

We're particularly glad you're enjoying the robust inventory management tools, which empower you to streamline stock control, minimize waste, and ensure smooth operations.

Thank you for choosing Restaurant365!

AG
Alison G.
Operational coordinator
Mid-Market (51-1000 emp.)
"Helpfully"
5/5
What do you like best about Restaurant365?

It's very organized, has helped us have a better control in our system. Great program for small businesses that are growing. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Having to creat tickets. We would like someone on a call to help us and guide us through on a face to face call. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the positive feedback, Alison! We’re glad Restaurant365 is helping you stay organized and supporting your growth. We appreciate your input on ticket support and understand the need for more direct assistance. We’ll share this with our team as we look to improve our service options. Please reach out if there’s anything else we can do to help!

Brian M.
BM
Brian M.
Human Resources Generalist
Mid-Market (51-1000 emp.)
"Outstanding Platform"
5/5
What do you like best about Restaurant365?

Customer support is outstanding. These guys truly want you to be successful using their platform. Workshops and conferences available, but lots of online resources to help you out. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Scheduling platform isn't great. Not very intuitive, tough overall user experience. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Brian! We're thrilled that you find our customer support team outstanding and dedicated to your success. We also appreciate you highlighting our workshops, conferences, and online resources – we strive to provide a comprehensive learning experience.

We understand your feedback regarding the scheduling platform. Your insights are valuable to us, and we're always working to improve the user experience!

We're delighted to hear you love our Applicant Tracking System (ATS) and Inventory Management solutions. These features empower you to streamline recruitment, manage staff efficiently, and minimize waste, all of which contribute to smoother operations.

Thank you for choosing Restaurant365!

TJ
Taylor J.
Director of food and beverage
Mid-Market (51-1000 emp.)
"Very helpful and timesaving"
4/5
What do you like best about Restaurant365?

R365 has given me us the resources to save time therefore enabling management to spend more time on the floor engaging with our guests. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Can be hard to get older employees to buy into the program. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your great review, Taylor! We're thrilled to hear that Restaurant365 is helping you save time, allowing your management team to focus more on engaging with guests. It’s fantastic to know that our platform is streamlining your task management, inventory, and ordering processes. We understand that getting buy-in from all team members can be a challenge, and we’re here to support you in making the transition as smooth as possible. Thank you for choosing Restaurant365!

MR
Melissa R.
Controller
Mid-Market (51-1000 emp.)
"Great Service and Ease of Use"
5/5
What do you like best about Restaurant365?

The service that we have received since onboarding a year and a half ago has been wonderful! Even as we have watched this company grow and their team move around and grow, we've always received the best service and respect! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I am counting the days until the develope their own tax service... that's the final key that we really need. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the wonderful review, Melissa! We’re thrilled to hear that you’ve had a great experience with our service since onboarding, and we appreciate your continued support as we grow. We hear you on the tax service request—that feedback is valuable and noted. It’s great to know that our platform integration is meeting your needs. Please don’t hesitate to reach out if there’s anything else we can do to help!

SH
Steffani H.
Accounts Payable Clerck
Mid-Market (51-1000 emp.)
"Good for small businesses growing"
5/5
What do you like best about Restaurant365?

Working with 365 directly has improved our AP system as well as our AR system. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Having to turn our AP invoices into AR invoices. It's a timely matter, I wish they had a faster way. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the 5-star review, Stefani! We’re glad to hear Restaurant365 has improved your AP and AR processes. We appreciate your feedback on the invoicing system and will share it with our team for potential enhancements. Let us know if there’s anything else we can do to support you!