Anal P.
AP
Anal P.
Analyst - Marketing Analytics
Mid-Market (51-1000 emp.)
"Best in class Survey tool amongst the all :-)"
5/5
What do you like best about ResponseSuite?

I love the fact how easy Responsesuite is to use and how I can easily create simple survey forms for all my initiatives across channels and float it out and get the responses or my prospect and customers. Also designable thank you page makes it so much helpful for me. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

The interface could me much cleaner and Also intergrations with other CRM tools to get the data on CRM and analytics of form submissions can be great. Otherwise it's already one of the best in business and has helped me immensly. Review collected by and hosted on G2.com.

kunal y.
KY
kunal y.
Sr Claims Management Associate
Enterprise (> 1000 emp.)
"Response suite review"
4/5
What do you like best about ResponseSuite?

Every marketing persons solution as it is easy to use and provide convenience in connecting with customers and prospects to get their fare opinion about the product or service. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

Forms can be more elegant in designing and also reciever should not feel bored while filling the form so design and animations can be improved for the user.Also multiple forms creates lag which can be improved. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"An excellent alternative to tools such as SurveyMonkey, but also so much more"
3.5/5
What do you like best about ResponseSuite?

I find this to be a very flexible tool with a lot of power hidden beneath the surface, that is there when you need it. On the whole I find it easy to use and it is definitely improving on a regular basis. There are a few quirks, and the odd thing that you'd think you could do, but can't, which can be a tad frustrating, but overall it works very much as I want it to. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

I think the survey/quiz design is a little dated if I am honest and I think a bit more focus needs to go into making published surveys, forms and quizzes more mobile friendly. Don't get me wrong, they do work, but they could be a bit more elegant. But the good news it that ResponseSuite are already working on this (apparently) and I'm hoping they'll release an update very shortly that hits a home run as far as design is concerned. Review collected by and hosted on G2.com.

Jonathan T.
JT
Jonathan T.
Co-Founder
Small-Business (50 or fewer emp.)
"A survey tool with nice features that gets the job done easily"
4/5
What do you like best about ResponseSuite?

What I like best is how I can add conditional elements to the thank you pages based on what the user says in the survey.

Depending on what someone says or selects in the survey, I can show different images, text, or append different values via URL parameters. We use that to customize the user's experience and help us get some valuable data on them. For example, you can make a Facebook audience that looks for a particular URL parameter that you place in the URL depending on their answer to specific questions. Then, we can retarget them with specific messages. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

I wish the interface were cleaner and more modern in both the backend and the final survey. It feels more like Google Forms than Typeform. I really appeciate a beautiful product, and when it comes to ResponseSuite, it's more a utilitarian product for us. It gets the job done. It's a bit clunky, and I wish they'd come out with some new theming options, but we make do with what's there. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"ResponseSuite has been a life save in creating surveys with its drag and drop survey builder"
3.5/5
What do you like best about ResponseSuite?

Drag and drop survey builder, so many question and answer types, cutomizable on page messages Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

Chat support could be improved, Custom reports and analytics also needs some work Review collected by and hosted on G2.com.

Verified User in Education Management
EE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Simple tool for marketing surveys with good integrations"
4/5
What do you like best about ResponseSuite?

Very easy drag and drop editor to choose multiple question types. I also like the "human readable" URL link. This makes it easy to share and post the survey to multiple channels. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

End user forms for completing surveys are pretty vanilla and it isn't great on mobile. UI for using the tool is pretty old fashioned. It could use a UX refresh. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"An exceptional software for marketing and improving customers experiences over the years"
3.5/5
What do you like best about ResponseSuite?

Flexible and easy-to-use editor functions and features increase the chances of tailoring questions to attract better responses and data needed for surveys in the organization's decision-making. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

Well, I would appreciate it if the theme and interface were more innovative with captivating graphics to engage the user experience. I equally look forward to seamless navigation for end-users. Review collected by and hosted on G2.com.

Elchin G.
EG
Elchin G.
Business Analyst
Small-Business (50 or fewer emp.)
"Sales improvements"
3.5/5
What do you like best about ResponseSuite?

The best thing is about the survey system. You can easily create a survey in order to get feedback from customers and improve it within different quarters of the company. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

The fee is a bit high if we compare it with SurveyMonkey and considering the fact that it has not a lot of features. Especially the XYZ is missing. Review collected by and hosted on G2.com.

Jacqueline C.
JC
Jacqueline C.
HR Manager
Small-Business (50 or fewer emp.)
"Good survey tool for everyone"
5/5
What do you like best about ResponseSuite?

It is definitely great to customize the users experience and to craft surveys for customers to use. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

It isn't very modern looking, but it gets the job done Review collected by and hosted on G2.com.

Zeeshan A.
ZA
Zeeshan A.
Assistant Manager HR & Admin
Small-Business (50 or fewer emp.)
"Incredible software to make your own survey"
4.5/5
What do you like best about ResponseSuite?

The marketing superpower tool is incredible. Review collected by and hosted on G2.com.

What do you dislike about ResponseSuite?

The software does not allow reports in PDF. They only have three options available. Review collected by and hosted on G2.com.