--- title: Restaurant365 Reviews meta_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 324 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Restaurant365 Reviews **Vendor:** Restaurant365 **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 324 ## About Restaurant365 Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. ## Restaurant365 Pros & Cons **What users like:** - Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. (36 reviews) - Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. (24 reviews) - Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. (14 reviews) - Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. (13 reviews) - Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. (12 reviews) - Users appreciate the **exceptional customer support** of Restaurant365, always ready to provide solutions tailored to their needs. (11 reviews) - Ease of Operations (9 reviews) - Users value the **centralized management** of Restaurant365, enhancing communication and efficiency across operations and accounting. (8 reviews) - Easy Integrations (8 reviews) - Users highlight the **efficiency improvements** in AP and AR systems, enhancing operations across all restaurant aspects. (8 reviews) **What users dislike:** - Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. (10 reviews) - Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. (10 reviews) - Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. (8 reviews) - Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. (8 reviews) - Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. (8 reviews) - Poor Reporting (7 reviews) - Setup Difficulty (7 reviews) - Complex Implementation (6 reviews) - Complexity (6 reviews) - Time Consumption (6 reviews) ## Restaurant365 Reviews ### 1. All-in-one platform that simplifies restaurant operations and back-office work\ **Rating:** 5.0/5.0 stars **Reviewed by:** Hector R. | Corporate Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Restaurant365?** As a Training & Restaurant Technology Manager overseeing multiple stores, I appreciate how Restaurant365 combines accounting, scheduling, payroll, and inventory into one platform. The ease of integration with our POS and payroll systems cuts down on duplicate work and errors, and the number of features available allows different departments to work within the same system. Once implemented, the ease of use makes it simple for managers to handle day-to-day functions, and the frequency of use across locations ensures consistency and visibility for the whole organization. **What do you dislike about Restaurant365?** Implementation takes a lot of work and effort. If you and your team don’t set up a lot during this time, adoption at both the store level and corporate level will be tricky and frustrating. The key is to use the implementation process to set up everything you need, and don’t be afraid to ask tons of questions. **What problems is Restaurant365 solving and how is that benefiting you?** Restaurant365 is solving the problem of running multiple disconnected systems for accounting, payroll, scheduling, and inventory. By centralizing everything, it reduces duplicate work, improves accuracy, and saves time for both store-level managers and our corporate office. For me as a Training & Restaurant Technology Manager, it provides one platform to train managers on and ensures consistency across all locations. The visibility into costs, labor, and sales data helps us make better decisions and keeps both operations and administration aligned. **Official Response from Laura Cole Contreras:** > We're glad to hear that Restaurant365 has been able to simplify your restaurant operations and back-office work by combining various functions into one platform. The ease of integration with POS and payroll systems and the availability of multiple features for different departments are some of the key benefits we aim to provide. ### 2. Highly Customizable but Time-Consuming Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Kwon C. **Reviewed Date:** February 05, 2026 **What do you like best about Restaurant365?** I appreciate Restaurant365's customizability. I'm able to tailor specific reports and items exactly how I want them, which is really helpful. **What do you dislike about Restaurant365?** Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. **What problems is Restaurant365 solving and how is that benefiting you?** I use Restaurant365 for AP Payment, Sales, and Bookkeeping because it optimizes processes. ### 3. From Sage Intacct to R365 Accounting **Rating:** 2.5/5.0 stars **Reviewed by:** Judy M. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Restaurant365?** The ease of utilizing with multiple entities. The online support center is very user-friendly and has a majority of the information needed when questions arise. **What do you dislike about Restaurant365?** There are a lot of details to fill in initially and the training from R365 was very generic. It seemed like the training person was ready from a script and any questions outside of that, were not easily answered. There were a few things we asked about and were told the system could not do that. Once we utilized the online support center, we were able to figure it out on our own. The trainer was extremely nice, it just seemed she had not used the system in the capacity we were using it. **What problems is Restaurant365 solving and how is that benefiting you?** The operations side of the business needed to replace the POS and R365 is the option chosen to handle inventory. Then the decision was made to change our accounting software as well. We were using Sage Intacct which is a very robust system with extension reporting. **Official Response from Laura Cole Contreras:** > Thank you, Judy, for taking the time to share your experience with Restaurant365. We're glad to hear that managing multiple entities has been easier with our platform and that you've found value in our online support center. We also appreciate your candid feedback about your onboarding experience. We’re sorry to hear that the training felt too scripted and didn’t fully align with the way your team uses the system. That’s not the experience we strive to deliver. Your insights help us continuously improve, and we’re currently investing in more real-world use case training to better support customers like you. If you'd be open to it, we’d love to learn more about your setup and how we can ensure you’re getting the most out of R365. Feel free to reach out to us at resolutions@restaurant365.com—we’re here to help. Thanks again for choosing R365. We’re honored to support both your operations and accounting teams. ### 4. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Cornelia R. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Functionality between restaurant operations and accounting. Being able to have restaurant operators use the same system as accounting and have them talk to one another is huge! **What do you dislike about Restaurant365?** Training and some of the reporting features I wish had more capabilities and options than what they currently have. **What problems is Restaurant365 solving and how is that benefiting you?