Answer bank / Content library is very helpful. User interface is easy to use. Loads pretty quickly. Review collected by and hosted on G2.com.

Still a bit clunky in terms of populating responsive for DDQs. Potential to be disintermediated by Claude Review collected by and hosted on G2.com.

In a busy RFP center like ours, where each proposal manager is juggling multiple RFPs and many SMEs, Responsive is invaluable at helping us with organization and accurate content. We use the tool all the time and it is hard to imagine how we did our jobs without it. Two things the Responsive team does extremely well are 1) Continually investing in new features and capabilities and letting customers try them in Beta, and 2) Communicating with clients with webinars and trainings to introduce new features or show us how to make better use of the ones we already have. Review collected by and hosted on G2.com.

I have to knock Responsive down from a 10 to 9 because of their support. While the support personnel are kind and polite, they don't understand RFPs and they really don't know much about the software. I would guess that most clients know the software a lot better than the support team. And because the support team can never resolve questions or issues on the first contact, it takes far too much time to deal with them. Often, we just come up with our own workarounds rather than deal with the Support Team. Review collected by and hosted on G2.com.

I have been using RFPIO for just a month, and it’s honestly been a game-changer for me. The AI-powered suggestions have made responding to proposals so much faster and less stressful. I no longer have to dig through documents or start from scratch every time. Having the content library at my fingertips and being able to collaborate with my team in real-time has made a huge difference in how I approach my work. It’s helped me stay organized and confident, especially when deadlines are tight Review collected by and hosted on G2.com.

As a new joiner, the one thing I dislike about RFPIO is that it takes a bit of time to get familiar with all the features and navigation. There’s a lot of functionality packed in, and at first, it can feel overwhelming to find the right answers or figure out how everything connects. However, once you get the hang of it, it really becomes an invaluable tool Review collected by and hosted on G2.com.

I find Responsive, formerly RFPIO, very intuitive and I like the chat section between the RFP team and other members. It's great that it's also integrated via Slack. The setup was pretty easy. Review collected by and hosted on G2.com.

None I can think of. Everything seems to be working fine for me Review collected by and hosted on G2.com.

As a Solution Engineer at IDnow, I really appreciate several standout features of Responsive. The ability to import RFPs directly from Excel sheets is a game-changer—it saves me a ton of time by allowing quick uploads and immediate action on large datasets. The automated collaborator reminders are also fantastic, ensuring that team inputs are gathered efficiently, even across distributed teams. On top of that, the intuitive interface makes collaboration seamless, which is crucial for coordinating the technical responses I handle daily. Review collected by and hosted on G2.com.

As a Solution Engineer at IDnow, there’s not much I dislike about Responsive, but there are a couple of areas that could use improvement. Sometimes, the search functionality within the content library feels a bit inconsistent, making it tricky to quickly find the most relevant answers, especially when dealing with a large volume of data. Review collected by and hosted on G2.com.

This tool streamlines information retrieval and enhances the efficiency of responses and proposal presentations. Review collected by and hosted on G2.com.

At times the application may encounter minor issues, which can usually be resolved by refreshing or occasionally restarting it. Review collected by and hosted on G2.com.

Its easy to use and search features do not take too long Review collected by and hosted on G2.com.

If there are too many active users it may move slow Review collected by and hosted on G2.com.

I really appreciate how Responsive, formerly RFPIO, empowers me with the ability to ask questions without the need to be in a specific document, which is indispensable during client interactions. This feature allows me to confidently provide accurate information by searching through comprehensive resources, eliminating the need for constant consultations with product managers. Another aspect I find extremely valuable is the delegation capability within RF documents. This functionality simplifies the task distribution process, ensuring clarity on responsibilities, and is crucial when managing tight deadlines with multiple team members. It prevents work duplication, thereby enhancing productivity. Overall, Responsive exhibits powerful features that integrate seamlessly into my workflow and streamline the RFP process. I also find that the platform's usability and reliability stand out, offering correct responses most of the time and making it easy to handle more or less the right answers in client engagements. Review collected by and hosted on G2.com.

I find the importing of projects and the flagging of questions to come back to not as intuitive or as good of a user experience as I would hope. There's also a specific issue with certain queries where it pops up and says it doesn't understand the question, even when it seems like something the system could potentially know the answer to. Review collected by and hosted on G2.com.

What I like most is its ease of use, the way it structures information, and how easy it is for the user to navigate. Review collected by and hosted on G2.com.

Nothing really, all looks good in my opinion Review collected by and hosted on G2.com.

I like the CRM integration because it lets the sales team stay in their existing environment, which helps shorten the sales cycle. I also love how smoothly it works overall, thanks to its content intelligence and knowledge base architecture. Review collected by and hosted on G2.com.

Setting up custom templates and labels takes very meticulous planning upfront, especially at the beginning of the process. Review collected by and hosted on G2.com.