User friendly interfaces make using Responsive simple and intuitive.

Regular updates introduce new and improved features.

The AI assistant saves time in configuring projects and pre-populates suggested responses.

Real-time Collaboration with the bid team from within the project. Review collected by and hosted on G2.com.

It is so easy to add new content the library can quickly fill with similar or duplicate content. Features to identify potential duplicates would help at the point of adding new content to prevent this. Review collected by and hosted on G2.com.

I use Responsive primarily as our content library repository. Adding new content feels straightforward and low effort, which encourages frequent updates. The interface supports fast retrieval of information using keywords, tags, and projects, which improves day to day efficiency.

The Smart Search feature stands out. Search results return relevant and contextual answers quickly, which suggests strong AI driven understanding of intent and content relationships. This reduces time spent manually browsing the library.

Responsive also includes the Ask feature, which supports AI assisted drafting. Ask generates responses grounded in our existing knowledge base, which accelerates first drafts and improves consistency across answers.

For complex RFPs, Responsive supports full project organization and management. You assign questions and tasks easily, track progress, and reuse prior answers through automatic question matching and prepopulation. This structure helps manage large RFPs with multiple contributors and tight deadlines. Review collected by and hosted on G2.com.

Responsive licenses work on a named user basis. Anyone who logs in to review answers, comment, edit, or approve content requires a paid seat. There is no free reviewer only access. This often increases license count for teams with legal, security, or executive reviewers who participate occasionally in RFP reviews. Review collected by and hosted on G2.com.

I love that I can start with a preformatted template and use drop-down menus to fill in the information I need. Responsive streamlines the entire proposal process. It saves me time with creating my proposals and has a professional looking format that appeals to my clients. The setup was straightforward after a few online training sessions from our marketing department. I also appreciate the flexibility it offers, as I was trained to use Responsive for one of my departments and brought on another department so that I can use it for both. Review collected by and hosted on G2.com.

I do sometimes have a hard time creating my templates especially when I need to use the [] to auto-populate items. Just making it more user-friendly... easier to manipulate. I typically cut and paste the information there from prior proposals to make sure the formatting is correct. Review collected by and hosted on G2.com.

As a manager overseeing our security questionnaire process, the collaboration and workflow features have been the biggest win. Assigning sections to subject matter experts, tracking progress, and managing approvals all happen in one place — no more chasing people down over email. The workflow automation also makes it easy to run multiple projects simultaneously without things falling through the cracks. Review collected by and hosted on G2.com.

The biggest frustration is that the UI can feel clunky in certain areas — some workflows require more clicks than they should, and a few parts of the interface feel like they haven't kept pace with the rest of the platform. It's not a dealbreaker, but there's a noticeable difference between the more polished sections and the ones that feel a bit dated. Smoother navigation and a more consistent experience throughout would go a long way. Review collected by and hosted on G2.com.

I like the AI Draft tool in Responsive, formerly RFPIO, because it helps us pull content easily and in a way that works for our members. When working on RFPs, the tool can generate responses when we don't have clear-cut answers, and it provides a trace score on how well the response fits the question. Review collected by and hosted on G2.com.

I'm still fairly new to my role and still learning, but I think the content could be organized or stored in a different way that is more effective when trying to find specific responses. I would have different ways of being able to filter or see content, or when it looks for keywords in a question it is more accurate in finding records of the question itself, not just the keywords. Review collected by and hosted on G2.com.

The AI functionality to answer questions. I like the updates to having it not change library responses, but that still needs a little work. But it is easy to use and the UI is easy to follow. The performance is pretty good given the work I feel it still needs. We don't use any integrations yet. Review collected by and hosted on G2.com.

This isn't Responsive's fault, but library maintenance just sucks overall. Review collected by and hosted on G2.com.

I love that Responsive is really easy to use, with a very intuitive UI. It handles every sort of questionnaire we get, which is super helpful. I also love the self-service trust center, where customers can download whatever documents they need. I appreciate that I don't have to update things in multiple places; I just use the content library, and everything updates across the board. It's also great that Responsive is constantly coming out with new features and upgrades. The initial setup of Responsive was very easy and smooth, and I was impressed with their onboarding process. The onboarding analyst made everything very clear, and the training was great. Even setting up the integrations was easy, and our Salesforce admin noted how easy it was. All the information available from the Responsive help center was also very helpful. Review collected by and hosted on G2.com.

We have a unique use case for the AI feature, so we have to be pretty careful with it. Review collected by and hosted on G2.com.

The content database management tools are top-notch, offering excellent organization and a robust set of features. It's more functionality than I could even consider using. Review collected by and hosted on G2.com.

The AI feature is helpful, but could use some work in terms of the way it writes and uses content. It's only as good as the content database itself. Review collected by and hosted on G2.com.

Responsive has become much more than just a question-and-answer database for RFPs. It’s now a tool I rely on day to day for the wide range of questions that come up throughout the course of a typical business day. Review collected by and hosted on G2.com.

I still have trouble converting tables, there doesn't seem to be any clear way to do it. Also, question/answer pairs can sometimes get lost once you have a lot of data entered. Review collected by and hosted on G2.com.

The new UI (compared to when I started) is definitely cleaner and looks modern. There are a few AI features like the Smart Search, which really works well if your data (your responses to questions) are good. I also like the feature to rephrase my manual answer. Review collected by and hosted on G2.com.

It's tricky since I'm used to the UI now so much. I think the biggest improvement could be achieved in the import of RFP questionnaires. I know, they are all different and therefore it's not easy, but maybe some kind of a 'Have you missed this?', 'How about using that?' kind of control would be helpful. Review collected by and hosted on G2.com.