--- title: Restaurant Call Center Reviews meta_title: 'Restaurant Call Center Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Restaurant Call Center works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 2 scale: '5' date_modified: '2025-03-10' parent_category: name: Hospitality url: https://www.g2.com/categories/hospitality --- # Restaurant Call Center Reviews **Vendor:** Call 2 kitchen **Category:** [Other Hospitality Software](https://www.g2.com/categories/other-hospitality) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About Restaurant Call Center Restaurant Call Center is a system designed to enable multiple location restaurant chains that helps with phone-in catering, takeout, and delivery sales from one location. ## Restaurant Call Center Reviews ### 1. Restaurant Call center a solution for restaurants! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Restaurant Call Center?** We have chosen this application for a client of our commercial firm who operates a wide-ranging catering business, to try to increase takeaway sales through delivery, via phone orders. And so far, the results in terms of sales have been quite satisfying. **What do you dislike about Restaurant Call Center?** Restaurant Call Center is not entirely straightforward and requires a minimum of effort to learn to use it effectively, even though the website states that no special training is necessary to use their software. The initial package includes only 90 days of technical support, after which it is paid, except in the case where one decides to resort to emails. **Recommendations to others considering Restaurant Call Center:** I personally recommend the application to restaurants, inns, wine bars, or hospitality-accommodation businesses that want to increase their visibility and thus the opportunity to reach an ever-growing audience, not only for on-site service at the venue but also for takeout. **What problems is Restaurant Call Center solving and how is that benefiting you?** The Restaurant Call Center application has so far enabled a medium-large restaurant, our client, to better manage takeout orders, increasing its revenue. ### 2. Restaurant call center **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastien R. | Workforce Planning Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Restaurant Call Center?** It enhances phone-in catering, takeout and delivery sales, from a centralized location. **What do you dislike about Restaurant Call Center?** It can be expensive for smaller business and not always up to date. **Recommendations to others considering Restaurant Call Center:** For owners with several stores, Call2Kitchen enables their agents to serve inbound customers with speed, accuracy and quality. **What problems is Restaurant Call Center solving and how is that benefiting you?** It can customize menus and/or Inventory items, and it can integrate with Customer Resource Management tools - [View Restaurant Call Center pricing details and edition comparison](https://www.g2.com/products/restaurant-call-center/reviews?open_modal_url=%2Fproducts%2Frestaurant-call-center%2Fwishlists%3Fhost_path%3D%252Fproducts%252Frestaurant-call-center%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A04%3A27+-0500&secure%5Bsession_id%5D=4ebf719c-d752-4e0d-b119-2a954fa1ca54&secure%5Btoken%5D=b6ddc019e77fea3de21b76e9818939ec92c6a0e784f847e694a8dcadfd47d346&format=llm_user) ## Restaurant Call Center Features **Additional Functionality** - Customer Database - Stock Management - Mobile Access - Customer History - Loyalty Program - Recipe Management - Kitchen/Menu Management - For Food Trucks - Cash Management - Generative AI - Reporting/Analytics - Transaction History - Third-Party Integrations - Credit Card Processing - Access Controls/Permissions - Activity Dashboard - Inventory Management - AI Copilot - CRM - Dynamic Pricing - Discount Management - Electronic Payments - API - Employee Management - Sales Reports - Separate Checks - Multi-Location - Online Ordering - Accounting Integration - Order Tracking - Payment Processing - Tips Management - Order Management - SCORM Compliance - Customizable Reports - Blended Learning - Tests/Assessments - Customizable Branding - Virtual Classroom - Surveys & Feedback - Training Management - Certification & Licensing - Course Tracking - Alerts/Notifications - Course Management - Extended Enterprise Learning - Multiple Question Types - Single Sign On - Multi-Language - Self-paced Learning - Offline Access - For Hospitality Industry - Microlearning - User Management - Asynchronous Learning - Gamification - Compliance Tracking - Learning Paths/Tracks - Social Learning - Learner Portal - Mobile Learning - Audio/Video Conferencing - Progress Tracking - Content Library - Synchronous Learning - Instructor-Led Courses - Video Content - Communication Management - Course Authoring - Price/Margin Management - Reviews Management - Maintenance Management - Front Desk Management - GDS/OTA Integration - Revenue Management - Data Import/Export - Billing & Invoicing - Extended Stay - Customizable Templates - Housekeeping Management - Online Booking - Rate Management - For Vacation Rentals - Multi-Currency - Single Property - Spa/Activity Management - Multi-Channel Management - Catering Management - Promotions Management - Marketing Automation - Built-in Accounting - Data Synchronization - Channel Management - Guest Experience Management - Availability Management - Point of Sale (POS) - Booking Management - Calendar Management - Billing Rate Management - Multi-Property - Reservations Management - Room Booking - Reporting & Statistics - Private Rooms - Room Availability Schedule - For Hostel/Dorm Managers - Meal/Nutrition Management - Invoice Management - Tenant Portal - Bed Management - Reputation Management - Rent Collection - Registration Management - Task Management - Maintenance Scheduling - Drag & Drop - Dorms - Booking Notes - Price Optimization - Guest Communications - Property Management - Self Check-In/Check-Out - Wait List Management - Customer Accounts - Gift Card Management - Lead Management - Campaign Management - Delivery Management - Calendar/Reminder System - For Restaurants - Contact Management - Staff Management - Table Management - Customer Segmentation - Social Marketing - Interaction Tracking - SMS Marketing - Social Media Integration - Email Marketing ## Top Restaurant Call Center Alternatives - [Push Operations](https://www.g2.com/products/push-operations/reviews) - 4.4/5.0 (155 reviews) - [Opus Training](https://www.g2.com/products/opus-training/reviews) - 4.9/5.0 (18 reviews) - [Listo](https://www.g2.com/products/listo/reviews) - 5.0/5.0 (15 reviews)