Resonate makes it quick to see and action against feedback, plus the trends dashboard is useful to see what's happening across an area Review collected by and hosted on G2.com.

Some more info on how the top 5 improved means would be helpful Review collected by and hosted on G2.com.

The update of my account was complete within a few hours Review collected by and hosted on G2.com.

The constant pop up for AI assistance is frustrating. I don't use this feature and have to exit the pop up window before I can do my tasks every time I log in. Review collected by and hosted on G2.com.

I like that it allows us to see what parents are saying - its valuable feedback Review collected by and hosted on G2.com.

Sometimes our parents get confused about the ratings, meaning to put in a high score, but putting in 1 instead. It would be good to change that if possible. Review collected by and hosted on G2.com.

It gives me information in a timely fashion which allows me to analyse my day, week and month trends to help drive revenue Review collected by and hosted on G2.com.

I do not dislike much but the screen can be a bit clunky at times Review collected by and hosted on G2.com.

Efficient and quicks system that allows me to get feedback Review collected by and hosted on G2.com.

N/A- works well and I like it nothing to Review collected by and hosted on G2.com.

As an area manager it gives me a clear view of where i need to focus my time an attention to drive the best results Review collected by and hosted on G2.com.

Nothing - it's easy to use and the support team are fantastic Review collected by and hosted on G2.com.

It’s an easy platform that allows you to view customer details identify trends within your store and efficiently use this feedback to improve CX Review collected by and hosted on G2.com.

I dislike that it is possible for a customer to leave no review and I think there should be a series of questions that count towards your resonate mark further to the current responses Review collected by and hosted on G2.com.

I like that it's quick to see responses, and track how parents are progressing in their journey with our nursery Review collected by and hosted on G2.com.

It's tricky sometimes to leave comments to parent responses without clicking in the right place Review collected by and hosted on G2.com.

I like the scoring system, so it gives you an easy overall view. I like that parents details are readily available for us to reach out. I like the email notifications as well. Review collected by and hosted on G2.com.

I don't have any particular feedback when it comes to dislikes. Review collected by and hosted on G2.com.

Resonate is very clear and easy to read, and good for capturing parent sentiment Review collected by and hosted on G2.com.

It's tricky to take a bad review out if parent made it by accident, however, everything else is great Review collected by and hosted on G2.com.