
This system is so easy to set up and even easier to use. We use it to book courtesy vehicles for our four busy Service departments and it's proven a real game changer for us. Review collected by and hosted on G2.com.
Nothing so far, it's fit for purpose. Hopefully in the future RG will have a shared calendar option, now that Outlook no longer offers that... Review collected by and hosted on G2.com.
I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway. Review collected by and hosted on G2.com.
It would be nice to have a Project view. To make it easier on the hours management on a project basis. Review collected by and hosted on G2.com.
Its compact, organised , user friendly and I love that it shows current capacity as well as when a user is overtime. Review collected by and hosted on G2.com.
Some fields are a bit repetitive or redundant, I also would like to be able to add a new client in the same section where you make a new project. Review collected by and hosted on G2.com.
The schedule is used most by me and it is easy to look through to see which of my colleagues have certain projects. I also like the fact it is easily colour coded and the filter function is useful to quickly search for certain people or projects. Review collected by and hosted on G2.com.
I don't make the bookings within resource guru so I just use it to see what projects I have been booked on. This means I don't really have any aspect of it that I dislike. Review collected by and hosted on G2.com.
As a consulting firm, we have many different projects running at the same time with team members being planned on different concurrent projects. As our team size increased, we had more difficulty managing the memory- and Excel-based planning. Since we moved to Resource Guru, we manage to balance out the workload and have a much better overview of our employee's mid- to long-term capacity (1 to 3 months). Moreover, using the reporting capabilities, we are able to keep track of our budget vs planned resources.
Resource Guru is a very intuitive, flexible, easy to use and straight-forward tool. It is visually appealing and not at all time consuming to complete. Finally, it also has an interface to Outlook (layered behind your actual agenda), which helps guide your weekly planning and reminds people to update their Guru when they see there's a mismatch between their planned and actual work. It does not necessarily offer capabilities that are impossible in Outlook or your ERP / timesheet tool, but the ease of use and out-of-the-box reporting capabilities are a big convenience.
Customer service is very friendly and helpful. Moreover, they are continuously working on their product such as improving the speed and stability and developing new functionalities. Review collected by and hosted on G2.com.
Possible downsides are the lack of integration from Outlook to Resource Guru, to automatically add events such as time off or holidays.
All other downsides we had when we started using Guru (more than a year ago) have been resolved in the meantime. Keep up the good work! Review collected by and hosted on G2.com.
Visually impressive and with an easy drag and drop approach. Resources are easy to schedule and track. Review collected by and hosted on G2.com.
Not really a dislike, but i would ideally like to connect my data to services such as PowerBI, but this capability needs more technical knowledge than I can bring to the table.
i would also like to be able to forecast resource availability based on skills, but at the moment this is a manual task, or have projects that are needing to be progressed, but pending resource to be allocated (i.e. project resource shortfall) Review collected by and hosted on G2.com.
It's very easy to use, it has color coding and it is accessible via browser. You can add bookings by duration or at specific times. It allows you to add recurring bookings and it has very useful filters to view resources. Review collected by and hosted on G2.com.
That it cannot import from Outlook calendar. Review collected by and hosted on G2.com.
The dashboard gives a view of all staff and colleagues' activities and schedules. Ideal for scheduling tasks and activities remotely while in lockdown. Review collected by and hosted on G2.com.
Nothing comes to mind immediately. When the daily schedule mail is incorrect? But that's not the Resource Guru's shortcoming. Review collected by and hosted on G2.com.
I love how easy it is to modify people's assignments, to create projects and link them to clients. The non-billing feature is just perfect. If I have to say a top 3 of features, I'd say User experience, Interface and Customization. Review collected by and hosted on G2.com.
I'd like the website to be updated automatically once someone makes a change. We usually have to refresh to see the changes any other did a few seconds ago. Review collected by and hosted on G2.com.
The ease of booking resources and the simplicity of moving bookings and making changes. Review collected by and hosted on G2.com.
When you make a long booking, the weekends are booked as well. e.g. If I booked a resource for February, I would see the booking going from the 1st of February to the 28th of February, including all the weekends. However, this is easily fixed. Review collected by and hosted on G2.com.
It's dynamic, drag and drop. Adaptions are easy made. Colors are helpful for a clear overview Review collected by and hosted on G2.com.
If a team is working together on a project, there is no tool to connect them, so if changes in planning are made, you have to do that separately for each persion, which increase mistakes. Review collected by and hosted on G2.com.
Resource Guru was the visual management tool we needed to understand what projects our team members were allocated to and for how long.
My favorite part about it is that is designed to work the way the real world works - people are allocated a certain % of time over a certain duration. If an end date changes, simply drag the end of the project bar to the new end date. Other tools made us update hours estimates in order to change end dates, which was a lot of useless busy work.
I also like the way projects can easily be color coded and filtered by color for easy categorization. Review collected by and hosted on G2.com.
The team at Resource Guru has intentionally kept it simple and basic, and have designed it very well.
I occasionally wish there were features such as actual time tracking. There's no status mechanism and no linkage or tracking of granular tasks or activities, so we use a different tool for that. This requires double entry, and every new project needs to be entered in two places. However, every organization does those tasks so differently that I worry if Resource Guru implemented them it might be done in an opinionated way that isn't how I operate. Review collected by and hosted on G2.com.
Guru sinks with different calendars, I can click on the links within Guru calendar or other calendars to reach data linked to events. I really like the ability to create filters and save those filters for other people calendars within my organization. Saves so much time. Review collected by and hosted on G2.com.
Currently, I have nothing here to dislike or help improve on. I've only been on Guru for a few months and it was a huge step from the previous way our scheduling team was handling schedules. Review collected by and hosted on G2.com.
The best thing about Resource Guru is that everyone can see your schedule and is aware of his or her task. Review collected by and hosted on G2.com.
The only downside is having to remember at the end of the day how long you worked on each project. Review collected by and hosted on G2.com.
Easiness to add a booking.
Flexibility to update the booking. Review collected by and hosted on G2.com.
Each time it asks for login.
Would be better if able to set different target hours per employee instead of fixed 8 hours. Review collected by and hosted on G2.com.
ease of use, ability to integrate the output to other reporting tools, very user friendly for constant dynamic changes Review collected by and hosted on G2.com.
would like to see better reporting, more advanced reports
the pricing model is suitable for small companies, it gets pretty expensive for companies needing to manage 100+ resources Review collected by and hosted on G2.com.
It's easy to filter, check, approve, or change among projects. The new schedule area is intuitive and improved with changes such as available time elastic or even the interface.
Beyond new features, report area is easy to use and fast to get an overview of any project / resource. Review collected by and hosted on G2.com.
The dashboard area can improve as well, there is room for improvements such filters, alerts, etc. Review collected by and hosted on G2.com.
Loved that I was up and running with a project and users within 5 mins to demonstrate its usefulness in our organisation. The export features of all projects and data in spreadsheet format for use elsewhere is a fantastic and underrated feature.
Sync to a calendar is great too making it easy to sync to a dept calendar and the users don't even have to log in. Review collected by and hosted on G2.com.
Time tracking would be a useful addition.
Similar platforms implement a user required time entry confirmation.
Would also like to see mobile app companions for Android and Apple. Review collected by and hosted on G2.com.
Navigation and RESTful API are simple and best Review collected by and hosted on G2.com.
Not exactly dislike. Having to use 2 REST API to get the description of custom fields while fetching the resource availability. if you can add description as well , it will reduce the need to look in the custom fields resource just for the description Review collected by and hosted on G2.com.