I find it easy to access feedback, which will allow me to review and evaluate our service effectively before the month ends. Additionally, once the initial login setup was complete, the setup process was straightforward with some help from the Resonate team. Review collected by and hosted on G2.com.

I experienced difficulties with the setup process, especially with the email verification system. The verification link expired multiple times before I could successfully complete the process. While setting up, there was a large group of users attempting to sign up simultaneously, which made the process more cumbersome. I also think the sign-up process could be a little more streamlined to facilitate easier access. Review collected by and hosted on G2.com.

Fast, easy system to use, love receiving the feedback in real time and enjoy that we can feedback to the management team following reviews too Review collected by and hosted on G2.com.

The score dropping so much after 1 score Review collected by and hosted on G2.com.

Simple an easy to use, and keep track of feedback Review collected by and hosted on G2.com.

I can’t think of anything I dislike although would be nice to be able to send specific feedback Review collected by and hosted on G2.com.

I like that the platform gives me an overview of how my nursery is doing, where I'm performing well and where we can improve Review collected by and hosted on G2.com.

I can't think of anything I dislike. We find Resonate to be so valuable. Review collected by and hosted on G2.com.

It is handy to receive feedback so promptly and clients feel able to be honest Review collected by and hosted on G2.com.

when closing a 10 score it does not always feel necessary to write a comment Review collected by and hosted on G2.com.

It helps you to know how your centre is doing and where we can improve Review collected by and hosted on G2.com.

At the moment nothing comes to mind , it's so easy Review collected by and hosted on G2.com.

Interface easy to use and find what i'm looking for, everything is set up so you can see and read reviews from the customers. Review collected by and hosted on G2.com.

stat list of my staff on the main page. maybe top 5 staff and bottom 5 staff that i can guide and train. Review collected by and hosted on G2.com.

Finding out what parents like/dislike as they are not always comfortable doing this face to face Review collected by and hosted on G2.com.

Rating below 8 is bad...Most people think 8 is a good score Review collected by and hosted on G2.com.

The ability to see what the customer thinks on service and feedback they provide Review collected by and hosted on G2.com.

The “neutral” option detracts from my score. People tend to give a 7 when they’re happy with the service, and I don’t feel they ever give a 10. Review collected by and hosted on G2.com.

It's easy to use and read information and helps save me loads of time Review collected by and hosted on G2.com.

Nothing - it's a great platform which is simple Review collected by and hosted on G2.com.