** Business intelligence! Can't wait to see more of this! **Official Response from Laura Cole Contreras:** > Thank you for your valuable feedback, Cornelia! We're glad to hear that you appreciate the seamless functionality between restaurant operations and accounting in Restaurant365. We understand the importance of having these systems communicate effectively. We apologize for any inconvenience caused by the training process and the limitations in reporting features. Your input is crucial to us, and we'll take it into account for future improvements. Regarding business intelligence, we're thrilled that you're excited about it! We're continually working on enhancing this aspect to provide you with even more valuable insights for your business. Your support and suggestions are greatly appreciated as we strive to make Restaurant365 better for you. If you have any further feedback, please don't hesitate to reach out to us. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 5. Great multifunctional accounting software for medium size company **Rating:** 4.0/5.0 stars **Reviewed by:** Lenka C. | Director of finance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Restaurant365?** The software provides a complete hospitality accounting solution that is both user friendly for operations and sophisticated enough for accounting team. **What do you dislike about Restaurant365?** Sometimes it is quite complex to set up particular modules - I.e. commissary - to work correctly and the functionality is not always intuitive. There is also a missing reporting function for task management. **What problems is Restaurant365 solving and how is that benefiting you?** Multi unit financial reporting, task management for operations, inventory controls. **Official Response from Laura Cole Contreras:** > We're glad to hear that you find Restaurant365 to be a great multifunctional accounting software for medium-sized companies. We appreciate your feedback about the complexity of setting up certain modules and the missing reporting function for task management. We are constantly working on improving our software and will take your comments into consideration for future updates. ### 6. Good replacement for compeat **Rating:** 4.0/5.0 stars **Reviewed by:** Amelia S. | Director of Finance and Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Restaurant365?** Custom financial reports and bank activity are great features. Also docs to process is great to use. **What do you dislike about Restaurant365?** The implementation and onboarding was difficult due to the complexity of our historical data. **What problems is Restaurant365 solving and how is that benefiting you?** Clean financial reporting. **Official Response from Laura Cole Contreras:** > We're glad to hear that you are enjoying the custom financial reports and bank activity features. We understand that the implementation and onboarding process can be challenging, especially with complex historical data. We appreciate your feedback and will continue to work on improving our onboarding process. ### 7. Multi-brand one-stop shop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Restaurant365?** great features and vertical integration from accounting through ops. **What do you dislike about Restaurant365?** R365 reporting is tough to implement fully. Requires a bunch of time and setup. **What problems is Restaurant365 solving and how is that benefiting you?** Common platform for our multibrand business **Official Response from Laura Cole Contreras:** > We're glad to hear that you appreciate our great features and vertical integration. We understand that reporting can be challenging, and we are constantly working to improve this aspect of our platform. We appreciate your feedback and are committed to making the implementation process as smooth as possible. ### 8. Great all in one solution **Rating:** 4.5/5.0 stars **Reviewed by:** Brian H. | CONTROLLER, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Restaurant365?** Software used by all stakeholders. Ability to customize tools **What do you dislike about Restaurant365?** Time consuming process to implement and maintain certain features. Cost benefit organzational challenges **What problems is Restaurant365 solving and how is that benefiting you?** Financial Reporting Operation efficiency **Official Response from Laura Cole Contreras:** > It's great to hear that Restaurant365 is helping with financial reporting and operational efficiency. We're committed to continuously enhancing our platform to meet the evolving needs of our customers. ### 9. 365 experience **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua S. | Staff accountant, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Restaurant365?** The ease of access and utility of resources given. **What do you dislike about Restaurant365?** Implementation process can become confusing. **What problems is Restaurant365 solving and how is that benefiting you?** Fixing company variances and helping restaurant management understand goals. **Official Response from Laura Cole Contreras:** > We're glad to hear that you find Restaurant365 easy to access and useful. We understand that the implementation process can be confusing, and we are constantly working to improve our onboarding process to make it smoother for our customers. ### 10. R365 is the BEST all in one accounting and ops solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Restaurant365?** Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together **What do you dislike about Restaurant365?** It's pretty complicated, training takes a lot of effort **What problems is Restaurant365 solving and how is that benefiting you?** Prime cost troubleshooting, accurate recipe costing **Official Response from Laura Cole Contreras:** > We're delighted to hear that Restaurant365 is helping you troubleshoot prime costs and accurately cost recipes. We understand that the complexity and training effort can be challenging, and we're dedicated to improving the user experience and providing more efficient training to help you make the most of the platform. ## Restaurant365 Discussions - [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) - 1 comment - [View Restaurant365 pricing details and edition comparison](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A06%3A14+-0500&secure%5Bsession_id%5D=74c6ae7b-63f3-45a1-b1bb-dd4459396abe&secure%5Btoken%5D=713965b4ad04d57fa9fa9c43759d0777780bfd7d3cb525f655f1c760d6bf1a23&format=llm_user) ## Restaurant365 Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Factura.ai](https://www.g2.com/products/factura-ai/reviews) - [Micros](https://www.g2.com/products/micros/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [Qu](https://www.g2.com/products/qu/reviews) - [Rain Technologies, Inc.](https://www.g2.com/products/rain-technologies-inc/reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) - [Sail Indoor Positioning](https://www.g2.com/products/sail-indoor-positioning/reviews) - [SkyTab](https://www.g2.com/products/shift4-skytab/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Restaurant365 Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Employee Management **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics **Platform Data** - Activity Dashboard - Alerts and Notifications **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Restaurant365 Alternatives - [Crunchtime](https://www.g2.com/products/crunchtime/reviews) - 4.3/5.0 (51 reviews) - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - 4.6/5.0 (29 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews)