EP
Emma P.
Account Director
Mid-Market (51-1000 emp.)
"Excellent Service"
4/5
What do you like best about ResponseTap?

How much this has helped me with regards to tracking and understanding a customer! Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

Nothing at all! The whole system/implementation was incredible! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Easy and Beneficial solution to call tracking "
4.5/5
What do you like best about ResponseTap?

The support team at Response Tap are fantastic, they are quick to help and respond whenever help is needed, by far the best support team we have come across Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

The dashboard isnt the easiest to use, especially when needing to download one time reports. Review collected by and hosted on G2.com.

AC
Ashton C.
ECommerce Strategist
Mid-Market (51-1000 emp.)
"Review"
5/5
What do you like best about ResponseTap?

ResponseTap makes my marketing more effective! Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

I don't hate anything about ResponseTap! Review collected by and hosted on G2.com.

Craig B.
CB
Craig B.
Marketing Executive
Computer Software
Mid-Market (51-1000 emp.)
"Delivering True Insight"
4/5
What do you like best about ResponseTap?

Really easy to route and track phone numbers Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

interface not the most intuitive but made up for with the funcationality Review collected by and hosted on G2.com.

KJ
Karin J.
Small-Business (50 or fewer emp.)
"Easy Solution for call tracking"
5/5
What do you like best about ResponseTap?

Easy to use and support team are very helpful. Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

Would be good if you could access recordings after the 30 days window Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to use and great tracking"
5/5
What do you like best about ResponseTap?

The interface is very user friendly so running report and setting up new numbers is extremely easy. If you ever do have a problem the support team are on had to help! Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

Not much to dislike as I haven't had any problems yet. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Excellent Service"
5/5
What do you like best about ResponseTap?

It has changed the way we are able to analyse our Marketing in a huge way! Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

There is nothing to dislike, its very user friendly

Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very nice platform for Call Reporting"
4/5
What do you like best about ResponseTap?

I found response tap a perfect platform for call recording and reporting at such a depth and accuracy. Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

process is little lengthy and need extensive training Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Moved from a competitor and haven't looked back"
5/5
What do you like best about ResponseTap?

Great support team, this is what made them far better than the competitor we were with Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

Can be a bit clunky sometimes on the dashboard but you get used to it Review collected by and hosted on G2.com.

Alexandra S.
AS
Alexandra S.
Digital Marketing Manager
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Leading Call Tracking Software -Don't Hesitate"
4.5/5
What do you like best about ResponseTap?

The ease at which I can get data on which of my Marketing efforts are translating into real leads for the business. Also the account managers are amazing and always wanting to make sure we get the most out of the product. Review collected by and hosted on G2.com.

What do you dislike about ResponseTap?

There's nothing really, but if I had to pick, it's the new look of the dashboard- but that's just because I'm not used to it yet! That said, it does look like it has a lot more to offer than the original version. Review collected by and hosted on G2.com.