Reza S.
RS
Reza S.
IT Manager
Manufacturing
Mid-Market (51-1000 emp.)
"Extremely satisfied"
5/5
What do you like best about ResourceSpace?

We have been using ResourceSpace for many years, an outstanding open-source application. Initially, we hosted it in our own data center, but maintaining the system, especially as a public-facing server, became increasingly challenging and time-consuming.

To address these challenges, we transitioned to ResourceSpace Cloud two years ago, a cost-effective and flexible solution. With this move, our system is always up-to-date with the latest patches, allowing us to focus on improving our internal processes instead of managing server infrastructure.

During the migration, we received exceptional support from a dedicated Customer Success team, ensuring a smooth and hassle-free onboarding experience. What truly impressed us, however, was the team's ongoing commitment to our success. They continue to guide us, introducing new features and encouraging us to make the most of the platform.

We are extremely satisfied with ResourceSpace Cloud and the support we have received. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

It is a highly advanced system that demands a significant level of expertise. Therefore, professional support is essential. Review collected by and hosted on G2.com.

Lorna M.
LM
Lorna M.
Head of Library Services
Mid-Market (51-1000 emp.)
"Using ResourceSpace to manage images within a botanic garden"
4/5
What do you like best about ResourceSpace?

ResourceSpace was easy to implement and is easy to use while also including lots of really useful features, including the ability to create customised collections of images that can be shared with both internal and external users and to link to particular images / collections from our Library Management System. I also like the fact that it's an Open Source system and the customer support that we get via Montala has been great. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

I haven't found any major downsides with using ResourceSpace. I haven't got as much time as I would like to spend working with it and so I haven't been able to explore all of the potential uses. Review collected by and hosted on G2.com.

MH
Monika H.
Online Marketing Manager
Mid-Market (51-1000 emp.)
"ResourceSpace is a great data asset management system."
4.5/5
What do you like best about ResourceSpace?

We have been using ResourceSpace since 2018 and chose this software to manage our media data because the search and storage options are very extensive, the cloud-based software is quickly available to all our subsidiaries and is also used by them for storage. We use the system on a daily basis. It is easy to provide customers or other users with the media documents with just a link. The customer service support responds very quickly and always has a solution to our questions. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Communication is always in English. We are a company in Germany and sometimes you have to be precise to avoid misunderstandings. Review collected by and hosted on G2.com.

Creole C.
CC
Creole C.
Owner
Mid-Market (51-1000 emp.)
"Excellent customer support and a wonderful product for managing your digital assets."
5/5
What do you like best about ResourceSpace?

The metadata fields help staff navigate to the information they need quickly. The system is easy to update as your organization grows and evolves. Since implementing the system, we have made several changes, and it adapts seamlessly. I have been using the program for over two years now in a full-time capacity, and am always amazed by the number of features it offers.

The customer support and knowledge base are excellent. Despite a 12-hour time difference, we find the staff very flexible in arranging meetings whenever we need live support. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Would like to find a way to have less metadata fields by combining a couple but can't find a way to do it. It would be nice to be able to rearrange images on the dash for planning images for upload to our website. Review collected by and hosted on G2.com.

Sam S.
SS
Sam S.
Marketing Manager
Mid-Market (51-1000 emp.)
"Resource Space - a great partner for our business"
5/5
What do you like best about ResourceSpace?

The ResourceSpace platform is easy to use, mostly intuitive, and well liked by all of our users. When something isn't that straightforward, which is rare, you can get straight in touch with them and they help you. You always speak to a person, they always explain how to do what you need. What is great is that they check in regularly to make sure all is well and you don't need anything. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Very occasionally I want to do something but the 'button' to do it is not easily found. However, when this has ever happened the team at ResourceSpace simply move it to somewhere I can see more easily! Review collected by and hosted on G2.com.

ED
Elodie D.
Senior Digitisation Officer
Enterprise (> 1000 emp.)
"ResourceSpace allows us to easily share digitised collections with our wider organisation."
4/5
What do you like best about ResourceSpace?

ResourceSpace is a great platform for sharing our digital collections. The security measures ensure that we can control what access users are granted. Customer support is always available to investigate issues and provide solutions quickly and cheerfully. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Understanding how the collection features work can take a little time, and figuring out how they can be used effectively for our purpose was difficult Review collected by and hosted on G2.com.

Pascal B.
PB
Pascal B.
Digital Humanities Researcher
Mid-Market (51-1000 emp.)
"Great customer service / great platform"
5/5
What do you like best about ResourceSpace?

Montala's customer service is stellar - any issues we might face when using the platform is swiftly addressed. It's great knowing that we can rely on this. The platform in general is flexible enough to address most of our use cases. User role management and proces workflow is very flexible, which ensures that we have a robust resource metadata quality control in place Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

I can't think of anything to be honest - great platform Review collected by and hosted on G2.com.

Mickael D.
MD
Mickael D.
Chef de Pôle Multimédia
Small-Business (50 or fewer emp.)
"ResourceSpace help us every day"
4.5/5
What do you like best about ResourceSpace?

We have made a custom DAM and streamline the management of our marketing digitals assets thanks too the open sources system Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

It was a bit hard to create your own space without integration partnership support even if ResourceSpace support answer quickly to all of our requests. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"The ideal, adaptable and ethical solution for managing data of all kinds"
5/5
What do you like best about ResourceSpace?

It's the solution we are happy to have chosen to store our photos, documents, reports, etc. The team is very responsive and always knows how to give us a quick solution when we want to change the interface to suit our needs.

Knowing that our data storage is well protected according to European standards and also allows us to plant trees was crucial for us. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

We dislike nothing. But ResourceSpace requires you to change your way of thinking in terms of file hierarchy. It may take time to get used to it at first, but in the end it's much more effective and relevant. Review collected by and hosted on G2.com.

JL
Jake L.
Senior Advisor, Creative Content Producer
Enterprise (> 1000 emp.)
"Highly customizable for our needs"
4.5/5
What do you like best about ResourceSpace?

Highly customizable and user-friendly platform for our organization. What's best is it's SUPER affordable. Customer service is responsive and wonderful too. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

It would be nice if AI image recognition could create keyword tags upon upload - would definitely save some time. Review collected by and hosted on G2.com.